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Reviews of Hotel Zima This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 Meters North and 100 East of McDonalds Perez Zeledon, 11901 San Isidro de El General, Costa Rica

#14 of 25 hotels in San Isidro de El General

Guests' Choice

Review Score

Based on 82 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.1

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    9.0
    Very good value, quality service, excellent breakfast.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    The restaurant was closed on Sunday, and if Booking did inform me of that, it was in fine print, and I didn't see it. I was disappointed because the menu looks great and I wanted to try it. More a gripe with the advertising than the hotel. Also not really a complaint, but something to be aware of. If you want to go into the main part of town, you need to cross the busy main highway on foot or take a taxi.

    It's an excellent hotel, with spacious comfortable rooms. Comfortable beds. 24 hour front desk help, very friendly. Very good breakfast. It is close to central park, as advertised. I can only speak to my room, but the bathroom was bigger and more comfortable than most. Excellent shower.

    Stayed in May 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    Hotel was a bit disappointing, pictures on the internet looked better. However staff was very service oriented, supportive and friendly. Also the hotel was very clean and quiet. So enough good reasons to go back at this hotel a next time.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Great comfortable place to stay
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Breakfast and service very good. A nice small hotel with spacious room and air con. Area for breakfast very nice. Would stay here again

    Stayed in February 2024

  • Reviewed: November 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Door was too insecure.

    Friendly people. Pool and restaurant

    Stayed in November 2023

  • Reviewed: February 24, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water and very poor internet connection.

    Great front desk assistance.

    Stayed in February 2023

  • Reviewed: February 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good pool/ grounds Tasty breakfast Friendly staff

    Stayed in February 2023

  • Reviewed: February 16, 2023

    8.0
    Its a Best Western so a good standard but a bit pricey
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not a lot. Maybe a bit noisy being quite near the main road.

    Large comfortable room (we had room with a king size bed). Small pool with decking is a nice place to relax. Decent breakfast included, although you do have to choose between coffee or juice rather than both which seems a bit stingy. You can walk into town easily for restaurants/shops.

    Stayed in January 2023

  • Reviewed: February 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Maybe, sound isolation in every room would help

    Well, I know that intimacy is a right, but I could not sleep Saturday night.

    Stayed in February 2023

  • Reviewed: January 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is well kept although the other couple we were traveling with had to change rooms twice....once because of the room smell and once because of the mattress being lumpy. The staff are great. Breakfast was great. Basically B+ even A- just a few wrinkles to sort out. We only stayed jne night and would have probably inquired elsewhere if we needed a longer stay in town.

    Stayed in January 2023

  • Reviewed: December 30, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Initial room given on lower floor was in a dire state. There was no hot water in shower at all. Jesus at front desk was very kind to move us to a much better room, though even that did not have hot water.

    Breakfast was basic (no buffet). However really appreciate the chef and the server to open it up early for us at 6:30am (we had to leave early). They regularly open at 7am.

    Stayed in December 2022

  • Reviewed: November 26, 2022

    7.0
    very good location for Perez downtown
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    remote control on tv not working

    location and staff services

    Stayed in November 2022

  • Reviewed: July 7, 2022

    8.0
    we'll be back, fix your internet connection (fiber optic connections)
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    the internet connection was terrible. I was unable to work and had to Hotspot through my cell phone. this is the one thing that makes me consider a different hotel.

    the staff, the food, location, price

    Stayed in July 2022

  • Reviewed: April 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 7 nights

    friendliest and most accommodating staff I have encountered in many years. Breakfast was awesome with 6 different combo plates offered.

    Stayed in April 2022

  • Reviewed: April 17, 2022

    8.0
    great for a quick pass through town
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    there was only one towel in the room despite my visit being with my husband. the body soap available was in the form of liquid soap and so using it was a bit uncomfortable

    the bed was very comfortable, quiet area and kind staff. perfect for a one night stay while passing through Perez Zeledon

    Stayed in April 2022

  • Reviewed: March 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe the food? The service and all was really good, but as a foodie the food didnt quite meet my expectations.

    The service! I got really sick during my stay and the staff was really acommodating!

    Stayed in February 2022

  • Reviewed: February 26, 2022

    7.0
    Not to happy.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My wife and I did not like the fact that there is no hot water in the rooms. And also the TV only has 2 channels. The products they sale(glasses ) are also not good and to expensive.

    It was a great service and also the food was excellent.

    Stayed in February 2022

  • Reviewed: February 17, 2022

    8.0
    Very Good
    • Business trip
    • Couple
    • Double Room with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    we stayed for 2 nights. the toilet in our bathroom was used when we checked in at 1st night. the waste bin didn’t emptied in the bed room the second day.

    the front desk receptionists were all very nice and helpful. spacious room and good shower. beautiful hotel.

    Stayed in February 2022

  • Reviewed: January 16, 2022

    8.0
    Best place to stay in San Isidro
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    The breakfast was excellent. Even though it is close to the highway we did not hear a lot of noise. They put bananas out to attract birds.

    Stayed in January 2022

  • Reviewed: January 12, 2022

    9.0
    Enjoyed my stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    Everything was fine

    Everything was fine

    Stayed in January 2022

  • Reviewed: January 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    The landscaping could be better & the chair in the room was very uncomfortable.

    This would be the best place to stay in San Isidro. It is within walking distance to everything but yet quiet in a very busy town. Breakfast was good & next time we will try dinner.

    Stayed in January 2022

  • Reviewed: January 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beautiful garden and the restaurant

    Stayed in December 2021

  • Reviewed: December 18, 2021

    8.0
    Chivas! I will stay again and next time bring my own wash cloths, and ask how to get hot water!
    • Leisure trip
    • Group
    • Triple Room - Non-Smoking
    • Stayed 1 night

    No wash cloths, and i didn't understand how to get hot water, so my showers were cold like camp! I found out too late that there was a procedure to follow.

    Great location, excellent staff, beautiful grounds and most delicious breakfast!!

    Stayed in November 2021

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I think the breakfast should jhame more options and bigger portions

    Staaff was great. Clean rooms

    Stayed in March 2024

  • Reviewed: December 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in November 2023

Showing 1 - 25

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