The dining room was not airconditioned, only had overhead fans. It did get quite hot there and we overheated a little.

The hotel had all we needed. A great few days of relaxing on the beach. We loved the live music in the evenings and the drinks. The room was very comfortable and we found our few days there very peaceful. The japanese restaurant was lovely (and air conditioned!), good sushi.

Stayed in May 2024

Lifeguard uses his whistle too much.

Location, beach, food and drinks

Stayed in May 2024

The buffet and lobby are all open so no AC unless you’re in your room

The hotel was so clean and well maintained! The rooms were spacious and clean. The pool is open late and the buffet had delicious food! Easy access directly to the beach with lounge chairs available for guests.

Stayed in April 2024

Front reception staff. Never looked up to welcome guests on time. They weren’t friendly, understanding, Etc. The specialty restaurants are not special at all - subpar.

The restaurant staff at the main dining area - wonderful!! Alejandro was on top of everything in the restaurant! Claudio the person who brought our suitcases to our room was exceptionally nice and knowledgeable.

Stayed in March 2024

The rooms could do with a little modernisation, we stayed in the duplex suite and it looked very tired and needed updating.

The facilities around the property were very good and all the staff were very friendly and extremely helpful. We took the opportunity to use the spa which was very good and reasonably priced for a couples massage.

Stayed in March 2024

It is time to renovate, it is getting old and needs some TLC. Food was very average.

Location and staff.

Stayed in January 2024

The only thing that was not to a high level of excellence was the restaurant La Fontana. Although the meal was "free," we were confused by the menu and wine list. My seafood linguine was fabulous and generous. My husband's ravioli was hard and didn't have much ham in it; he didn't eat it. Italian restaurants begin with bread or bread sticks and end with coffee; both of these were lacking. Also, we were uncertain about leaving the restaurant and whether we were to leave a tip or not. Basically, we needed more info about the restaurant's protocols.

I liked that we didn't have to do anything. Everything was organized and well set up. Food and drink was constantly available. The resort was well maintained, both inside and outside. For those who want a beach experience, this is the best beach location in Tamarindo, Costa Rica.

Stayed in January 2024

The wifi kind of stunk where our room was located - it was good in the lobby and by the pool.

I really liked the distance from downtown. It was quiet, but close enough to walk into town. The service was very good. The food options were good. Having the "wet bar" in the room was really nice. The local surfers come to the beach near Occidental, so they were fun to watch. There were plenty of lounge chairs near the pool and on the beach. I liked that it seemed to be a family friendly place so there were not a lot of drunk/rowdy people there. The rooms seemed well insulated so that we did not hear the neighbors. Seeing and hearing the Howler Monkeys from our balcony was an added bonus.

Stayed in January 2024

Drinks could be litter better.

Great location, right on beach. Good Food options. Drinks were ok, too much sugar for my test.

Stayed in December 2023

Checking in took a long time because only 1 employee working

Beautiful location, views of ocean from pool, short walk to Tamarindo center, good vibe staff

Stayed in October 2023

I think the snacks can be improved and have more options

I liked desserts , main food , the pool was nice

Stayed in September 2023

Unannounced construction outside our door beginning at 7am the last 2 days of the trip

Beach, food, staff was great

Stayed in October 2023

The quality of the food.... Really of low quality/standards.... The breakfast was decent but the lunch/dinner buffet was really bad. The outside bar buffet could really be switched to an a la carte option, which would greatly increase the quality of the food put out there.

Location and the grounds/room were all very nice.

Stayed in August 2023

Snack bar by pool terrible - Luke warm soggy food - avoid Reception staff unfriendly Bathroom dated and never enough towels for everyone Beds - old and uncomfortable Italian restaurant food - microwaved- and no music Buffet restaurant repetitive

Lovely large pool And nice beach Staff in bar and restaurant friendly

Stayed in August 2023

Can only eat in the Japanese or Italian restaurant for 1/3 of your days there. The beach is not conducive to swimming or snorkeling because of the undertow and rocks and high surf. It is a great spot for experienced surfers.

Very nice room and pool and lobby and buffet restaurant. Staff is very helpful. Plenty of lounge chairs by the pool and the beach and plenty of shade if you want it. The buffet food was very good and the Japanese restaurant was excellent.

Stayed in June 2023

The snack bar food could have been better. The bar could have been stocked better.

We liked the beach. And the cleanliness of the resort was great.

Stayed in May 2023

check in staff were not very competent.

great location, beautiful beach and pool area.

Stayed in May 2023

most of the food was fried, the snack by the pool was a disaster, the food was unhealthy, the pool table did not work beach not very good for swimming

location oki staff friendly

Stayed in May 2023

Proximity to beach

Stayed in April 2023

cleaning needs improvement construction in front of the rooms to the beach side restaurant is narrow - tables very close to each other the snack bar needs improvement plastic cups are old and not hygienic reception staff is arrogant and unfriendly called to claim no payment without checking TV broken - replaced a day before departure only local cheap beverages - extremely low quality ( yes it’s communicated only local drinks) gym is completely broken - outdated ( I think 3 machines only work) Italian restaurant serves frozen food

the property is well taken care of restaurant staff is attentive beach is lovely - great safety guard the older bell boy and responsible for luggage is amazing Japanese restaurant outstanding show portions small but well prepared

Stayed in April 2023

Our original room was very dated and right next to the nightclub which wasn’t ideal after a long day travelling, but the staff moved us to a much better room on request. The food was very average, I don’t personally think it was worth the money we spent - in Tamarindo you’d be better off staying in a smaller hotel and going out to the many restaurants and bars in the town.

The Hotel itself is very nice and modern, the restaurants, pool area and bars are kept very clean and well staffed. The trips we booked at the hotel were varied and good value for money. Beach location was great, lots of surfing opportunity.

Stayed in March 2023

pillow too thick, should have Aperol Spritz and Prosecco available. less drink per person (ex: 4 days) but better quality (wine, beer, gin, rhum). More healthy snacks options. Gym equipment need to be repared.

great quiet bay not too far from the town, well designed, nice pool, room where newly renovated, staff nice, professionnel shows, clean and food was good. nice ambiance.

Stayed in January 2023

The air conditoning from the room could not be lowered

The pool

Stayed in October 2022

Nothing all was good.

Location, room, friendly staff. Nice variety of food. Peaceful location

Stayed in September 2022