Neckarstraße 7-13, Bahnhofsviertel, 60329 Frankfurt, Germany
#15 of 240 hotels in Frankfurt
Guests' ChoiceBased on 869 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.8
Facilities
8.9
Staff
8.8
Value for money
8.3
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Steve
United States of AmericaClean and well staffed
Stayed in May 2024
Reviewed: April 29, 2024
Martijn
NetherlandsThe streets in the hauptbahnhof area are famous for its junkies and prostitutes... Not the best place to walk around at night.
Fine hotel, good atmosphere with spacious rooms and a perfect breakfast.
Stayed in April 2024
Reviewed: April 28, 2024
Amy
United States of AmericaEverything was great!
Room was lovely and quiet. Staff pleasant and helpful.
Stayed in April 2024
Reviewed: March 27, 2024
Thomas
AustriaVery friendly and competent staff, rooms with high quality amenities (kettle and coffee maker, spacious room), breakfast very fine!
Stayed in January 2024
Reviewed: March 16, 2024
Jelena
MontenegroExcellent service and staff. Great breakfast and above all very clean hotel. When I book the next trip to Frankfurt, I will definitely stay in Lume.
Stayed in March 2024
Reviewed: February 29, 2024
Greta
United KingdomIt was a very lovely and caring stay. The staff want the guest to be happy.
Stayed in February 2024
Reviewed: February 26, 2024
Markus
AustriaNo parking spaces
Nice hotel, good location, nice amenities.
Stayed in February 2024
Reviewed: February 23, 2024
John
United States of AmericaNeeded more pillows
Staff super friendly, hôtel quiet, gréât location
Stayed in February 2024
Reviewed: February 20, 2024
Keiko
Hong Kongthe location is not ideal.
Stayed in February 2024
Reviewed: February 19, 2024
Albert
ItalyI wasn't told how to properly get back in after hours at night, but now I know to push the button, which isn't a button but a rectangle, but they stay excellent.
The breakfast was great, Renaly was a great help and a friendly face and assisted very well with all my needs at breakfast. Thanks for the outstanding customer service!!
Stayed in February 2024
Reviewed: February 11, 2024
Mark
United States of AmericaNothing to dislike
Everything.cleanliness, Location, Amazing staff, comfortable beds. Great breakfast.
Stayed in February 2024
Reviewed: February 8, 2024
Greta
United KingdomLovely place
Stayed in February 2024
Reviewed: February 5, 2024
Milica
SerbiaRoom size, no elevator at the entrance
Breakfast, lobby
Stayed in February 2024
Reviewed: February 2, 2024
Charlie
United Kingdomall good
the location is excellent; the restaurant VERY good; the staff, outstanding.
Stayed in February 2024
Reviewed: January 24, 2024
Marina
SpainIt was absolutely nice stay ! All my best recommendations :) Good location (very close to underground and the main station) cute and comfortable room with everything you may need ! There is a restaurant with nice cuisine, however, its better to book a table in advance. Thanks to manager, Sawan, who was really very polite and helpful. I do recommend this hotel. Moreover it's even in Michelin list :)
Stayed in January 2024
Reviewed: January 24, 2024
Yulia
NetherlandsThe ventilation (room 403) was very noisy even if you turn it off. Luckily got another room next day where I could sleep better. The rooms do not really have a decent wardrobe. If you hang your coat, you have zero space left for your clothes. Especially, if 2 people are staying in the room, gets very tight
You see a lot of attention to details which indeed makes it a boutique hotel. Very spacious bathroom with a floor heating
Stayed in January 2024
Reviewed: January 17, 2024
Mark
United States of AmericaFantastic location Staff fantastic
Stayed in January 2024
Reviewed: January 14, 2024
Giulia
SwitzerlandSuper cool style
Stayed in January 2024
Reviewed: January 8, 2024
Anastasia
RussiaNice hotel, great service, several bars near the hotel)
Stayed in October 2023
Reviewed: January 3, 2024
David
United KingdomIt’s a bit of a trek from the old town and shopping. But don’t let that put you offf
Very well presented hotel and great room.
Stayed in December 2023
Reviewed: December 28, 2023
John
United States of AmericaGreat location, very helpful concierge
Stayed in December 2023
Reviewed: December 28, 2023
Birgitte
United KingdomThere was a horrible smell in our room when we arrived but it seemed to disappear later.
The room was really pretty. It had all the luxuries you would like such as iron, hairdryer, toiletries and even dressing gown and slippers.
Stayed in December 2023
Reviewed: December 15, 2023
Paul
IrelandThe shower leaked on to the bathroom floor but that an easy fix with a new door seal.
We visited Frankfurt to see the Christmas markets. The hotel is in a fantastic location for shopping, sightseeing, near the river for long walks. Just perfect. The hotel was spotlessly clean, the room was finished to a real high quality, it was modern but cozy. The spa area was a nice way to relax after a day of shopping or sightseeing. Breakfast, one word delicious The staff were so friendly and helpful. So kind to us and other customers at breakfast. We’ll be back
Stayed in December 2023
Reviewed: December 12, 2023
Simon
United KingdomPossibly the area. I was travelling with my son but on my own might have felt a bit unsafe. Parallel road red light district and a lot of visible drug use and drunkenness.
Beautifully refurbished. Excellent shower!
Stayed in December 2023
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