Good location and good breakfast. Perfect to chill in the afternoon with the channel views. They organize night and early morning tours with local guides to see animals (also turtles). We strongly recomend our local guide Reynaldo Brown, biologist who lives in Tortuguero and has dedicated 25 years to study animals. We were lucky to see a couple of Toucans and Porcupins sleeping in the trees at night thanks to him.

Stayed in April 2024

Amazing location right on the river (the ferry even drops you off and picks you up on the deck). Nice and helpful staff that help organise great tours through the national park. Luiz was amazing. A very knowledgable local guide that took us on a lovely boat trip through the canals and wildlife. Breakfast was nice and plentiful and served right when returning from the tours.

Stayed in March 2024

We lost power for about 3 hours but it sounds common on the island.

Nice situation everything is near on the island. Nice view and nice 4 beds with air clim room.

Stayed in April 2024

Excellent location next to the river. Very friendly and heartfelt staff. In evenings it was very pleasant to sit at a deck chair and enjoy the scenery, birds and nature. Very close to the awesome Tortuguero national park. Louis was all about nature knowing and very experienced guide who gave us an unforgettable experience of the park and animals. Saw sloths, spider monkeys, howler monkeys, white faced capuchin monkeys, caimans and even a tapir on a river trip to the mainland.

Stayed in March 2024

Very lovely and helpful staff. We booked tours with them and we really enjoyed them. Our guides were very professional and spotted tons of different animals. We are very happy.

Stayed in April 2024

No hot water, water leaking on the floor in the bathroom

Close to transportation, good village location, clean room, air conditioning, breakfast, excellent sunset view

Stayed in March 2024

Rooms are a bit old, but for Costa Rica above standard.

Liked: Location is perfect. Rooms are very clean and cleaned every day including towels and bedlinnen. Coffee is available very early (5:30) taking tours into consideration. Delicious breakfast. The tour guide Louis is great!!

Stayed in March 2024

Simple but clean rooms. Rooms facing street can be noisy.

Beautiful setting overlooking the river. The Casa arranges great boat trips. Absolute highlight of our trip.

Stayed in March 2024

Nice rear patio with view of the canal and good breakfast included. The morning boat tour is highly recommended.

Stayed in March 2024

The house is in the center, which gives you the whole experience, but it is also quite loud in the nights (we had a room the street).

The personal was very friendly and the service was great. The situation at the water is very special, we enjoyed the terrace a lot. The boat gets you right to the deck. The rooms are simple, clean and the breakfast is good.

Stayed in February 2024

Access from the boat….ability to drop and pickup guests at hotels dock makes it special. Choose either Fresa or Kendal. Good hot breakfast, next to the river !! Breakfast is open till 10 that allows guests returning from morning tour to have breakfast which apparently is not true for every hotel. Our room had air-conditioning which worked great and wifi seemed to hold well too. Close to everything. Great to sit by the river and watch. Hotel does offer tours though we didn’t use them. Though it wasn’t a problem for us, reception closes at 4 PM, which seems standard in Tortugeuro.

Stayed in February 2024

Great location on the canal, delicious and big breakfast.Excellent early morning small group tour booked through Casa Marbella. Very accommodating, 😀

Stayed in February 2024

Casa Marbella was clean and comfortable, and the location is ideal! The front of Casa Marbella is on the main pedestrian street (no cars) a 10-minute walk from the National Park entrance. The back of the hotel is directly on the water with a very large, covered porch where guests eat breakfast in the morning and watch birds and river boat traffic all hours. Water taxis can pick up and drop you off directly at the hotel's dock, so there is no need to carry luggage from the public dock 2 blocks away. Best of all, Casa Marbella has its own wildlife guide, Luis, whose family has lived on Tortuguero for several generations. Luis is very knowledgeable and enthusiastic about nature and speaks English. Luis starts his guided 6pm night animal walks and 5:30am morning canal boat tours of the National Park at the hotel porch/dock. This eliminates stress. You can register for Luis's guided activities at the hotel reception desk, then sit in porch chairs looking at the water while waiting for the tour to begin. I took my family (including 87-year old Mom) on 2 night walks and 2 canal explorations with Luis while staying at Casa Marbella in early February, 2024. The group sizes were pleasantly small, with 3-6 participants in the night walks and a maximum of 10 people on his canal boat. I recommend Casa Marbella very highly!

Stayed in January 2024

Great staff and location. Beautiful view. Breakfast basic but tasty.

Stayed in January 2024

Excellent river side location, really friendly staff and very knowledgeable local guides for small group tours - takes time to see lots and loads of local background.

Stayed in February 2024

Lovely hotel in a great location in Tortoguero, really good to have a decking out the front to watch the boats and be able to sit and read a book. Breakfast included which was scrambled egg and bread and fruit. Useful to have a fridge to keep things cold! Ideal location for getting dropped off by the boat!

Stayed in January 2024

Nothing.

Waterside location/verandah. And central in Tortuguero town with everything very close by. Nice room with a view. Helpful & friendly staff.

Stayed in January 2024

They did an excellent job. I have no complaints about service or the facility.

The service is excellent. Everyone there is so friendly and helpful! The property is in a great location. It was very peaceful and relaxing. I would come again and would have stayed longer if I could have.

Stayed in January 2024

Tortuguero town is small and there are not too many hotel options. The town is like 1km long and all is walking or bike distance (no cars). I am glad we chose Casa Marbella, it is in a great location - it has the river on one side and the main (small) street on the other - the supermarket is at the front, 5 minute walk to the beach (not to swim as it is dangerous), 15 minute walk to the National Park and 2 minute walk to the public boat station. The hotel has a dock on the river so we asked the public boat to drop us directly at the hotel, very convenient. It is a small nice hotel well maintained, the rooms are comfortable and some of the upstairs rooms have a small balcony with a nice river view. Next to the dock there is a terrace nice to view the sunset. It was a little hot at night and no A/C but there was a fan. The breakfast is good, at 5am they make coffee which was nice to have before we left to our National Park tour at 6am, at 9am we came back to have fresh breakfast and before 11am we did the check out to take the 11am public boat back. It is not a hostel but they have a fridge for guests to use which is also nice. In summary, we considered it was great value for money and we really recommend it.

Stayed in January 2024

Room was very hot even though they did have fans there was not any airflow.

Common area with big chairs.

Stayed in January 2024

Bathrooms are a little small - but more than sufficient for a couple of days stay.

Great location, and INCREDIBLE tours offered, with a very passionate guide who went above and beyond to spot animals. Would definitely come back!

Stayed in December 2023

Very simple hostel; no aircon, breakfast was a of glas juice, some fruit and either pancakes or egg/toasted bread and rooms were old and not super clean and our teenager refused to shower while there. Laid back management; e.g. we were booked for morning visit to park and told to be ready 5:50 sharp, but our captain was still preparing boat at 6:05 which meant we were last in line to enter reserve, so only 6:45 we left ranger station to enter reserve. Tortuguero is the least civilized place in Costa Rica we visited; costs for tours change with 20-30% depending on your hackling skills. And the ferry operator Fersa scammed us to take their ferry instead of public (because they somehow had our names and gave us the impression it was ordered from Marbella), is was 50% more expensive and we had to wait for another 30 minutes - not a great welcome😟 Tortuguero is DEFINITELY worth a visit, but mange your expectations - it is in all sense of the ‘beaten track’ 😊😊

Really great deck with view to the canal. 2 minutes walk from public ferry.

Stayed in December 2023

None

Excellent location with river view, with the boat arriving directly there, 5 minutes walking from the Park entrance, friendly people, excellent breakfast, clean rooms, and excellent guides, you cannot miss a tour with them!

Stayed in December 2023

Super friendly staff, breakfast, location stellar. Amazing veranda to pass the day at, people/boat watch. Upstairs family room was simple but super clean and had everything we needed. Fridge in common area if you need it.

Stayed in December 2023