The very friendly and helpful staff makes you feel right at home

Stayed in March 2024

Wifi was really slow and even down. If you are on a business trip this is a bit annoying

The location, staff and atmosphere.

Stayed in March 2024

Internet was not working.

Stayed in March 2024

1)System with the reception at the 7th floor. I lived at the 2nd floor, and every time you need from the street go up with elevator to the 7th floor, than go through reception, change the elevator, and then go down to the 2nd floor. Same thing other way around when you'd like to leave the room. 2)Shower cabin barely has any division with the other bathroom space (toilet and sink). No door for the shower cabin or curtain. In this case the water is spilled all around the bathroom floor and it is always wet. 3)Very bad noise cancellation between rooms. I woke up in the middle of the night and heard like someone was snoring as they were sleeping next to me in my bed. 4)There is a fridge, however, no cable with plug. They state that cable can be asked at reception but only in important cases as for medical stuff. They explain it as they care about nature, save the energy and so on. Seems a little bit hypocratic when to get to the second floor you need to get up to the 7th floor and get back to 2nd. Why do you need fridge without plug anyways? Just completely remove it from rooms and bring it by request, in this case you do not need hundreds of fridges (one for ech room) but only 5-10. You say about nature care but keep buying and storing hundreds of fridges with no reason since they are not in work.

1)Nice price, 75 Euros for the night 2)Good location, in the lively neighbourhood near with streetss with shops and shopping centers, some entertainment activities 3)Nearby with the public transport lines, easy to access different points of city. 4)Clean

Stayed in February 2024

Nothing

Location, very clean, friendly staff and lovely food

Stayed in February 2024

I think it could be helpful if there was a kettle provided in the room for making hot beverages.

Location was excellent within close proximity of a U-Bahn (Wilmersdorfer-Straße) and an S-Bahn (Charlottenburg). It is within walking distance to Charlottenburg Palace. There are many eating places nearby for meals. I would also like to commend the female receptionist who works the night shift (unfortunately forgot to ask for her name) who was helpful in giving me recommendations on where to eat and visit.

Stayed in February 2024

- The breakfast price: 17 € per person is quite high in Berlin, it was not value for money - In the room no flip flops were provided - The hairdryer was weak - The soaps were not recharged everyday

The room was spacious and clean The bed was supercomfortable The heater worked very well and the room was warm There are several tram/metro/bus options all around

Stayed in February 2024

One person of staff very annoying. We arrived at the middle of the night and she left us waiting untill she finished her bureaucratic work for 15 minutes until we finaly cheked in.

Very good location near metro and bus station. Comfortable hotel. Nice staff with one exception.

Stayed in December 2023

bathroom

Stayed in December 2023

Nothing very good experience

Everything was good and staff very friendly and helpful

Stayed in December 2023

Fx

Location was great near transport and very nice area. The staff were friendly and helpful and very good value for the money I will definitely stay there again

Stayed in December 2023

The stove in the kitchen was out of order and there was no one in the staff even able to come and check it once. We were only offered a 2nd room but there was no third bed in that room and therefore we couldn't take it.

Good location, very close to U and Sbahn stations.

Stayed in October 2023

Nothing ... everything went well.

Staff were extremely helpful. good access to restaurants and U and S Bahn trains.

Stayed in October 2023

The room was small and felt stuff

Good location and pleasant stuff

Stayed in October 2023

the location was nice , was neatly prepared, nice stuff ,

the cleanliness

Stayed in October 2023

The elevator was broken the whole time we were there. Had to take stairs up to the first floor. The electrical sockets could be in a more convenient place, it was tricky to plug devices. The kettle was hidden away. When we brought it out there were no coffee cups and the cord was too short so we had to put it on the floor. Sockets are needed desk height throughout.

Great location. Friendly staff. Clean comfortable rooms.

Stayed in October 2023

The elevator didn't work, you had to wait for someone to open the front door

Location was amazing, the staff really nice, the room was nice and clean

Stayed in September 2023

Somehow noisy

very clean, gentle staff

Stayed in September 2023

No air conditioning in the room. Beds were a little uncomfortable

Location

Stayed in September 2023

It is noisy with traffic when windows open No air con so it's either noisy or warm Doesn't feel particularly safe having reception on the 7th floor with no buzzer etc on front door / lift

Location is great. Near u and s bahn Shops Restaurants all in walking distance Room relatively large

Stayed in August 2023

No air conditioning

Great location great staff

Stayed in August 2023

The shower doesn’t work so well, and the water is blocked badly

The location is perfect, very close to most of the public transport stations

Stayed in August 2023

Would be good to install AC

The hotel staff was very friendly and always happy to help! The room was good! Comfy bed, fresh linens and blankets. Good value for the price!

Stayed in August 2023

well located

Stayed in August 2023