Mertensgasse 2, Altstadt, 40213 Düsseldorf, Germany
#128 of 233 vacation rentals in Düsseldorf
Guests' ChoiceBased on 19 hotel reviews
7.8Cleanliness
8.4
Comfort
8.2
Location
9.0
Facilities
7.8
Staff
8.5
Value for money
7.7
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 19
Reviewed: March 23, 2024
George
United States of AmericaShower doors were broken and the utensils drawer.
Great location. Just what we needed for sleep after a long flight.
Stayed in March 2024
Reviewed: January 20, 2024
Esmarie
NetherlandsExtremely noisy
Stayed in December 2023
Reviewed: April 18, 2024
Kanyanat
ThailandVery tiny bathroom and malfunction of shower door, quite dirty
Staff response very fast
Stayed in April 2024
Reviewed: February 21, 2024
Yunus
GermanySmall room, no place to sit,
Very good location, but room facility was poor, basic, hostel base, location was a bit loud, needed ear plugs
Stayed in January 2024
Reviewed: November 26, 2023
Antoinette
It is extremely noise till 4 in the morning. Impossible to sleep. Rooms were incorrectly assigned - there were already people in our room when we arrived . Security is thus a bit of a concern
Cleanliness was great
Stayed in November 2023
Reviewed: September 15, 2023
Amine
MoroccoNear a nightclub and the voices are loud
Stayed in September 2023
Reviewed: September 15, 2023
Amine
MoroccoNear a nightclub and the voices are loud
Stayed in September 2023
Reviewed: February 28, 2023
Adrian
United KingdomNoise! Do not book this accommodation if you want a night’s sleep. It is situated above a club with noise going throughout most of the night.
It was clean & tidy.
Stayed in February 2023
Reviewed: November 17, 2022
Darine
Lebanoneverything it’s a horrible apartment ! it’s a spam third floor no curtains no heating no receptionist rude and unprofessional virtual receptionist
nothing! literally nothing
Stayed in November 2022
Reviewed: November 16, 2022
Darine
Lebanoneverything !
nothing !
Stayed in November 2022
Reviewed: June 27, 2022
Brian
Canadasmall bathroom. can’t use sink to do anything. sliding shower Doors came off tracks. they locked me at at 1 am because they didn’t accept credit card I used to take the reservation on booking.com. held me ransom till 2am and I had to go out to a bank machine at 2am and slide money under the reception door. noisy location.
location
Stayed in June 2022
Reviewed: June 22, 2022
Shahar
IsraelAmazing location
Stayed in June 2022
Reviewed: December 1, 2021
Thomas
United States of Americano heat, key cards didn’t work, no one to check us in, had to wait an hour for anyone to acknowledge us…still trying to get my money back
location
Stayed in November 2021
Reviewed: March 14, 2024
Safi
Saudi ArabiaThere are no comments available for this review
Stayed in February 2024
Reviewed: January 24, 2024
Valton
GermanyThere are no comments available for this review
Stayed in January 2024
Reviewed: October 30, 2023
Johan
GermanyThere are no comments available for this review
Stayed in October 2023
Reviewed: September 4, 2021
Austin
GermanyThere are no comments available for this review
Stayed in September 2021
Reviewed: July 4, 2022
Daniel
GermanyThere are no comments available for this review
Stayed in July 2022
Showing 1 - 19
Sint Nicolaasga, Netherlands
Caldas da Rainha, Portugal
Hausen, Germany
L'Estartit, Spain
Titulcia, Spain
Side, Turkey
Pančevo, Serbia
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content