No view.

Location. Bright lighting in the bathroom. Breakfast included in the price. Friendly staff

Stayed in April 2024

The buding is old and so are the windows. Noise isolation is pretty bad. There was a protest/party type of event going on at the Markplatz on Friday evening and it was quite noisy. The room was very hot (even in late Winter) and the blankets were so heavy, I just had to sleep with the windows half open and try to sleep with the noise. I asked for a softer blanket on the second day and they provided me with one. There is no air conditioning here, so be aware if you are traveling in Summer. The shower box had hairs upon my arrival and it clearly had not be cleaned well. They have a warning paper saying they do not clean the rooms every day and I wish I had known about that before the booking. They did clean my room on the second day though, so it was not a problem. There was scaffolding over the façade when I was there, but I understand this is not the hotel's fault and renovations are necessary. Overall, this is a good 3 star hotel for German standards, given the small town/old building context.

The staff is super friendly, the location is amazing, the breakfast was very good, the room is spatious. There is an elevator and a mini fridge, which is not usual for Germany. They gift you a small water bottle daily, which is nice.. There is a small market right next door. The hotel also has a restaurant.

Stayed in March 2024

The floor is tilting a little bit.

It has an amazing location and it is just located beside the main square. open the window, you can enjoy the view of the whole beautiful square especially in the morning and evening.

Stayed in January 2024

Off kilter floors at a diagonal.

Love the old style.

Stayed in December 2023

Excellent central location, for castle, town and Christmas markets.

Stayed in December 2023

A Family owned hotel with no lobby and the front desk is in the café which had great food and staff. Rooms were cleaned every 2 days. It met our needs, close to the Christmas Markets, shops, tram to Castle and river. Breakfast buffet was very nice.

Stayed in December 2023

Parking is a little bit of a treck with luggage. Be sure to drop off luggage at the door before you park, if possible. Was not possible for us due to Christmas market restrictions on cars in that area at that time of day. We WERE able to when departing, however.

Location is outstanding. WiFi is reliable. Staff was so kind & great English speakers. Included perks were a sweet surprise & delight. Elevator to the upper floors.

Stayed in December 2023

Our rooms were on the top floor and although we were aware that the elevator ordinarily stopped at the floor below, during our visit the elevator was not working at all. The stairs presented quite a climb!

The rooms I booked were spacious and had excellent views of both the castle and town. The buffet breakfast was first class and dinner in the restaurant was a pleasure.

Stayed in November 2023

Super position in the centre.

Stayed in October 2023

The bed was faaar to soft for me. I had difficulties sleeping in it.

Lovely location and lovely suite. Everything there one could need.

Stayed in November 2023

The mattress was terribly soft!

Nice breakfast and super size rooms. Amazing location.

Stayed in November 2023

Even though our room was a good size we felt there needed to be more storage,ie drawers for clothing. There was only a double wardrobe with a shelf on top and not even a luggage rack to place case or bag. Lighting in room could have been better, quite dull and difficult to see things a times at night

Location, staff and food were excellent.Dining room combined with top notch traditional German fare with setting made for excellent dining, Ps. Breakfast food selection was varied and good quality and the bed was so comfortable and the shower was hot and powerfull

Stayed in November 2023

The reception is at the bar in the restaurant and that felt a bit messy and unprofessional somehow. Luggage storage was at the wall in the restaurant, which also seemed a bit strange. The lady checking us in was very friendly though. Other staff so so.

The location was wonderful, in the middle of the old town. Nice breakfast. Spacious room, that felt very cosy.

Stayed in October 2023

Not possible to have a better location if traveling for pleasure. Our room overlooked the marktplatz, photos attached. Large comfortable room. Bathroom was large by German standards. Breakfast was standard German, croissants were very good.

Stayed in October 2023

The shower was very small. The floor slanted at a weird angle. The oscillating floor fan was wobbly .

The location is great. Close to the trolley to take you to Heidelberg Castle. You can easily walk to the famous Karl Theodor Bridge, commonly known as the Old Heildelberg Bridge . The center which was right outside the door of the hotel was charming , and had a lot of choices in foods. There were nice shops to get plenty of nice souvenirs. The breakfast had plenty of options. The area that breakfast was served was decorated beautifully. It is what you think of when you think of a small German restaurant.

Stayed in October 2023

A little noisy and bedroom floor slopes but it is an old building.

Location, beds and pillows, meals and staff.

Stayed in October 2023

Location was perfect and staff very friendly.

Stayed in September 2023

Shower room was tiny especially for 3 people sharing

Staff were really friendly and helpful. Location excellent. Breakfast very good. Evening meal excellent sitting outside.

Stayed in September 2023

High price

Breakfast, Personal

Stayed in September 2023

Our room was acceptable, except for the fact that it was on the fourth floor and the lift only went up to the third floor. Moving in and out with our luggage was a bit of a constrain.

This place is situated in the heart of the old town with easy access to the main attractions. The breakfast was good with a reasonable variety.

Stayed in September 2023

Great location right on the main market square. Our host was extremely helpful with information and advice. Most comfortable bed we have experienced on our trip.

Stayed in September 2023

Room would have benefitted from having a fridge, but the bar staff were happy to provide ice to chill any drinks we were taking out for the day. Bathroom small but functional - not a great deal of space. Parking near by but quite pricey although hotel provide a discount if you can find a space in their designated public carpark.

Location was perfect and the room was bright and airy as it had dual aspect and looked over the main square. Hotel had its own bar and restaurant. Breakfast very good - great selection and no need to get up at the crack of dawn. Loved the friendly and welcoming mints on the bed 😁

Stayed in July 2023

No mini bar

Excellent Location - Breakfast very good selection.

Stayed in August 2023

Very friendly staff, good central location and parking nearby Great breakfast

Stayed in July 2023