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  5. Reviews of Pension Alpha - Frankfurt City Central Station

Reviews of Pension Alpha - Frankfurt City Central Station This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Karlsruher Str. 7, Gutleutviertel, 60329 Frankfurt, Germany

#17 of 20 B&Bs and inns in Frankfurt

Guests' Choice

Review Score

Based on 619 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.5

  • Location

    7.5

  • Facilities

    5.4

  • Staff

    6.8

  • Value for money

    6.4

  • Free WiFi

    6.7

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Showing 1 - 25

  • Reviewed: April 30, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was not in a good, safe area. It was noisy with sirens and people drinking in the streets.

    Close to the railway station to enable us to get around to see the sights.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in shower. Corridor is dark. Floor is not clean. Cupboard door needs repair.

    None

    Stayed in April 2024

  • Reviewed: April 6, 2024

    5.0
    Great value/ don't expect too much
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    When my partner connected his phone to a sucker for charging it literally explored and the electricity of the bathroom and small lights of the room was gone. That is quite dangerous, especially because the installation of a lamp next to the bed had open cables and it didn't seem safe at all. But nothing "too bad" happened. I guess it is more of an anecdote.

    It's hard to rate a place like this since it is so cheap that it is hard to expect much. We paid 35€ for two people, in a private room ... We just came back from holidays where we spent so much that we just wanted a cheap place close to the main station to sleep for one night. And for this it was perfect... Our room was clean but it did smell a bit like cigarettes, especially the bathroom. The beds were comfy. You have to pay 2€ per person in cash for the city tax, we didn't have cash but they sell drinks and have a big variety so we bought some beer. From 10€ on you can pay with card (may this info is helpful)

    Stayed in April 2024

  • Reviewed: April 4, 2024

    5.0
    Good only if want to stay one night near central station
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very old property

    Location

    Stayed in March 2024

  • Reviewed: December 30, 2023

    6.0
    Fair price, good location, terrible smell
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    So, the place is good, amazing location and fair price, There was some extra tourism fee, that the person on the balcony only give you the key if you pay this extra fee. The bedroom is good and simple, just the strong smell of cigar is terrible. But if needed for the price and location I would consider renting again.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    5.0
    It was okay for that price, but it would be better to fix the service
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was charged for using the wireless internet, even though it was included in the price of the stay. At the same time, it was not possible to connect to your WiFi network, because I was given the wrong password.

    It was clean.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fact that I had to wait to know where I will sleep.

    I liked more the fact that they were over booked and changed me to a hotel much better than the one I booked.

    Stayed in October 2023

  • Reviewed: November 16, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Few steps away from the central station

    Stayed in November 2023

  • Reviewed: November 9, 2023

    6.0
    It was not horrible but there's definitely a lot to improve.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was loud at night and the chairs were broken and some holes on the door. Everything was pretty old.

    It was close to metro and the train station. There were maps available at the reception, that was pretty nice.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    For parking you need to pay an additional €20/car. Cleanliness must be improved, moldy bathroom.

    Location was close by the marathon start and finish.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    6.0
    Clean room, adequate as expected, except the hall light. Neighborhood a bit sketchy, but OK.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Hallway light did not work. Dark at night. Old physical keys.

    Price compared to other hotels in Frankfort at this time.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    WiFi was not working. There are extra 2 euro Tourist fee that I had to pay. I did not expect that.

    Price was good

    Stayed in October 2023

  • Reviewed: September 19, 2023

    6.0
    It was worth the money, nice rooms, but unclean enviroment.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    There was rubbish and stinky stains in the hallways and the escalator.

    It was clean and relatively comfy. It was good facilities. You could arrive at all times.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Neibours disturbance

    Stayed in August 2023

  • Reviewed: August 7, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stain in the linen bed. Overall I would say it is not bad.

    Very friendly night manager and very helpful.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception could try to be friendlier. It depends on who does your checkin.

    location is a couple of blocks from the bus station

    Stayed in June 2023

  • Reviewed: July 26, 2023

    4.0
    Loud and no outlets.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too loud between rooms and floors. Cigarette smoke came in through the bathroom and the whole room smelled a lot(!). Only one outlet in the whole room, and no outlet close to the bed!! Would not stay here again.

    Location

    Stayed in July 2023

  • Reviewed: July 15, 2023

    6.0
    Pleasant
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There weren't socket beside the beds and no fan

    Location is near to the train station

    Stayed in July 2023

  • Reviewed: July 12, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The window cover covered only half of the window. So people from the other side of the street could always look into 1/2 of the room.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    4.0
    Looks nothing like the pictures.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The floor was still wet from being mopped. I had called at 14:00 to let them know I would be an hour late. I still had to wait TWO HOURS for my room to be cleaned. They also do not accept card payments which is quite inconvenient. In addition, there was some mold or stains in the bathroom and the ventilation was not the best. The fridge was also right in front of the closet which was terrible and the desk and chair were dirty.

    I loved the staff they were extremely friendly and helpful. They made sure that everything was going as well as it can and communicated really well, which is a plus. I liked the light in my room it was good for my vlog.

    Stayed in June 2023

  • Reviewed: June 16, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Congested and dirty

    I can smoke in room

    Stayed in June 2023

  • Reviewed: June 8, 2023

    5.0
    Avoid this place
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    They will charge you 20 EUR for parking.

    Nothing.

    Stayed in June 2023

  • Reviewed: May 28, 2023

    5.0
    Improve on customer service, ambiance & cigarette smell
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The reception seat needs to be changed. Very old The rooms were not very clean, smelling cigarettes all around 😕 in the reception and the rooms, broken window, broken toilet seat, so i went to inquire a few things the day before my arrival on the 19th the receptionist whom I saw the day before my arrival was very very rude. He even shouted at me. I felt really bad. And all I did was just to inquire but so sad how he treated me . They need to really change or work on how they treat guests

    Mirrors on the corridor.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    6.0
    it is a value for money, but the neighbourhood is also shady
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    cleanliness was not up to the mark.

    location, comfort were good

    Stayed in May 2023

Showing 1 - 25

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