Well, what was a little bit of a problem is that there was no one to welcome us who speaks English. However, the staff was very responsive in online communication and Google translate helped for live communication.

Breakfast was awesome. Jose was amazing and forthcoming. In two days we needed early breakfast because of the early all-day excursions and it wasn't a problem for him to prepare it for us. Cozy room, close to museums and restaurants. There was also a radiator in the room and I'm so glad because of it. We were there in April and it wasn't very warm, so this helped.

Stayed in April 2024

We ordered a taxi for 06:45 at the Inn, to bring us to the airport. At 07:00 it wasn't there yet, so we had to find one on the street but there weren't many.

Very well located, lovely deco, one feels home. Bar Freddie serves great pastry and juices. A special mention to the staff and the breakfasts 😍

Stayed in March 2024

The room itself is very stylish, equipped with a comfortable bed and big smart TV. The bathroom is very modern and clean. Helpful and friendly staff. There are also 2 friendly cats that live on the premises. Great and safe location for exploring the historic city (Candelaria) on foot (easy walk to the Montserrat Teleferico, the Museo del Oro, and restaurants in Candelaria). Great breakfast.

Stayed in March 2024

a little bit noisy street outside, windows are very thin and don't protect against the noise at night.

The room itself was very stylish, equipped with a comfortable bed and big smart TV. The bathroom was very modern and clean. Helpful and friendly staff. There are also 2 friendly cats that live on the premises. Great and safe location for exploring the historic city (Candelaria) on foot (easy walk to the Monserrat Teleferico, the Museo del Oro, and restaurants in Candelaria). Great breakfast.

Stayed in March 2024

Everything was qool!

Fantastic staff and delicious brekfast !!!!

Stayed in February 2024

Great location, extremely helpful staff, very tasty and thoughtful breakfasts. Everyone goes out of their way to please, which is why we will be returning to this hotel for our last 3 nights in Colombia. Highly recommended.

Stayed in February 2024

Location, staff, coffee, breakfast, comfy bed.

Stayed in March 2024

Very stylish, comfortable accommodation, and being able to use the kitchen was a huge bonus. Nothing was too much trouble for the incredibly helpful and friendly staff. Great and safe location for exploring the city on foot. Fabulous home cooked breakfast. We hope to go back.

Stayed in February 2024

Close to historic. town center. Wonderful breakfasts by Chef Jose. Chic decor.

Stayed in February 2024

The hotel is on a main road, but it didn’t impact our stay.

From beginning to end Hermes our host , was so helpful and charming . Nothing was too much trouble. The hotel is both quirky and charming . The views are some of the best you’ll ever get to see . Enjoy and candle lit supper overlooking the mountains ahead . My husband and I thoroughly enjoyed our visit and highly recommended it to every type of traveller

Stayed in February 2024

I really liked the property a lot. Very cozy and very pretty. Walking distance to the center.

Stayed in January 2024

There's a very noisy street outside, windows are very thin and don't protect against the noise at night.

Awesome breakfasts, nice interior design, friendly staff, good WiFi.

Stayed in January 2024

Nada

Location, decor, cleanliness, staff, breakfast

Stayed in January 2024

Wow! We did not expect such a nice hotel. Starting from the pre-stay communication - super professional, super friendly! Our check-in quite late in the night - fast and without any bureaucracy. The room itself is very stylish, equipped with a super comfortable bed and big smart TV. The bathroom very modern and clean. The breakfast just mind-blowing. Fresh fruits, artisanal honey, awesome Omelett, fantastic coffee. We loved it so much that we decided to extend our stay for another night. They even honoured our original rate. Fantastic hosts, feels like family!

Stayed in January 2024

I asked for a takeaway breakfast on the last day but it wasn't there in the morning and there is no reception to ask, my Spanish is bad so probably a miscommunication.

This is an amazing place. I usually stay in hostels so I am very picky with hotels and feel they are usually not worth the price but Las Aguas inn was even better than I expected. The place is lovingly decorated, nice products in bathroom, a smart TV and really comfortable bed. There is even a small heater you can use at night. It's 10 min walk from gold museum. The best part is the breakfast which is handmade for you every morning and is the best hotel breakfast I've ever had, I actually didn't even need to eat the rest of the day. The price is worth it just for this.

Stayed in December 2023

As other reviewers have mentioned, it’s an old building without much insulation, so it was noisy. My room had a window on the indoor courtyard and I could hear every conversation taking place. (It didn’t bother me at all, but if you are a light sleeper this might not be ideal.) For accessibility purposes, it’s important to note that there is at least one room on the first floor, but the only way into the property is up 3 steps and the beds are very low to the ground.

The staff was helpful and friendly, and live on the premises. The rooms and building are cute and feel recently updated. They gave great recommendations and own the coffee shop/bar next door so you can take drinks to your room if you want and the breakfast was what was being sold that day. (Try the quiche!) The location is great for tourism, as you’re able to walk to museums, Monserrat, and La Candelaria amongst others. There are also 2 friendly cats that live on the premises. The coffee shop and decor is all Freddie Mercury themed, so expect to hear a lot of Queen.

Stayed in November 2023

N/A

Stayed in August 2023

Everything I liked everything including the 2 cats, we have a very good breakfast, the towels N blankets like the personal ones and decorations 👌🏽

Beautiful, comfortable, clean. It was like been home 🫶🏽

Stayed in August 2023

Nothing

Wonderful, helpful staff. Beautiful decorated house and cosy atmosphere. Delicious breakfast.

Stayed in August 2023

Everything was great. (Last time we complained about the pillowcases, but the hosts replaced them.)

The hosts were very generous in accommodating our request to store our large bag and make sure we were able to pick it up even though they were out of town at the time. It's a homey, comfortable spot that's an easy walk to the Teleferico, the Museo del Oro, and restaurants in Candelaria.

Stayed in June 2023

The fuzzy pillowcases were weird.

The owner and manager were extremely friendly and helpful and had good recommendations about where to eat. The shower was great. It's a homey and welcoming place.

Stayed in June 2023

The hosts were very welcoming, the coffee was fantastic and it's a very beautiful space.

Stayed in March 2023

It was perfect, absolutely nothing to complain about.

The best Hotel I stayed in during my trip through Colombia. Service is excellent (the morning coffee is very tasty), everything spotless clean, mattress is super comfy and the hot shower is divine! I had a room to the yard and it was very quiet (everything looks exactly like the photos which are on the booking.com website). La Candelaria and a lot of the sightseeing spots and museums are in walking distance. I highly recommend staying in Las Aguas Inn

Stayed in April 2023

The room was a little small but it still worked well for my husband and I who were exploring Bogota for the first time. Room was a bit chilly (in February so it was expected), but a small space heater was included in the room and the blankets were fluffy and warm.

The property is beautiful - has a classic yet modern minimalist look. Looks just like the pictures. It was very clean and comfortable. The room included a private bathroom. Location was close to Monserrate and La Candelaria and about a 25 minute car ride from the airport. The host was very nice and responded to my messages quickly. He was even able to accommodate an early check in for us. The bed and blankets were comfortable. We were able to sleep well because it’s not on a loud street.

Stayed in February 2023