Kra 3A No 4-101, Bocagrande, 130015 Cartagena de Indias, Colombia
#237 of 310 hotels in Cartagena de Indias
Guests' ChoiceBased on 290 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
9.0
Facilities
7.6
Staff
8.4
Value for money
7.9
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 17, 2024
Aldair
United States of AmericaMosquitoes
Good economic value
Stayed in April 2024
Reviewed: April 14, 2024
Margoask
Spainroom a bit old. I had room in the corner and I had to close my curtains, because a man from other room likes to watch from his window
nice breakfast, good location for my needs
Stayed in March 2024
Reviewed: April 7, 2024
Paul
United States of AmericaWifi was sporadic - at best. Breakfast was redundant; same thing every day (not a buffet).
Walking distance to the beach, but out of the middle of the crowds... the location was excellent.
Stayed in April 2024
Reviewed: April 5, 2024
Tagne
FranceWe had to ask for towels as they were not already provided in the room. I found this pretty unusual for a hotel. Besides, they only gave us 2 towels (one for my friend and I).
Clean and spacious room, nicely located with great staff.
Stayed in March 2024
Reviewed: March 27, 2024
Gongorageorge
Chilea little bit dark the room
Breakfast was delicious, nice scrambled eggs, very tasty. The girls of the staff are very friendly and are always smiling.
Stayed in March 2024
Reviewed: March 27, 2024
Antonio
ColombiaNo hot water and the air conditioner turned off randomly
Friendly service, accommodating, large bed, great location.
Stayed in March 2024
Reviewed: March 7, 2024
Hannah
GermanyThe WiFi was pretty slow. The rooms were sufficient but nothing special. The breakfast was served in the restaurant next door, in which you were constantly bothered from vendors from the street.
The hotel is located just a few minutes from the beach, so we could go for a nice morning swim right before breakfast. In the night you can take a cab to the old town in just ten minutes. A/C was great, we had a cozy view towards the courtyard.
Stayed in March 2024
Reviewed: March 7, 2024
Leonard
Colombiathe shower was loose and the bathroom got wet on the outside. I adjusted it, it wasn't much, but I recommend checking those details before the guest enters.
The hotel is so good, a wonderful relation money quality, the place is great, is a clean place with kind people.
Stayed in February 2024
Reviewed: February 23, 2024
Kanwal
CanadaNo elevator
Breakfast, room and hotel is antique
Stayed in January 2024
Reviewed: February 23, 2024
Kanwal
CanadaGoing to third floor without and elevator was headache
Old style decoration and Yard. Breakfast and Food
Stayed in January 2024
Reviewed: February 19, 2024
Marcos
BrazilPoor Wi-Fi. Loud street.
Location, breakfast and service.
Stayed in February 2024
Reviewed: February 16, 2024
Marta
IcelandGreat value for money!!! Great staff!! :) Felt very safe.
Stayed in February 2024
Reviewed: February 1, 2024
Mcmillan
Abkhazia, GeorgiaI enjoyed the area and attentiveness of the staff
Stayed in February 2024
Reviewed: January 28, 2024
Mohammed
ColombiaThe stairs
I like the location and stuff 😄 Specially Dian the property manager she is very helpful
Stayed in January 2024
Reviewed: January 28, 2024
Susan
SingaporeThe only complaint was that the wifi only works sometimes in the room. But it was fine in the lobby or restaurant.
The staff were pleasant and helpful, the rooms were quiet and comfortable with air-conditioning and the breakfast was a lovely way to start the day. I highly recommend this hotel if you want some peace and quiet to sleep at night. The rooftop area is also a great spot to relax at the end of the day.
Stayed in January 2024
Reviewed: January 19, 2024
Denise
EcuadorInternet was super slow and unstable
Location excelent!
Stayed in January 2024
Reviewed: January 18, 2024
Karolina
PolandWe got the room with some discounts, otherwise would be a bit pricey.
Big, clean room. Access to filter water in a lobby.
Stayed in January 2024
Reviewed: January 14, 2024
Mcmillan
Abkhazia, GeorgiaStaff works hard and are very attentive
Stayed in January 2024
Reviewed: December 30, 2023
John
JerseyLocation very good and good big rooms
Stayed in December 2023
Reviewed: December 16, 2023
Yolanda
United States of AmericaWifi was not the best, linen seemed old with some stains and some water marks on roof (looks like old leak, no necessary mold)
Great location and atmosphere, hot water and big rooms.
Stayed in December 2023
Reviewed: December 7, 2023
Diego
ColombiaClosed
Excelente
Stayed in December 2023
Reviewed: December 4, 2023
Carlos
ColombiaRoom cleaness must improve.
Breakfast was good but can improve with more options to be offered.
Stayed in November 2023
Reviewed: November 28, 2023
Alvarez
ColombiaI didn’t like that they didn’t have blankets, they gave us sheets instead.
This property is amazing for its location and the price . Also, it includes breakfast.
Stayed in November 2023
Reviewed: November 25, 2023
Thomas
United KingdomNothing really
The staff were friendly and it was in general a decent hotel for the price I would not pay the normal price
Stayed in November 2023
Funchal, Portugal
Corralejo, Spain
Bangkok, Thailand
Texarkana, USA
Moustiers-Sainte-Marie, France
Richmond, New Zealand
Jacó, Costa Rica
Sigiriya, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content