Ortenovo Nam. 22, Prague, 170 00, Czech Republic
#38 of 555 hotels in Prague
Guests' ChoiceBased on 1135 hotel reviews
9.2Cleanliness
9.4
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
9.6
Value for money
9.2
Free WiFi
9.3
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End of dialog contentReviewed: April 25, 2024
Dirk-jan
NetherlandsGeen
Prima kamer. Friendly staff. Alina very helpful
Stayed in April 2024
Reviewed: April 25, 2024
Chazirant
GreeceThere was unfortunately, no room service available. The menu of the restaurant which was in the room was different (older) than the actual menu they offer which is a much smaller one. The breakfast area was also a bit small for so many people staying at the hotel and it was incredibly difficult to even find a small spoon for your coffee when the breakfast room was full. It definitely requires improvement.
The hotel was very clean as well as the room which was being cleaned every day. The staff was incredibly helpful and kind every time especially at the restaurant where we had more interaction. Keep up the good work!
Stayed in April 2024
Reviewed: April 24, 2024
Kamil
PolandI recommend the Plaza hotel because there are delicious breakfasts, clean rooms and very good communication to the old town
Stayed in April 2024
Reviewed: April 23, 2024
Nayeon
South KoreaRoom was clean and reception was super kind especially Alina try to do best for helping us Parking lot was just near by the hotel and they offer parking space for free. It was very cozy and breakfast was also good. We were very satisfied
Stayed in April 2024
Reviewed: April 22, 2024
Anneta
GreeceThe hotel upgrade our rooms without any charge and also they gave us free drinkings at their bar and free coupon for museums etc
Stayed in April 2024
Reviewed: April 22, 2024
Anneta
GreeceThe hotel upgrade our rooms without any charge and also they gave us free drinkings at their bar and free coupon for museums etc
Stayed in April 2024
Reviewed: April 21, 2024
Griffin
NetherlandsHow to come to Prague City Center with public transport from hotel wasn't described. The restaurant that belongs to the hotel didn't put any closing time of kitchen on the menu in the room. So if you are arriving late and haven't eaten yet you will be disappointed that you cannot eat. The location is far away from city center.
The bathroom was really nice and the View from my room was beautiful. I woke up opened the curtains and I overlooked a square. I could rent a bike for free the breakfast was good. The location is in an overall calm area.
Stayed in April 2024
Reviewed: April 20, 2024
Nike0512
CroatiaOur stay in this hotel was amazing. Besides grest staff and location, our room was amazing.
Stayed in April 2024
Reviewed: April 18, 2024
Timotej
SlovakiaLocation
Stayed in April 2024
Reviewed: April 17, 2024
Claire
QatarThe size and layout of the bathroom. It was tiny & extremely hard to turn the shower on which was over the bath due to the size of the room. The a/c also didn’t work & the lighting was poor.
The location to the tram & local shops The staff went over & above to make us feel welcome. We were given a complimentary room upgrade, a free bottle of sparkling wine & 2 vouchers for welcome drinks Alina & Diana on reception were most hospitable.
Stayed in April 2024
Reviewed: April 17, 2024
Guilherme
BrazilExcellent location, the staff was very nice, especially Jan who made the check in for us! Also, it was a pleasant surprise to receive a bottle of wine as a gift.
Stayed in April 2024
Reviewed: April 16, 2024
Leandro
BrazilA camera to enter/exit the garage could be a good thing to invest.
Friendly staff, especially thanks to Lenka who was a great person helping us with everything.
Stayed in April 2024
Reviewed: April 15, 2024
Christian
SwedenVery good breakfast plenty to choose from and it looked very inviting. All staff very forthcoming and smiling. Room very quiet, nice.
Stayed in April 2024
Reviewed: April 15, 2024
Chris
United KingdomBathroom wasn't spotless.
Fantastic breakfast buffet. Comfortable spacious room. Friendly staff. Easy access to Prague Town by tram.
Stayed in April 2024
Reviewed: April 13, 2024
Kyrylo
GermanyGood location, just in front of public transport stops. Nice restaurant downstairs. Friendly and helpful staff (Lenka, Alina and Jan). Parking near hotel possible, but is subject of availability.
Stayed in April 2024
Reviewed: April 13, 2024
Adina
SwitzerlandThe Hotel is situated in a Neighbourhood about 10 minutes by car away from the historical center. We liked that a lot because it gave us the chance to explore other sides of Prague as well and also flee the masses of people in the historical center, which is still easily accessible. The staff of the Hotel is incredibly friendly and accomodating and the Restaurant „Puglia“ which belongs to the hotel serves delicious (and authentic) Italian cuisine. We were really happy with our stay!
Stayed in April 2024
Reviewed: April 12, 2024
Lasse
NorwayThe shower-head could be changed.
Superb breakfast. Big and cosy room. A red wine waiting for you at the arrival. Very friendly people in the reception. Thanks to Alina and Diana for excelent service. The location is a little outside the city center, but the tram gets you everywhere.
Stayed in April 2024
Reviewed: April 11, 2024
Jarmila
Netherlands.
The room was very comfortable and clean, and it was a good breakfast
Stayed in April 2024
Reviewed: April 11, 2024
Nikolay
NetherlandsHotel staff is very hospitable and friendly
Stayed in April 2024
Reviewed: April 10, 2024
Azin
AustriaNothing
I really enjoyed my time here was everything good
Stayed in April 2024
Reviewed: April 9, 2024
Eduard
NetherlandsStaff (Jan and Lenka), food, room
Stayed in April 2024
Reviewed: April 5, 2024
Laurence
AustriaNothing, it was great.
The staff, particularly Alina and Lenka, we incredibly friendly and helpful. They really elevated my stay beyond excellent.
Stayed in March 2024
Reviewed: April 5, 2024
Pedro
Portugalevery thing was great.
Everything was great, the facilities were amazing, the was friendly. Breakfast was very good with lots of options. Impossible ask for better for the price we paid.
Stayed in April 2024
Reviewed: April 4, 2024
Tayfun
LuxembourgThe room was clean and tidy, location is very close to tram and metro. Staff were very friendly and offered lots of special opportunities. Lenka and Jan welcomed us and explained everything that we asked.
Stayed in April 2024
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