Spacious, convenient and quiet room close to the train station with wonderful staff

Stayed in April 2024

- Shameful high price for the car parking space, I had to park 1km away to avoid 17Euro/day (two nights = 3 days). - Some stupid people smoke in their rooms - made two times fire alarm and caused evacuations, long waits (outside) for the clearance without a compensation. - room water bottles + tea bags only one time for whole stay, as if they would last for ever - how come didn’t check refill every day?

Liked the cooperative staff, clean hotel with good breakfast.

Stayed in May 2024

The only issue i had was the pillows, really flat and uncomfortable.

Close to airport and train to Berlin

Stayed in April 2024

I did not like that they did not include breakfast in the price. This was a whooping 22 EUR more.

Very clean, very close to the airport and easy to get to.

Stayed in March 2024

The hotel has the same name as a different hotel at terminals 1 & 2. When booking I should have been told it was near terminal 5 and not the one near terminal 1&2.It was a €21 taxi ride or two stops on the S-Bahn for €1.90 to get between each hotel.

Good menu for evening meal in room with outside terrace area.

Stayed in April 2024

As it is near a main road and airport, it was noisy at times, but to be expected I suppose

Very convenient and well priced for Berlin airport, also very convenient for transport to Berlin. Room was comfortable, staff were friendly, restaurant food was good, breakfast had a good spread.

Stayed in February 2024

No shuttle to the airport. I needed to pay for taxi

Good service, good room

Stayed in April 2024

Location, staff, accommodation

Stayed in April 2024

Close to the airport :)

Stayed in April 2024

You need to walk to it from the train station for good 7-10 minutes, the area is absolutely empty around it, there are no proper directions signs so you need to find a proper exit and route by trial and error

Very close to the airport, two train stops away - takes 15-20 minutes to get to the airport terminal

Stayed in April 2024

Reception personell seemed overworked. The walking paths out of the reception are very unpractical (you have to surround the trees instead of being able to walk out right in front of the door and then go to the right. If you have to go 10 times to the station and you have reduced mobility it gets quite annoying.

Check-in kiosks were very useful Personnel at the breakfast buffet was very friendly Cleaning personnel were very helpful and friendly

Stayed in April 2024

The shower wash had not been replaced. Breakfast was expensive

Convenient location for rail connections to City and airport. Comfortable room Nice staff Luggage storage after checkout to allow City visit

Stayed in April 2024

Nothing really negative to say about the hotel.

Nice cheap hotel close to the airport. Perfect if you are flying out really early or arriving late at night and don't want to travel to your destination directly after that. The hotel itself was nice and has big enough private parking lot. It was a bit on the expensive side, but at least there is one and it also fenced with a controlled entrance so you can leave your bags in the car and not worry about them getting stolen. The rooms themselves are big enough for a comfortable stay. Nothing special, but nothing was missing either. Everything was clean and kept up. While the hotel is at a big intersection, it is well isolated and there was no noise coming from the street at night.

Stayed in January 2024

No negative experience. It has all that I needed

Good location, useful to stay overnight if you have an early morning plane . There is a cattle and teas/instant coffee inside the room. Also food and drinks are available at the restaurant but I didn’t try them. The room with a street view is well isolated

Stayed in March 2024

Not spplicable

Good breakfast. I wish they could add omelets to the menu, if possible. Location was OK too. I was not aware that there were 2 intercity hotels. On arrival I went to the one at the airport (near Terminal 1). I was guided to the correct one in Schõnefeld (near Terminal 5).

Stayed in March 2024

Comfy, nice staff , great breakfast.

Stayed in March 2024

Neat clean

Room is good

Stayed in March 2024

20€ extra fee for the wellness/fitness facilities is quite expensive for an already quite expensive hotel.

Staff was able to provide a room with a connecting door and an extra bed for our smallest child, even though we seemed to have misbooked. Airport was not loud at all, so we could sleep just fine.

Stayed in March 2024

- struggled to figure out the AC/ventilation system - the bed did not suit me - walking to the bus stop/S-Bahn at night

I booked the hotel for its good connection to the airport (direct night bus, 2 stops S-Bahn). It is ok safe to walk to the bus stop at night (3AM), but you should feel confident to do so. All is quite empty, some lone other people waiting for the bus as well. I decided not to use the S-Bahn (empty, bare and dark tunnel to reach the train tracks; not recommended at night times). The hotel was located within 5min walking distance of the bus stop/S-Bahn. The room was clean and functional. There was a fridge and a cattle and mugs. I had trouble sleeping as the room was super warm, and I could not figure out the ventilation system. The bed was good but did not suit my back unfortunately. The bathroom was clean with a shower and WC. Next time, I will book the Intercity hotel at the airport to avoid travelling with the night bus/S-Bahn.

Stayed in March 2024

Parking

Stayed in March 2024

Fitness center should have been free

The service from the staff was very good.

Stayed in February 2024

Cashless policy

The hospitality and the clean Environment

Stayed in February 2024

The room was according booking and clean. But, however, it was very warm inside the room when entering it for the first time. There was no change to cool down the room, but by slightly opening the window next to the bussy street. The room I got was very loudly beacause of a ventilation inside the building and no chance to adjust something. Recomendation: Ask for middle rooms and not rooms at the building edge.

Close to airport and public transport. Breakfast was ok and worth the costs.

Stayed in February 2024

The location was a fair distance from Berlin centre ,however was easy to access by Tram

Beautiful room ,very quiet, friendly reception staff and very friendly and helpful.,good menu in bar and food was delicious. Would highly recommend

Stayed in February 2024