Calle Del Coliseo # 5-67, Centro, 130001 Cartagena de Indias, Colombia
#153 of 309 hotels in Cartagena de Indias
Guests' ChoiceBased on 454 hotel reviews
8.3Cleanliness
8.4
Comfort
8.4
Location
9.5
Facilities
8.1
Staff
9.1
Value for money
8.3
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
Melanie
United States of AmericaLocation and breakfast
Stayed in February 2024
Reviewed: April 26, 2024
Paul
United States of AmericaWe stayed on on the front side of the hotel facing the street. There was considerable street noise, people yelling, car horns honking. Not sure what the hotel can do about this, but I did not get much sleep.
We stayed there two times. The second time, we were in a room on the back side of the hotel. It was nice & quiet. My ratings would have been higher if we had stayed on the back side on both stays. In addition, we found the staff very nice & helpful.
Stayed in April 2024
Reviewed: April 26, 2024
Michael
United States of AmericaLack of fans in the public areas and small spaces.
Location and originality
Stayed in April 2024
Reviewed: April 17, 2024
Marijn
NetherlandsLocation is great, bussy area !, fun part of town where you must be
Stayed in April 2024
Reviewed: April 6, 2024
Matti
FinlandEverything went just perfect and the staff was amazingly nice. Just one of those places you don’t anything to complain about.
Stayed in March 2024
Reviewed: March 18, 2024
Milena
ArgentinaThey couldn’t take the payment directly from booking, we had to complete some docs.
The location The vibes
Stayed in March 2024
Reviewed: March 13, 2024
Cynthia
United States of AmericaThere are some classic trade offs here. The room with the fabulous tall windows was louder. The interior room was quieter but with less natural light.
In the center of the old town. Converted colonial home with character and charm. Thoughtful staff were ready to help w everything from tours to travel sickness. Nice breakfast options even when we arrived right before closing. Housecleaning staff was Excellent.
Stayed in March 2024
Reviewed: March 4, 2024
Eduardo
ArgentinaSuper small room. Bad refrigerator placement, difficult to enter into the room. TBH I'd rather not having the fridge and gaining more (so needed) free space. Small to the point we were unable to place open baggages in the floor. The lock was bad, I break the key inside it. First I though it was my fault, but during the days I realized the lock do not behave smooth with the key inside and if I was careless it will happen again.
Stayed in March 2024
Reviewed: February 29, 2024
Jaimi
United States of AmericaBed - king was two beds combined. Not terrible but not ideal Balconies connect to other rooms - good if you know people in the other rooms a little weird if you dont
Breakfast Pool Multiple wifi routers, some flexibility but sometimes still poor connections Amazing location, in walking distance to all of the tours, statues and forts
Stayed in February 2024
Reviewed: February 27, 2024
Anna
PolandEverything was good. Just some minor comments: No packed breakfast option for early check out. Pool could be opened longer.
Perfect location, can't imagine better one. Well equipped room. Good breakfast. Beautiful old house with matching decorations.
Stayed in February 2024
Reviewed: February 19, 2024
Antoinette
CanadaUnfortunately our room was right on the busy street so the honking from the cars can go on most of the night and keep you up
Location.
Stayed in February 2024
Reviewed: February 17, 2024
Agata
United KingdomOne bedside light was not working One side of the mattress was wonky and my partner felt like sleeping in the tent somewhere on the hill
Central location, friendly and helpful staff, beautiful ambience, style and spirit, nice buffet breakfast, AC in the room, spacious room, great value for money!
Stayed in February 2024
Reviewed: February 13, 2024
Harald
United KingdomBreakfast a bit basic, noisy traffic at night (horns beeping all night - not the hotel's fault of course)
Fab location, very good room, super friendly staff
Stayed in February 2024
Reviewed: January 29, 2024
Bayron
Costa RicaIt’s extremely noisy at night, there’s sound coming from the streets all night long, cars beeping, people singing, disco music, almost impossible to sleep.
Breakfast was good, staff were really nice, very good price, near historical center.
Stayed in January 2024
Reviewed: January 28, 2024
Juan
ColombiaThe pool don’t works is for decoration.
The location and the room, because is too vintage like the movies.
Stayed in January 2024
Reviewed: January 21, 2024
Andrea
PanamaThe internet was very irregular and poor in most of the location. The beds were hard room was clean.
The breakfast was OK.
Stayed in January 2024
Reviewed: January 15, 2024
Kathryn
Costa RicaCleanliness could have been better in general - front desk, dining room chairs and tables, rails; all are sticky. The kitchen staff was very noisy before 6 am preparing breakfast, talking loudly and with music on. Breakfast tables need more support on the bottom. Air conditioninig in room 405 needs to be more efficient.
Ideal location for visiting the city. Friendly staff. Room had air conditioning.
Stayed in January 2024
Reviewed: January 12, 2024
Emily
United States of Americabeautiful historic and central location
Stayed in January 2024
Reviewed: January 11, 2024
Margherita
ItalyUncomfortable beds, ok breakfast.
Right in the middle of Cartagena’s historical center, yet quiet rooms.
Stayed in January 2024
Reviewed: January 9, 2024
Stefania
ItalyDon’t have elevator. If you are on the last floor, rooms have a very small window. Rooms on the last floor lacks of internet, which works randomly depending of the day.
The location is great, in the heart of the city. Design typical of the colony, super cute.
Stayed in January 2024
Reviewed: January 7, 2024
Bernardo
BrazilGood localization and comfortable room. Beautifully maintained building as well.
Stayed in January 2024
Reviewed: January 4, 2024
Rolands
MaltaOnly thing which I did not like, is that when checking out ''Tips for hotel staff'' 6% were included in the bill, I don't agree with such pratice, they advised us that if you don't want to tip, they can remove it from the bill, but in my opionion it should be vice versa, as they put guest in uncomfortable position. Tips should be voluntary, I don't mind tipping, but I hate when Im forced to, its enough that restaurants in the are do that, didn't expect it from a hotel, that's the only reason why Im not rating 10.
Great location, very interesting building, and good rooms, definetely good place to stay if you want to be in old town, and in proximity of Tourist port to Islands, or even Getsemani is like 25min walking distance.
Stayed in December 2023
Reviewed: January 4, 2024
Natasha
United KingdomIt’s a bit tired and unloved. They have a pool but I wouldn’t have gone in it, needs a really good clean - which a shame. Rooms are clean but basic.
Its in a great location with the historic city walls. Decent value for money. Staff were lovely and helpful. Spoke great English which we were grateful for
Stayed in January 2024
Reviewed: January 3, 2024
Sonali
United States of AmericaWish it had elevators for higher floors.
Friendly and good breakfast!
Stayed in December 2023
Puerto Rico de Gran Canaria, Spain
Salou, Spain
San Antonio, USA
Cluj-Napoca, Romania
Soldotna, USA
Munte, Belgium
Naples, Italy
Bibbona, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content