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Reviews of Azul Hotel & Retreat This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Playa Azul, Santa Cruz, 63732 Playa Azul, Costa Rica

#1 of 1 hotels in Playa Azul

Guests' Choice

Review Score

Based on 243 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    7.9

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    10
    Retreat at its best!
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The silence

    Stayed in March 2024

  • Reviewed: April 10, 2024

    10
    This is an outstanding little paradise. Food, service, facilities, everything is amazing.
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing at all

    The service is amazing and food is outstanding. There are plenty things to do and relax, the beach is calm and safe, you have beautiful beaches near by that you can visit as well. You will love this place.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 3 nights

    It was a challenge to get there and there is nothing around for miles on bumpy dirt roads. If you go, plan on staying. Not a bad place to stay for a few days though.

    Amazing view from the room and nice beach. The food in the restaurant was very good.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Quite and beatiful
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 4 nights

    The beach is not well kept. lots of rocks and difficult to access. need to go to the beach near by. There is not town near by. I had fever one day and the near pharmacy is 25 m away.

    the hotel is a perfect retreat away from civilization. great food and restaurant, excellent room,. quite and relaxing and prety amazing pool.

    Stayed in December 2023

  • Reviewed: March 26, 2024

    9.0
    Pura Vida Costa Rica!
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 7 nights

    Very nice hotel, located directly at the beach. Excellent restaurant and pool bar. Friendly staff. The rooms have been large, newly renovated and clean, with fridge and kitchenette. I spend a week there with my adult kids and we had lots of fun.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    We took friends this time and it was their favorite place to ever stay
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 2 nights

    It is simply the most beautiful resort, from the pool, the lodging to the wonderful roaring beach!

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Lovely oasis with amazing staff.
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great except for the drive to get to the resort. Awful roads.

    Beautiful surroundings, clean, & warm pool.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    A wonderful place to stay .. we will be back
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Meal on 2nd evening was not as expected slightly disapointing Asianrice with shrimp .

    Every thing was perfect .. from beginning to end .. Staff were very efficient friendly and professional . All areas were well kept and cleaned ..

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Relaxing and serene.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rough roads getting to the property. No restaurants nearby (although the on-site restaurant was excellent).

    Beautiful property. Staff were attentive and very friendly. Very relaxing.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Hidden treasure.
    • Leisure trip
    • Couple
    • One-Bedroom Luxury Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The road 160 leading there is not paved and one needs to be prepared for the slow drive. But it was a pleasant surprise what we discovered and we like remoteness.

    Hidden Gem ! Wish we had more days. The property is outstanding and the oceanfront villas are perfect , excellent AC, large and romantic , you can hear the waves crushing. Good size pool and amazing wild beach to walk and relax and play in the waves in the sunset. Great food and beautiful kind people working.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Missing some hooks in bathroom for towels

    Loved the quiet , rooms , staff

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    Very comfortable and relaxing getaway
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    We tried room service on our first night and it wasn’t great. We had a difficult time getting in touch with the restaurant and the food was definitely inferior to what we received when we dined in. This location is also super remote, so I think a nice addition would be a shop that provided snacks, drinks and essentials.

    Azul Hotel & Retreat was a perfect and peaceful escape. Our room was clean and very comfortable with an amazing view of the ocean. The wait staff were all excellent and incredibly friendly.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    10
    It was a great place i would come back again later.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    The waiters often didnt understand if we wanted something extra or different on our order. Nothing special eg: additional plate for sharing, or to take out an ingredient from the order. In the end it was always solved but with more time and explanation.

    The hotel is in a big, quiet area where you can have great rest and recovery. The dedicate ocean shore is also amazing and they also offer many options to do.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    The most relaxing vacation I’ve been on. So serene and beautiful!
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Peaceful and clean

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    A Beautiful Paradise, like a dream
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything. Beautiful Paradise. BEACH front and very comfortable and clean. Amazing food.

    Stayed in December 2023

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Luxury Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked a turtle nesting experience online that they didn't actually have going on the dates we were there.

    The aesthetic was wonderful. It's secluded and beautiful. Their spa service was excellent. The food was good. The beach was black, extremely soft volcanic sand with warm water. We felt like we had it all to ourselves most of the time. Love this place. Want to go back!

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    Very nice! is relaxing
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    I like the service, front desk, kitchen, cleaness, I Think, the hotel is very confotable, also, its the installations are very nice. The menu, is big y very delicious

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 4 nights

    Some restaurant staff don't have any idea about (very good) custoner services. Food portions were on the tiny side.

    Location, tranquility, beach

    Stayed in January 2024

  • Reviewed: February 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Luxury Villa
    • Stayed 2 nights

    This was a fantasti experiance and we enjoid this very mucha and can recomend to everyone.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Fabulous!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It’s an oasis, close enough and far enough. Ample rooms with lots of privacy. Walking the nearby beaches is an absolute joy. Good is great, pool is fantastic. All facilities are wonderful. Love everything here!!

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Luxury Villa
    • Stayed 14 nights

    See above

    The property should think about changing the music on the background at the pool and restaurant

    Stayed in January 2024

  • Reviewed: January 24, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The room little villa Bungalow are so beautiful love all Decors

    Stayed in January 2024

  • Reviewed: January 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 2 nights

    food and snack are expensive.

    The view from the room nice big pool breakfast choices The room was clean and comfortable. The staff were very helpful when we had a flat tire.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    Beautiful rooms, beach & garden views on the Beach. We loved it there!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We did not love the food prices or most of the food choices/ taste. Fortunately we were able to find some fantastic local restaurants close by. We also did not like the unfinished roads with some huge potholes going on for about 20/30 mins to get to the hotel. However the hotel was really lovely as stated above.

    Loved the room, the view, the hotel amenities and the lovely friendly staff. There were lots of games, including table tennis, pool large chess, weekly yoga and massage available. It was a fabulous location once you got there❤️

    Stayed in January 2024

Showing 1 - 25

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