Calle 34 # 11-15. Plazoleta Telecom, La Matuna, 130015 Cartagena de Indias, Colombia
#256 of 305 hotels in Cartagena de Indias
Guests' ChoiceBased on 332 hotel reviews
7.4Cleanliness
7.5
Comfort
7.4
Location
8.6
Facilities
6.9
Staff
8.6
Value for money
7.6
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 16, 2022
Filipe
BrazilCleanness could be improved - I found many long hairs on my bed and floor when I arrived for the first time in my room. Rooms, bathrooms and stairs need improvement, the furniture was very dated. The window on the last day was full of dust (see photos for details). Perhaps, I was unlucky with room 612.
The most friendly staff ever, always with a smile. It was my first time in Colômbia and one of them helped with advice on where or not to go, and what prices for some things would be fair or not on the street (e.g. água, food, etc). The laundry connected to the hotel was very helpful and delivered my clothes to the reception. WiFi and air conditioning were definitely great!
Stayed in July 2022
Reviewed: July 6, 2022
Eliana
ColombiaThe building are roughly.
The location was good and the staff was really helpful.
Stayed in July 2022
Reviewed: July 1, 2022
Danie1o1iveira
AustraliaThere was a day that the electricity went down. We stayed a half-day without a/c. Cartagena is very hot.
Best location if you want to stay near the old Cartagena. The staff is very nice, speak a bit of english. The brekie is ok. Nothing especial.
Stayed in June 2022
Reviewed: July 1, 2022
Kathia
Colombiarequires maintenance
location
Stayed in June 2022
Reviewed: June 23, 2022
Maria
ArgentinaThe bed was actually very uncomfortable, rock hard mattress. Just FYI, same as in many many hotels in the Caribbean, there is no hot water in the rooms, which is not really an issue due to the heat, but worth mentioning.
The location was great, just walking distance from main attractions and plenty of good restaurants and pubs nearby. Friendly staff and good Wi-Fi throughout. There's a laundry place connected to the hotel, which is handy (and good value).
Stayed in June 2022
Reviewed: June 21, 2022
Mariusz
PolandLow value hotel.
Good location and price.
Stayed in April 2022
Reviewed: June 12, 2022
Oliver
SlovakiaI was ok with all downsides like hotel being dated, in need of modernization, shower with no temperature control (why), but having your guys work at, and Im not kidding, 2am, walking through halls, making mess, carrying bags to rooftop above me, while at one point blasting music from phones until what I think was 4am? Are you stupid? Why the hell would you do that? Good thing I didnt have to wake up early for flight...oh right. I did.
Price is good. View is good. Location is good. They did clean rooms properly. Staff was nice.
Stayed in June 2022
Reviewed: May 31, 2022
Kimberly
United States of AmericaIf bathroom can renovated then it will be great
Location and breakfast are great!. Room is clean but the bathroom is kind of old.
Stayed in May 2022
Reviewed: April 26, 2022
Lee
TaiwanNo warm water in the shower
location
Stayed in April 2022
Reviewed: April 25, 2022
Roderick
United States of AmericaBargain facility, intermittent services.
Conveniently located, great breakfast.
Stayed in April 2022
Reviewed: April 21, 2022
Martin
Hungaryvery bad elevator, i think the whole system was wrong. and also super bad quality of toilet paper…
comfortable bed, delicious breakfast, nice staff, clean rooms!!
Stayed in April 2022
Reviewed: March 16, 2022
Frank
PanamaBreakfast
Breakfast is boring, always the same
Stayed in March 2022
Reviewed: March 15, 2022
Oliver
SwedenNot enough pressure in shower
Quite location near historical parts of Cartagena
Stayed in March 2022
Reviewed: March 14, 2022
Cj
IrelandThe rooms were a little shabby and old but still comfortable for the price.
Good value, rooms had a fridge and AC worked well which was essential for the high Cartagena temps. Location was good also. Staff were very friendly. Bed was comfortable and room size was quite big.
Stayed in March 2022
Reviewed: March 8, 2022
Uros
SloveniaNoisy aircondition-during the night we turned it off,as the window was vibrating because of it and was too noisy. The water pressure of the shower was poor.
Location on the edge of the historical part of the city. Good breakfast
Stayed in March 2022
Reviewed: March 1, 2022
Steffi_z
Germany- bad wifi in our room
- short walking distance to every attraction in the city (Getsemani, Castillo, old city) - nice view from the upper rooms - we liked the breakfast
Stayed in February 2022
Reviewed: February 13, 2022
Joe
United KingdomIt's a bit of a walk to the main bars and the beach. The surrounding area seems a bit intimidating at night. Maybe get a taxi home...
Massive breakfast. Great big room with nice view. The fan works really well and the staff were helpful.
Stayed in February 2022
Reviewed: February 12, 2022
Raffaele
Italythe Wi-Fi this time that I was on the ninth floor didn’t work at all ! shower water cold
this was the second time I stay e there , the place is well located and good for the price you get there !
Stayed in February 2022
Reviewed: January 31, 2022
Raffaele
Italythe hotel is quite old and not looked after …there is no hot water in the shower and the windows can’t close properly so you can hear the wind to whistle . the elevator can take ages sometimes to come so I had to take the regular stairs …
the propriety is well located , in the middle pf everything , even if it looks tough at night time , it is actually alright , just keep your eyes opened … well worth for the money it cost and the laundry service by the hotel is just excellent!!
Stayed in January 2022
Reviewed: January 24, 2022
Hector
Canadalocation
Stayed in January 2022
Reviewed: January 13, 2022
Brooke
United States of AmericaThe breakfast was just okay (but at least it was included!) Nice area to sit in, but the food quality was just alright. It was buffet style and they seemed understaffed, so we weren't able to get some of the items served to us.
The staff were very helpful during check-in, and patient with our limited Spanish. The room had very large windows that looked out into the city and the ocean which was a huge plus. The AC kept the room nice and cool on a hot humid day, and they also had a mini-fridge in the room to keep our drinks cold.
Stayed in January 2022
Reviewed: December 19, 2021
Jonas
NorwayNo hot water in the shower
Clean, fridge in the room. Great location, close to getsemani. Good wifi, rooms whit view
Stayed in December 2021
Reviewed: December 13, 2021
Renato
Switzerlandhotel location is excellent, outside the historical centre walls in between historical centre and Getsemani, in both places you find good restaurants, those mainly cheap in Getsemani...breakfast in hotel is good, room clean and staff helpful
Stayed in December 2021
Reviewed: December 7, 2021
Luis
Mexicoit was in good condition in general. the shower head wasn’t working properly, but not a big deal.
location. it was closed to the center which is where I wanted to be.
Stayed in December 2021
Reviewed: October 6, 2021
Suresh
United States of AmericaI did not like the free breakfast it is not what it says . And the person there was very rude worst part I did not speak Spanish make it even worst . They say staff. Speak Spanish it is not so . One in the reason I choose that hotel it says they speak English also. It was not so .
The area was nice close to the beach .
Stayed in September 2021
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