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  5. Reviews of Isla Verde Hotel

Reviews of Isla Verde Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 metros Oeste de la Embajada de los Estados Unidos, 10109 San José, Costa Rica

#8 of 116 hotels in San José

Guests' Choice

Review Score

Based on 339 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.4

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    9.0

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 15, 2024

    10
    Convenient place to stay in San Jose. Not too far from all the activities
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Good selection of breakfast. Restauraunt on site was delicious. The spearmint lemonade from the restauraunt was my favorite.

    Stayed in May 2024

  • Reviewed: June 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    .

    The reception was super nice as well as the hotel itself. Breakfast starts at 6.30am so perfect if you have an early transfer and it was super delicious!

    Stayed in June 2024

  • Reviewed: June 9, 2024

    10
    Cannot Recommend Enough
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds
    • Stayed 8 nights

    Honestly, what impressed me at first was the smell or lack thereof. Due to having allergies for years my ability to smell is almost non-existent. It is rare for me to smell anything but when I do it is generally non pleasant. Hotels tend to have a certain smell about them that I can detect but do not like. This place was not like that. The only smell I ever noticed was the cleaner that was used for the rooms and I couldn't smell that after a few minutes. I was very pleased about the whole experience. The hotel was exceptionally clean. The staff took their job seriously and did a great job. At night, there was always a security person standing outside the front door. (Polite and would even open the door for you.) This was the location that Uber and taxis would do the pick-up and drop-off of passengers and food. It well light at night and with the security person being right there you never had a second thought about stepping outside regardless of how late it was. I cannot say enough about how friendly and helpful the staff was. Jorge at the front desk was exceptional. Whenever we had questions about locations or places to visit, he always took extra time to visit with us and offer insight. My wife and I wanted to travel to a certain place in the mountains but we didn't like any of the tours that were offered because of times and excessive pricing. Jorge connected us with a driver that took us there, waited and then brought us back. We ended up spending about half what it would have cost us otherwise. I cannot express how much we appreciated all the extra effort Jorge put in to make our stay better. We ate breakfast at the hotel each morning. It was very good and the lady who did the serving was always so pleasant and friendly. My wife wanted me to mention that the atmosphere and decoration was elegant and cozy. If you are going to be in San Jose and need a place to stay, my wife and I highly recommend the Isla Verde Hotel.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    George at the front desk was so kind to my family when we needed to go to the us embassy to get a new passport. He made a bad trip turn into a good one. He gave us great recommendations on what to do during our stay. He truly was an amazing help

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Excellent service and wonderful breakfast! We love staying here each time we have traveled to CR.

    Stayed in March 2024

  • Reviewed: May 23, 2024

    10
    We were only there overnight, but the breakfast included was amazing!
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No notes.

    It was very clean and modern inside. Great staff, felt secure at night.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    A pleasant start of vacation
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were very pleased with the choice. The location of the hotel is convenient if you are staying overnight on the first day of arrival and going to the Caribbean coast the next day. Near the hotel there is a shopping center where you can withdraw money and buy everything you need for the trip. It was important for us that the hotel has a restaurant and in the evening until 21:00 you can have dinner without going into the city. Tasty breakfast. Friendly and attentive staff. The rooms are ordinary, but there is everything you need for a comfortable start of your trip.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    10
    Highly satisfied with the stay.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, new, well maintained hotel, fast wifi, good restaurant, private parking lot.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Good option in San Jose
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    On quite a busy road (but you have to get Ubers everywhere anyway)

    Really helpful staff, well run hotel. Spotless rooms, good breakfast, nice restaurant on site. Quiet inside despite the busy road. Would definitely recommend.

    Stayed in April 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was really nice, the check in went smoothly and the restaurant was really good. I stayed for one night and the room was clean and comfortable.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful management;staff. Beautiful inside and excellent breakfast

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The location is a little bit far from downtown, but it was not a problem for us who are accustomed with traffic jams.

    I had a reservation for the first night in Costa Rica, but I had to change plans in the same day I was suppose to check in, the hotel staff was courteous and nice to change my reservation to the end of my trip without charge. The staff is friendly and fast in handling the check in. The hotel is well maintained and the decoration is fresh, which includes an indoor garden, and makes you feel welcome. The room is spacious and it was very clean, the shower was hot with enough water for a good bath to recover the body after many days enjoying Costa Rica.

    Stayed in February 2024

  • Reviewed: January 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and helpful staff, modern and clean

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Jorge the receptionist was fantastic. If all staff were like Jorge the hospitality industry would be elevated

    Stayed in January 2024

  • Reviewed: December 19, 2023

    8.0
    Close to the Airport
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location close to the airport, restaurant, clean rooms

    Stayed in December 2023

  • Reviewed: December 16, 2023

    10
    Good quality for the price
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast not so good, but this is the standard in South America.

    Beds comfortable. Free parking. Nice staff. Nice room. PS: I have no clue about location. I just used this as a pitstop. It was on my road.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing except more Vegan options at breakfast please 🙏

    Everything from the welcome by Lucy through to the clean and comfortable modern rooms. Great for our first night in Costa Rica.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    10
    Kind staff and clean rooms
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good!

    Great stay, no complaints!

    Stayed in November 2023

  • Reviewed: November 25, 2023

    10
    The staff was wonderful!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room had no table or desk. Or surface for us to open luggage or anymore.

    The staff was excellent!

    Stayed in November 2023

  • Reviewed: November 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was awesome, and the dinner at the restaurant was great too.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent service and recommendations from staff.

    Stayed in November 2023

  • Reviewed: October 25, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in September 2023

  • Reviewed: October 8, 2023

    10
    Conveniently located. Comfortable and secure parking
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is always good and it is nice to arrive later and have the restaurant open!

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good looking hotel and friendly receptionist. Food in the restaurant is good.

    Stayed in September 2023

Showing 1 - 25

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