Uferstrasse 20-23, 78343 Gaienhofen, Germany
#14 of 25 hotels in Gaienhofen
Guests' ChoiceBased on 17 hotel reviews
7.9Cleanliness
8.5
Comfort
8.1
Location
9.3
Facilities
7.7
Staff
8.7
Value for money
7.7
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 17
Reviewed: March 27, 2023
Hammybcn
GermanyThere is a lack of quality and professionalism on the personnel. We were enjoying 2 hours of a 150 euro private room spa and 15 minutes before ending, 2 staff people knocks on the door and enter after that, saying there was an alarm of electricity... is that your way to say your time is ending? We were naked... anyway. Also worth (or not worth) to mention that staff does not speak English, and also the German level is medium, probably all immigrants. Parking space for private car is also difficult, and not well organized or explained.
The hotel, the concept, the location... all is perfect. Nice breakfast, nice menu for dinner. But the lack of professionalism from the staff, takes all this down.
Stayed in March 2023
Reviewed: September 22, 2022
Kejal
SwitzerlandNo hot options for Vegetarians for Breakfast like no toast or baked beans etc. The pool was allowed for families between 10am-2pm which was not conveyed before.
The location was just fantastic!! Just over the lake and also the facilities: sauna and swimming pool were very good 👍. Children play area also very good. We had free drinking water provided daily both still and sparkling.
Stayed in September 2022
Reviewed: August 8, 2022
Robert
SwitzerlandThe musty smell of the closet in our room (#404). The towels in the closet were all unusable because of the smell. The carpets in some areas of the hotel, especially in the older buildings (e.g. #4) and the carpet on the way to the spa area on the 1st floor of the main building all smell musty (mildew and mold). Hope they can fix that for future travellers...
We liked the wellness area, the lawn on the lake, the indoor swimming pool, and the nice breakfast. Complimentary snack and tea at the pool bar were a nice plus. We also liked the bicycle parking garage and the connection bridge within the property. The reception was friendly and tried to be helpful with the smell issue in the room; she sent us a spray can of room air refresher. The property was booked out so they could not offer us another room.
Stayed in August 2022
Reviewed: June 5, 2022
Umut
Switzerlandn/a
location, facilities, breakfast, staff
Stayed in June 2022
Reviewed: May 25, 2021
Andrei
GermanyFirst weekend after lockdown however shower gel empty an cosmetic tissues empty (only 2 left in the box)
Location is amazing spa area looks also very nice
Stayed in May 2021
Reviewed: April 16, 2022
Bamberg
GermanyThis is not a hotel for young families! The pool hours are very limited when families are allowed to use it. They placed us in a room in the far back building far away from the front and we did not get wifi signal. When we asked to move closer to the front where the WiFi connection is they said we could not move. The general crowd at this hotel are retirement aged adults and we felt we had to be very quite most of the time. There is not much to do with children here. We shortened our stay from 3 to 2 nights but still had to pay for 3 nights.
Very nice view of the lake and nice pool.
Stayed in April 2022
Reviewed: October 23, 2021
Miriam
GermanyBreakfast was a great buffet, dinner was excellent, the pool was wonderful and the location is fantastic, right by the lake, with walks available bby the lake.
Stayed in October 2021
Reviewed: October 12, 2021
Pierre
FranceTout satisgâtions optimale
Stayed in October 2021
Reviewed: July 24, 2021
Suzan
CanadaPerhaps the room was a bit dated and could have had some floor carpeting.
This is a resort with true inspiring character in timber framed houses of a sophisticated high standard. The breakfast buffet was exceptionally good. The staff were exceptionally friendly and responsive at all times. despite all the corona restrictions. The view onto the lake was a gem, as was the tranquility at this location. Clearly this is a resort with the wellness concept at heart. It provides access to all major sights around the Bodensee and interlinks with Switzerland. Despite the corona restrictions, I profoundly enjoyed my short visit and would return anytime again.
Stayed in July 2021
Reviewed: September 25, 2023
Julie
GermanyThere are no comments available for this review
Stayed in September 2023
Reviewed: July 5, 2023
Cosmin
GermanyThere are no comments available for this review
Stayed in July 2023
Reviewed: May 9, 2023
Andreas
GermanyThere are no comments available for this review
Stayed in March 2023
Reviewed: March 1, 2024
Nihad
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: August 2, 2023
Archil
GeorgiaThere are no comments available for this review
Stayed in July 2023
Reviewed: August 27, 2022
Kadrie
LuxembourgThere are no comments available for this review
Stayed in August 2022
Reviewed: June 10, 2022
Haliun
GermanyThere are no comments available for this review
Stayed in March 2022
Showing 1 - 17
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