Rüttenscheider Strasse 149, Ruettenscheid, 45130 Essen, Germany
#50 of 79 hotels in Essen
Guests' ChoiceBased on 85 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.4
Value for money
8.4
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Laura
GermanyToilet door couldn't be locked. Toilet seat was not properly fixed to toilet. it was not broken just badly installed.
Clean and modern room. Good location, near to public transport, supermarkets and restaurants
Stayed in May 2024
Reviewed: May 5, 2024
Dr
GermanyA bit noisy from street outside
Hygge atmosphere
Stayed in May 2024
Reviewed: April 30, 2024
Festim
United States of AmericaThe bathroom was a little odd. The toilet was in a separated area from the shower and you had to clean your hand in the other area (where the shower was).
Stayed in March 2024
Reviewed: April 13, 2024
Marion
Germanylights didn't all work.
the room was great!! big, comfy, new...bed really good!
Stayed in March 2024
Reviewed: April 9, 2024
Saleh
GermanyDistance between toilet and shower was less.
Bed and pillow were good.
Stayed in April 2024
Reviewed: April 9, 2024
Jack
United Kingdomcould have had a kettle of coffee machine in room
clean and tidy no issues
Stayed in April 2024
Reviewed: April 8, 2024
David
United KingdomBeds are only OK.
Great location in Essen centre near the pubs and restaurants. Next to an Underground stop and about 1km to the main train station. Staff were friendly and multi lingual. Rooms were exceptionally clean and wifi was great. We didn't eat breakfast there.
Stayed in April 2024
Reviewed: April 8, 2024
Focaltrip
United KingdomNo air con
Location to exhibition hall
Stayed in April 2024
Reviewed: April 3, 2024
Roman
GermanyIt would be better if you leave glass in room. It was not comfortable drink water without glass.
I saw the room which i saw before at website booking. This is really good when you get that you saw on pictures. Single bed was big, it was about 120 cm approximately. All is clean and comfortable. sockets in the wall has USB socket, it also very good. All kinds of supermarkets and too much banks, transport - all are around 200 meters.
Stayed in April 2024
Reviewed: February 25, 2024
Hanne
FinlandThere are no fridge or water boiler in the room. No shampoo, just shower soap provided.
Beautifully decorated room and great location when visiting Messe Essen. Comfortable bed.
Stayed in February 2024
Reviewed: February 10, 2024
Cathal
IrelandAlthough freshly decorated, it is already starting to show small signs of neglect. To keep the standard up, more attention needs to be paid to cleaning and fixing small problems and breakages, before they become big problems. This could be an issue with staff, who I'm disappointed to say could do with more training in friendliness and their general attitude to customers. Don't get me wrong, I'm not saying the team were bad, some were quite good, but overall I get a sense of impending apathy. Usually this is an indication that there is a management or leadership issue! A camera and bell on the front door, and the garage entrance, could be beneficial. Because they are unattended, they should be locked and opened just for guests. At the moment anyone can enter the hotel and the parking facility at any time of day or night...
I have been staying in this property for over 25 years. For several years, it had really gone downhill. It was grubby, outdated and unloved. However, since the new owners have taken over, it has really started to improve. The rooms are freshly decorated and efforts are being made to bring it back to its former glory. I hope they can maintain and improve the standards, and I look forward to staying here over the next 25 years :-)
Stayed in January 2024
Reviewed: January 26, 2024
Matthew
United KingdomI understood breakfast was included. It wasn’t.
Stayed in January 2024
Reviewed: January 9, 2024
Lulu
BrazilExcelent breakfast!!
Stayed in January 2024
Reviewed: November 19, 2023
Viktorija
LatviaTiny elevators and too big/hard pillows.
Room size and design was wonderful. Very comfy beds and nice blankets.
Stayed in November 2023
Reviewed: November 5, 2023
Sue
AustraliaBreakfast, they would run out of basic items such as tea and bread
Spacious clean room
Stayed in October 2023
Reviewed: October 25, 2023
Peyk
TurkeyNo evening service coffee etc. A bit expensive comparing other hotels.
Nice location Perfect for essenspiel (they open restaurant for you)
Stayed in October 2023
Reviewed: October 18, 2023
Rachel
IrelandVery friendly and helpful staff. Excellent location.
Stayed in October 2023
Reviewed: September 17, 2023
Dan
RomaniaNo air conditioning. Cumbersome door lock system.
Good location, 10 minutes walk from Gruga Park and Trade Fair.
Stayed in September 2023
Reviewed: August 19, 2023
Mikolaj
United KingdomStaff
Room
Stayed in August 2023
Reviewed: July 21, 2023
Rainer
United KingdomNothing
Centrally located, clean and friendly.
Stayed in July 2023
Reviewed: July 12, 2023
Hristiana
BelgiumThe room was comfortable and had everything that you need for a restful sleep. The breakfast in the morning was also very nice.
Stayed in July 2023
Reviewed: July 10, 2023
Bianca
RomaniaThere is no air conditioning, the WI-FI keeps stoping, works not the best and we didn’t get any cleaning in 7 days stay.
The rooms are newly renovated with a very nice design, including the bathroom. The bed and pillows are very comfortable! The place is located very close to stores and restaurants.
Stayed in July 2023
Reviewed: May 29, 2023
David
GermanyThe Bathroom and toilet weren’t clean.
All of it.
Stayed in May 2023
Reviewed: May 12, 2023
Stefan
GermanySome staff was a bit unfriendly.
The breakfast is amazing!
Stayed in May 2023
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