Great location! Lots of birds and monkeys! Beautiful!

Stayed in May 2024

The property is massive and it's not feasible to walk from your room to the pool or restaurant-- you will likely need to drive or catch a ride on the free shuttle. It's not necessarily a knock on the place but something to be aware of. Dinner wasn't the best we had in Costa Rica, but it's fine for a large resort.

Amazing location at the foot of the Arenal volcano. Great pool and thermal baths. The food (and drinks!) at the pool bar were quite good. The breakfast was excellent and varied day to day. Great stargazing at night.

Stayed in April 2024

All of it!!! Staff, the rooms, thermals, spacious, the food, and its prices. It was awesome!

Stayed in May 2024

What was there not to like! Fabuloso!

Stayed in May 2024

The idea of going places to get an exchange pool towel, I guess some ppl taken them home. Understand

Everything, it’s a beautiful place. Peaceful, very enjoyable

Stayed in April 2024

The room was beautiful but it needs a little decoration and a full size mirror and the AC needs more power.

Everything was amazing, the food was delicious and the staff where super Friendly.

Stayed in May 2024

Great resort

Amazing resort, great staff, no faults here, would recommend

Stayed in April 2024

Pool and slides were great for the kids. Setting is amazing. Staff were very helpful.

Stayed in April 2024

I wish the rooms were more updated but they were still good and I love how spacious it was

I love the place

Stayed in May 2024

The property was excellent. The room was huge and had everything we needed. The property is huge and spread out which makes it nice and it’s super scenic with the volcano in the back ground as soon as you come out the patio door. The restaurant serves good food and the drinks were great. The have a good amount of options. The free breakfast was great with good options and they change it up daily. I would highly recommend this place since the it was fairly less expensive then most of the other properties and you have cool hot spring pools on site. The hot spring pool with the swim up bar plays excellent music while you eat or have drinks in the hot spring pool. I stayed at tabacon and Los Lagos has a more homey feel to it and the staff are friendly and helpful. There’s also a shuttle service that gets you around the property, all you have to do is call the front and the shuttle will pick you up at your room. Such a great place.

Stayed in May 2024

Beautiful property! Breakfast was wonderful! Don't miss the hidden trail which features a butterfly enclosure and more. Location is perfect for all your adventures in La Fortuna area. Highly recommend.

Stayed in April 2024

The most beautiful resort with the best amenities

Stayed in April 2024

Great location, amazing pools and slides for the kids. Good breakfast with a large choice

Stayed in April 2024

The many pools of varying temperatures made this our favorite stay in Costa Rica! My son especially loved the two water slides, and my husband & I really enjoyed the bar in the pool.

Stayed in April 2024

Pools

Stayed in April 2024

Maybe more activities from the resort.

The pools were great.

Stayed in April 2024

Loved everything about Los Lagos. It was clean, the grounds were beautiful. Staff was friendly. Restaurant was great. Massages were fantastic!

Stayed in March 2024

Not enough light in the bathroom

Location and proximity to restaurants and other attractions Breakfast was best

Stayed in April 2024

Having to walk uphill to our room but no big deal as our room was pretty close to everything

Liked the privacy and quietness of the stand alone superior room. Hotel grounds were beautiful with lush green plants everywhere. The view of the arenal volcano was also amazing

Stayed in April 2024

The only thing I can think of would be to have a separate adults only pool. There were a lot of kids when we were there, and they were running around jumping in all of the pools and hot springs.

Loved our experience with Los Lagos! The room was big,. We are a family of 4 with boy/girl teens who need separate beds and the removable trundles were perfect. The buffet was excellent, and all the staff was so kind and helpful. We felt very safe at Los Lagos. The property is huge, I don’t think we saw it all. There is plenty to do right at the resort like horse riding, walking trails and ziplining, and it is in a great location to the NP, Mistico, etc. The pools and hot springs were nice varied temperatures.

Stayed in March 2024

Not enough lounge chairs.

Stayed in April 2024

We had a car so it was fine for us, but maybe golf carts or shuttles that run the resort periodically so people don’t have to walk as far ( if they aren’t able, etc)

The variety, cleanliness and the multiple thermal pools.

Stayed in April 2024

The room was huge and very nice. The breakfast was delicious. The pools were amazing.

Stayed in April 2024

The bathroom was a bit basic. Room service was overpriced.

Superb buffet breakfast spread. Great location. Huge choice of pools and thermal pools. Big spacious family rooms. Nice that they had a shuttle bus to get around the resort as it is massive.

Stayed in March 2024