The person on the desk when we arrived could have been more friendly.

Werner was extremely helpful and friendly, and added to our trip. The food was very good.

Stayed in September 2023

There was only 1 bottle of water and 1 plastic cup for 2 people. Some tea/coffee facilities would be nice!

Great location and very clean. Good breakfast and lovely staff

Stayed in September 2023

Our room was modern with AC and a good shower. Breakfast was great, but our dinner in the courtyard restaurant was outstanding! Looking up at the ancient wall was great ambience, our waiter was excellent, and the white wine was superb. Rhens is tiny but very charming!

Stayed in September 2023

Can't think of anything!

We liked that it was a short walk to the historic half-timbered houses and some quaint bars. The location was quiet, there was a good breakfast, and the staff were friendly.

Stayed in August 2023

No nearby car park so had to park several minutes walk away.

All Hotel staff friendly and helpful, Food very good.

Stayed in June 2023

Parking is a bit difficult, but due to such a great location within the old town walls it’s not surprising, shower in our room (10), was great apart from the water didn’t drain so we nearly flooded the bathroom.

friendly and helpful staff, made us feel very welcome..

Stayed in June 2023

Good for our one night stay. Adequate breakfast.

Stayed in May 2023

restaurant closed Wednesdays and Sundays. booked a table for a Wednesday arrival and not told the restaurant was classed till we got there!

breakfast

Stayed in January 2023

Business owners were very friendly and helpfull, parking space right next to our rooms, nice clean rooms.

Stayed in November 2022

The restaurant was exceptional, the chef came personally to our table (four of us including brother and sister-in-law) and explained the menu to us in English, knowing we would struggle with the German. The food was VERY good, portion size was great and service very prompt.

Stayed in October 2022

The bathroom was directly connected to our bedroom, which is usual and fine. However, the door inbetween was quite cheap and not suited. I don't like it if you experince what's happening in the bathroom while you are not actually in the bathroom. The breakfast food options could have been a bit more diverse.

The location is great. The hotel is cute. It has a charming old style. Though, the bathroom and facilities in general are new and clean. It's a nice mix between old and new.

Stayed in July 2022

The room was without AC, and we had very hot weather. Also could be nice to have a kettle machine and a fridge in the room, especially during summer. The restaurant was full of flies, in the morning when having breakfast, flies all over and also in the night. Too many, and this is not ok. The staff doesn't speak English, only very few words, and the menu for the restaurant was only in German. The parking is in the front of the building, on a hill.

The room was very cosy and nice decorated, modern. We booked superior double room. The bed was very comfortable. Overall the room was very good. Rhens is very nice small village. The location is perfect for exploring Rhein valley.

Stayed in August 2022

Great check in. Friendly and helpful staff.

Stayed in July 2022

breakfast buffet: a selection of usual things, but nothing special. (but a comfy restaurant room, nice atmosphere, gemütlich, friendly)

What I liked the most: a single room is real single room (not as so often just another double bed). Felt very cosy. Was super silent. Proper desk, good light, good WiFi. Very friendly staff.

Stayed in June 2022

Our room's disappointing view was the back of the hotel, the pillows could be half the size and the parking was difficult to find, but overall it's a nice hotel and we would come back and try it again.

Great location on the main street of Rhens. Nice family run hotel with very friendly and welcoming staff. Breakfast was great.

Stayed in May 2022

It all corresponded to expectations,

Friendly staff, nice atmosphere. The location is very convenient.

Stayed in November 2021

Breakfast was ok was expecting more variety. Shower area didn’t have a door so water would splash out when in use.

Having a kettle in the room so we could have hot water whenever needed and free parking nearby the hotel. Staff were friendly.

Stayed in December 2021

We had a room almost completely upstairs. Which ment a lot of stairs to go to the room. Wifi was unworkable. Since we were there only short stay it was survivable but absolutely unusable. Quality of English i found lacking.

The village itself and the location is really nice. Breakfast is nicely done. Free pass for public transportation to Koblenz. Parking in the surroundings is quite easy.

Stayed in November 2021

Absence of restaurant that day

Excellent for the night

Stayed in September 2021

We arrived at 20:15 in the evening and planned this as a transfer hotel from Italy to Belgium. We booked it due to the nice courtyard where you can eat something after a heavy travel day. We arrived due unforeseen circumstances at 20:15 and asked if we could still eat something but got the message the kitchen was closed already. However in the hallway hang a paper that the kitchen was normally standard opened till 20:30. At the other hand no airco is present in the room and very hot under the roof and no elevators are present

Rooms and bathrooms are clean and nicely decorated

Stayed in July 2023

I encountered an issue with the bathroom drain, resulting in a pervasive sewage smell throughout the entire room. Unfortunately, upon my late arrival, no staff was available to report this to. I stayed in the room and slept with the window completely open. The following morning, I promptly informed the staff during breakfast, wrote a message on the hotel check-in form, and sent a message to the hotel through the booking platform. Regrettably, I did not receive any response. I find it highly disappointing that no action has been taken, especially considering the inconvenience and problem at hand. It is essential for hotels to address such situations promptly and ensure that guests have a pleasant stay.

There was a key box for late arrival

Stayed in July 2023

Staff were very friendly and helpful. Room was clean and comfortable. Lovely medeival feel to the town with historic buildings.

Stayed in June 2023

I could park my bicycle in the beer garden

Stayed in May 2023

1. There was a very rude lady at reception. 2. it was very cold in the room, the batteries barely little warmed. 3. There was no coffee machine or kettle in the room as stated in booking.com The fridge didn't work. 4. There is no parking, if you are by car it is better to choose another hotel across the river with parking. Therefore, I parked in a paid parking lot on foot 800 m

Stayed in October 2022