It’s such a shame that when checking out of the hotel I decided to get a coffee from the Starbucks machine. I paid for it and then when I went to put on a lid I found no lids fit my cup. I asked for some help and the staff said it wasn’t her department but then came back and said there’s no lids. As I had already paid and made the coffee in the machine I had no choice but to walk about with it with a lid off. I asked the staff what I can do she said you just have to hold it like that which is obviously very in convenient when we were checking out and about to get on a train. I also realised the lids that were there didn’t fit any of the cups and the hot chocolate I got, tasted of just milk. Really annoying as I was excited to give this hotel such a good review but that really let me down at the end.

Comfiest beds ever exceeded expectations beautiful hotel, great location less than 10mins walk to station

Stayed in May 2024

No coffee/tea facilities in the room. The bed is more on a smaller side of the double bed. The lift is a bit of headace , easier to take the steps

Light ! Cosy! Great location. Great service

Stayed in May 2024

Only inconvinience is glass wall to the bathroom in the room which excludes privacy when with womeone.

Stayed in April 2024

Modern hotel, very good selection for breakfast, lot of facilities for children (table tennis, playroom...) Tram station across the street, metro station 7 minutes

Stayed in April 2024

The check-in process was quite lengthy, and disappointingly, one of the rooms we had booked wasn't ready by 14:00 as promised, nor even after that time. Consequently, we had to temporarily use our friend's room to freshen up before heading out. Housekeeping only tended to the rooms every three days, although guests can request cleaning at their preferred frequency. It would have been convenient to have a sign available to hang on the door for requesting cleaning services. Additionally, our room lacked basic amenities such as a fridge, water, or hot drink facilities. Even just a small fridge for storing a bottle of water would have been appreciated. It would also be beneficial to have an iron and ironing board provided in each room rather than having to share one among all guests.

The lobby is lively and enjoyable. The hotel maintains cleanliness in the common areas and rooms. I was pleasantly surprised by the breakfast, which surpassed my expectations. It's worth noting that Google Maps may not always display the transportation options conveniently located near the hotel. However, there's a tram station right in front of the hotel that connects to Metro stations, saving guests from unnecessary walking. Depending on your destination, the tram can even take you directly into the city. There are playrooms and library at the hotel. Liked the gym!

Stayed in April 2024

The breakfast area space might be a little too small for such a large hotel. But if you don´t come in the peak times of breakfast, it should be fine. Also some of the food seemed to lack seasoning, but I understand it is tricky to manage in such large quantities

The hotel is modern, very clean. Room had everything we needed, it was quiet, bed very comfortable, super nice bathroom. Staff was helpful and kind. We liked the wide breakfast selection. Also the location is very convenient - easy enough to get to the city centre by tram or underground (both walking distance from hotel), yet not in a busy area so you can enjoy calm sleep

Stayed in March 2024

Our stay was perfect! Staff is very helpful, everything is clean, metro station is very close. Breakfast was very good, beds are very comfortable. Once I come back to Prague again, I will stay in this hotel for sure.

Stayed in March 2024

Good connection to Prague center by metro, tram...

Stayed in March 2024

Great staff, super helpful. Facilities were new and clean, and breakfast was the best we had on our trip so far!

Stayed in March 2024

Nothing, it was a good stay.

Quiet location, tram stop right in front of the hotel. Few restaurants nearby. Great value for money. Very clean. Super nice breakfast.

Stayed in March 2024

The room was very clean and well equipped with essentials.

Stayed in December 2023

The breakfast

Good hotel

Stayed in January 2024

Great breakfast, comfy clean rooms, great staff, comfortable hanging out rooms (game room, fitnessroom, reading lounge..)

Stayed in February 2024

Nice, new, clean accommodation. Basic breakfast. If you consider cheap but still nice place just to spend a night this one is perfect.

Stayed in February 2024

Location

Very Good breakfast!

Stayed in February 2024

really nice and relatively new hotel, stylish design, wonderful and delicious breakfast and food in general, definitely recommended for this great price (50€/night).

Stayed in February 2024

Second time to this hotel and I would love to say, not the last time. Great feelings from first moment once entering the hotel, the positive energy around reception and their team who is keen to help and answer any question and always with the smile on their faces. Room -  spacious, clean and cosy. Breakfast service SUPERB - fresh fruit and vegetable salads, bakery product, warm meals, gluten free options....and many more. Outside car park  and garage too with easy access. Ideal for longer stays, with many meeting and relaxing rooms, activity room, gym etc. I have only positive words for this place. Ten-fifteen minutes from city centre by tram or Uber.

Stayed in February 2024

no kitty or fridges in the room, no sef, heating is not so perfect.

breakfast is ok and the hotel is pretty new

Stayed in February 2024

Very clean, absolut spotless and friendly & helpful staff Close to metro nice area at all

Stayed in February 2024

Small fridge in the room and some glasses

Breakfast was very tasty in nice location with a lots of variety products

Stayed in February 2024

Nothing

The clean rooms. Brakfast

Stayed in January 2024

Walls ale quite tiny, if you have a loud guests nearby, you will hear them a lot.

Modern and clean hotel for a very good price, a really friendly staff and fast Wi-Fi. Good location, close from the city center if you use the public transport or taxi. Good breakfast.

Stayed in January 2024

Unfortunately, we had two twin beds together, not ideal for a couple. Breakfast was quite busy; we had to wait for tables, so having a few extras might help, although we understand it may not be possible. The food was okay, considering the hotel's price.

Our stay at the Comfort Hotel was delightful. The cleanliness stood out, and even with twin beds together, they were comfortable. The in-room recycling bins were a nice touch! The 24/7 bar downstairs, though not cheap, is perfect for those craving a drink. The location isn't bad; an Uber to the city center cost us about £5, and I believe there's a subway station nearby.

Stayed in December 2023

No kettle in the room

Mostly everything

Stayed in January 2024