Staff at check-in was very plain and not so welcoming. Desk in the room is a bit small though sufficient for a laptop. I lacked the room temperature control, though it wasn't that warm or cold in the room.

This hotel is literally located on top of the train station. But you have no idea during the night that you are that close. It not only allows for easy connection, but also fro a good parking garage as well as for an easy grab for breakfast. Rooms are sufficiently spacious as is the bath room. Nothing really out-of-class but a good hotel for a night sleep. Free umbrella was stocked in the wardrobe, which I definitely was in need of during my stay.

Stayed in April 2024

Platform side of hotel has lots of train station noise.

This is the best positioned hotel for a weekend stay in Hamburg.

Stayed in February 2024

Nothing, I met my expectation so I am happy.

Friendly staffs, clean and good location.

Stayed in February 2024

My room was very close to the elevators.The operating noise was audible and prevented a restful sleep.

The location at Altona train station.

Stayed in January 2024

Everything was ok for me for the category I booked

The shower area is sufficiently large and comfortable to use. The shower/washing/toilet area was clean and of sufficient size. Drinks were included in the category I booked

Stayed in January 2024

Room was a slightly small for two travelers and luggage.

Great location. Right next to the train station. A metro card for the city is also provided free of charge.

Stayed in December 2023

The room was a bit spartan. This is ok for a couple of days but I would not recommend it for a longer stay. It was a bit expensive for what it is, although Hamburg is overall quite a pricey place.

An efficient business hotel literally right next to the train station (which you can see from the lobby and I could from my room as well). On the 5th floor the train noise was quite moderate and did not disturb my sleep. I was also provided with free refreshments in the refridgerator. Staff were friendly and helpful. It's a very good location if traveling to and from the Altona Hamburg station.

Stayed in December 2023

So much more expensive on weekend! Small business bonus offer ended mysteriously on Thursday, maybe it was limited to 3 days? In any case not critical, just surprising.

Pleasant hotel, actually quiet despite being in the train station, runs very smoothly, very good and practical location, I'd come again next time in Hamburg.

Stayed in December 2023

The room was a bit small. You can easily hear the train station actions as the hotel is above it directly but when closing the window it’s ok.

The hotel is perfectly situated in Altona, a center area in Hamburg, with many facilities around it and perfect access to all city transportation. Rooms are clean and modern styled and relatively comfortable. Staff were very friendly and helpful

Stayed in October 2023

Sadly, bar open hours are limited (closing at 4pm!)

Stayed in November 2023

air conditioning did not work, the room was hot and it was impossible to sleep with the window open because of the noise from the train station

Stayed in September 2023

It would have been nice to have a water kettle in the room, especially when it is cold. The staff were very friendly and gave us hot water in our travel mugs whenever we asked.

Breakfast was good and generous. Kids were not billed for breakfast. Location is perfect for public transport and just a few stops by S-bahn to the harbour and town center. The area close to the hotel offers many food and shopping options.

Stayed in October 2023

nothing

The location is great, and the breakfast was also great. Will stay there again.

Stayed in October 2023

No drink making facilities in the room. Sadly, all too common on the continent!!

Good location. Good choice and quality breakfast. Comfortable room and quiet despite being in the railway station.

Stayed in October 2023

Two single beds which crowded the room to much and I hurt my toe when during the night accidentally hitting the packing in small chair on the side.

Excellent location

Stayed in September 2023

Room size

Location

Stayed in September 2023

Having a room overlooking platform 12, I was expecting to hear train announcements all night, which was not the case. But the station still has many other loud noises. With a closed window it should be ok. For me the bed was too hard, but for my room mate it was fine.

Directly at the train station, which is handy for arrival, departure and getting around on public transport. Having a room overlooking platform 12, I was expecting to hear train announcements all night, which was not the case. Staff was friendly

Stayed in September 2023

The location was perfect and my room quite comfortable.

Stayed in September 2023

No evening bar

location and privacy

Stayed in July 2023

Lage Early Check in

Stayed in August 2023

Location was very practical. Close to shops and restaurants and all facilities. Hotel was very clean, queit and peaceful even though it was located so close to train station.. They had fairly good selection in breakfast.

Stayed in August 2023

This might not be your hotel if you are on a longer vacation as the service and equipment is rather basic - but for 2 nights to see the city it's totally sufficient and wonderfully located.

Location is just brilliant when you're travelling by ICE: Just go to Altona instead of Hbf and you're there already. The Elbe and several areas with great bars / restaurants are nearby and even Schanzenviertel and St. Pauli are within walking distance (at least if you're European ;).

Stayed in July 2023

One thing they can consider to change; the pillows. They were very soft and were thick enough.

Perfect location and easy access to everywhere. Very clean and comfortable room.

Stayed in August 2023

* small but comfortable and quiet room * adjacent to Hamburg-Altona train station and 15 minutes into the city. * secure and cheap car park 100m away

Stayed in July 2023