We didn't dine at the buffet restaurant during our stay, so I can't really comment on the quality. However, the only other dining option was a small restaurant area located beyond the lobby bar. The service was excellent, the food was great. Only negative, the menu had very limited choices. Especially for children. I understand that this hotel is geared for families with children of all ages. (Hence the buffet restaurant) However, a larger table service restaurant with more meal selections would be fantastic.

The location is superb. The hotel facilities are exceptional quality, especially the wellness, bowling, and ski storage areas. The breakfast is of a very high standard. The rooms are of a standard hotel quality, clean and comfortable. They do offer different pillow options, which was helpful for a family. The views of the ski area were nice. However, if you prefer a peaceful sleep, choose a room on the opposite side of the hotel. The snow making machines were running all night, which was disturbing.

Stayed in January 2024

The construction sites around the hotel which are planned to be finished at the end of 2025. It did not disturb us but was unsightly. No tea or coffee making facilities in the room! No room service. The restaurant in the hotel had too fancy and expensive choice of meals and very limited offer of deserts which did not taste great.

Room was spacious and clean. Breakfast was generous with plenty to choose from, great selection of herb teas. Receptionists were pleasant and efficient. Also the welcome drink was a nice touch. I liked the secure ski storage. They have rooms and facilities for disabled guests, for example a pool lowering mechanism.

Stayed in December 2023

We had a double room. The only thing I can fault with the hotel was, they were two single beds, pushed together. That was only thing that spoiled it

The food was good, nice Fresh, good choice Also, had the buffet dinner once

Stayed in January 2024

The parking organization. We were quite unpleasantly surprised with the invoice for parking (we were not informed about the price of parking and availability to park in deferent places.

The hotel exceeded our expectations. The staff were super helpful, the animators were professional. There were plenty of activities for kids.

Stayed in November 2023

everything was great!

Stayed in September 2022

English is not spoken so much, but it will come with more international tourists. Missing English translations in signs both in the Hotel and outdoor area. The Al la cart Dinner menu could be better, (the hotel also has buffet Dinner), also the cleanliness of the Al la cart restaurant needs improvement.

This is a very well located hotel for Outdoor activities, which we were looking for. Hiking, cycling, trail running, just outside the door of the hotel. Excellent Spa and massage, but you have to like children, because they are everywhere...., with their joy and laughter. Great hotel if you travel with small children. Interesting sights close by, the new 721 m sky bridge and Sky walk. An area in great construction and a lot of investment in tourism to making your stay memorable, interesting and enjoyable.

Stayed in August 2022

Everything was EXCELLENT

Stayed in August 2022

almost none of the personnel was speaking English. had to communicate in a mix of polish and czech. dinner menu in the a-la cart restaurant was so-so. hard construction works are happening around the hotel. in general it was not disturbing, but still views are interrupted, especially on the breakfast restaurant terrace.

nice hotel with a great location. rooms are clean and cozy. pretty good breakfast. big parking area for hotel guests. right near the chair lift to the sky bridge.

Stayed in June 2022

Breakfast and dinner are excellent Staff is so friendly and helpful Variety of activities for children

Stayed in April 2022

Nice rooms. Great breakfast, wide variety of food. Hotel restaurant á la carte was also good or you can choose a buffet dinner but we found restaurant better value for the money.

Stayed in December 2021

Sound insulation. The next room was connected to ours by internal doors (locked). The result was to stay awake until late due to a party

Location, amenities, and services

Stayed in December 2021

- Very bad breakfast coffee - No possibility to buy drinks in the evening - The staff seemed not very professional. There was a problem when we went to dinner in a group (part of the group arrived later and there was a problem with entering, even though dinner was paid in advance for the whole group). The reception was unable to provide parking information over the phone and there was also a problem on site - we lost valuable time due to park our cars. Staff provided incorrect information about the operation of the property (night bar).

- Clean, comfortable rooms - Pleasant wellness area - Close to the chairlift - Room for bicycles

Stayed in October 2023

poor ofer for lunch

Stayed in February 2022

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in October 2023

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Stayed in September 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in June 2023

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Stayed in December 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in February 2022

There are no comments available for this review

Stayed in October 2021