Good location, it's in the center of Esslingen near cute little streets and restaurants. Calm area, beautiful and safe. The hotel rooms are soundproof which is great! The rooms are spacious and clean.

Stayed in April 2024

No significant issues. Slightly slow checkout but not too bad as I was not in a rush.

Good location. Helpful staff.

Stayed in April 2024

Pillows a bit too firm for me.

Modern, clean, easy parking. Breakfast was wonderful.

Stayed in March 2024

Very weak drinks at the bar :(

Perfect location, friendly staff, clean & modern. It will be even nicer when the spa opens.

Stayed in March 2024

No free parking

Modern setup, friendly staff, very clean rooms

Stayed in April 2024

Pillows were very hard.

Newly renovated within a short walk of the town centre. Renovation is still underway but once the gym and roof terrance is complete it will be fabulous. Amazing staff.

Stayed in April 2024

The hotel is very clean and well designed. The stuff is super friendly. Always feeling very welcomed.

Stayed in April 2024

Nothing

Amazing hotel and service ! Clean room , nice decoration . Perfect firm mattress !!

Stayed in March 2024

Gym and Sauna were not constructed yet.

Perfect location, ambiance and service

Stayed in February 2024

The room needed a microwave And one of the plugs was not working

Stayed in March 2024

Food menu for dinner could probably have a better selection for children - the party I was was with were planning to use the restaurant on Friday night however there wasn’t really a lot of choice for us plus we had 5 children between the ages of 6 and 13

Breakfast was decent. Bar area was nice and comfortable and allowed children. General impression of the hotel was that it was generally clean. Room was very good

Stayed in February 2024

The staff need training in the Leonardo Advantage Club membership, although maybe it was only one person who needs training as it was the same person who was difficult both evenings we were there. She insisted we could only take advantage of the membership if we paid in cash and also insisted we could not use it on the second evening, which is incorrect and meant we had to argue to use it on the second evening which is not pleasant.

This new hotel is right on the edge of the old town, perfect for exploring the centre. There is underground parking with a lift into the hotel and a trolley available if you have heavy bags. The interior decor is imaginative and well designed. The rooms have been well thought out, especially the shower room, with a large hand basin and a plug which works (often these days there is no plug!), large shower and we appreciated the underfloor heating. There is a coffee machine with capsules provided, unusual for many European hotels, and mineral water provided. The rooms are spacious with a comfortable bed, sofa and large desk with ample plug points. The staff are very keen, helpful and pleasant. There is an excellent breakfast and we enjoyed the two evening meals we had. We chose the mezze options. Very happy to recommend this excellent, new hotel.

Stayed in March 2024

Small item to maybe add a kettle for tea. I wish both elevators were running, there were some waiting times. The car parking situation is paying at a machine on Basement level 1 and then returning to the car on Basement level 2. It would be easier if parking could be paid directly to the hotel or the machine is on the same level as the parking.

Room was new, nicely appointed, and spacious. Everything was very clean. Staff was friendly. Breakfast was substantial and a good variety. Location was out the outskirts of the old town so all the really cute buildings and architecture is a quick walk away. When the gym and sauna are open, it will be even better.

Stayed in March 2024

The room was extremely warm. AC was not turning on.

Very nice, clean place. Extraordinary friendly personnel! Thanks to Mr. Yasin the receptionist! You helped me out with all sorts of recommendations and answers to my questions after a long journey! Very friendly bar personnel, service was great. Always checking on customers needs. It made my evening finally relaxing!

Stayed in February 2024

Only one very well hidden public car charger in the parking below the hotel.

Stayed in February 2024

The restaurant didn’t have a varied menu.

Good location.

Stayed in February 2024

There was too much noise from the outside. There was not an alignment regarding the payment of breakfast so I was asked to pay again, had to demonstrate already done payment.

The room was very nice, the breakfast was great

Stayed in February 2024

Room was quite clean. Staff was super friendly. Thanks to Yasin, everything went super smooth.

Stayed in February 2024

Good location Nice staff

Stayed in February 2024

parking expensive

restaurant and quality of rooms

Stayed in January 2024

A little loud as we heard the boise from the bar even with the doors closed.

Nice and modern room, very welcoming.

Stayed in January 2024

All of it, it was clean, spacious. Well finished.

Stayed in January 2024

The bed was really hard. The room was too expensive to not include breakfast in price.

Location and cleanliness

Stayed in April 2024

Dear Mr. Bloem, Thank you for your attention on this issue and your prompt replies. Regards Dear Mr. Biton and Mr. Roger, I'm writing to lodge a complaint about a distressing incident at the Leonardo Hotel Esslingen on February 17th, 2024. As President of the Vorarlberg Taekwondo Federation, I'm deeply concerned about the negligence shown by your staff regarding a significant safety issue with your elevators. On February 17th, our team checked in around 4:00 PM. Shortly after, four of us, including two young athletes, were trapped in an elevator that dropped twice and got stuck between floors. Despite alerting reception, we were shocked to learn that your staff was aware of the malfunction but failed to address it adequately, offering only drink coupons as consolation. Later that evening, three more young athletes were trapped in the same elevator, and the manager's response was negligent and unprofessional. She blamed us and physically restrained me during a confrontation, escalating the situation. Police were eventually called, but no immediate action was taken to rectify the elevator issue. Despite our immediate efforts to alert the staff, the response from your manager was shockingly negligent and unprofessional. Not only did she fail to acknowledge the seriousness of the situation, but she also attempted to shift blame onto us, the guests, for utilizing the faulty lift. Her refusal to take responsibility and her dismissive attitude towards our concerns only exacerbated an already tense situation. Her words, such as "It's your responsibility," "Nothing bad has happened," "What's the big deal," "Go to your rooms," and "Stand there," are unacceptable. Despite discussions with your staff, no written apology or action has been taken. We demand an official apology from management. Your urgent attention to this matter is crucial for your hotel's reputation and our team's safety.

Most of the staff were friendly and were concerned about our well-beings. Especially Mr. Fernando Gordijo, approached us later to offer any assistance. His willingness to understand our situation showed his professionalism and empathy. He took the initiative to obtain my email address and he offering a listening ear is much appreciated. He assured us that this matter would be brought forward to the management, and we would receive a reply pertaining to this matter.

Stayed in February 2024