There was nothing I did not like.

Staff was very friendly, Spa was great and breakfast was delicious!

Stayed in October 2023

Location and friendly staff. Good food.

Stayed in September 2023

There is no bar for a drink, only the restaurant. The sauna is only without bathing suit. Room 1 is above the hotel entrance and kitchen. So you hear and smell everything in the evening and morning. That was not pleasant for the money you pay a night.

Swimming pool is great for the long journey we had. The room and other hotel area’s are very clean.

Stayed in August 2023

The breakfast fruit was not very sweet. Everything else was great.

The breakfast and dinner were very good. The staff was super nice and gentle. The hotel was a little weird for a non-European. I was amazed by the ironing board in the hallway. Interesting and faszinating concept. I would like to wear one of those exotic gorgeous traditional Schwarzwald hats they have on display.

Stayed in June 2023

Please allow us English people to have tea/coffee making facilities. No kettle/fridge. We were told there was hot water for making tea downstairs in the spa, but that didn’t really work for us. When we did go downstairs to look, there was no milk….

Fabulous location, loved the hotel, wonderful experience and would happily stay there again. Great breakfast, beautiful setting.

Stayed in June 2023

The hotel managers and staff deserve a prize. This place is a gem. The hotel is so well kept. They have thought about every single detail so that you have a perfect stay. The room is completly renovated. The bed is very comfortable and wifi works perfectly. The bathroom had such an amazing shower head. I want to get the same for my house. In the bathroom, you will find bathrobes and extra towels for the sauna/pool, which are placed in a basket. Very practical. The restaurant is beautifully decorated. Breakfast is a highlight. They serve freshly squeezed orange juice, a great selection of cheeses, local jams and many other delicious things. The heated pool and sauna are another highligh of this place. We went to the sauna and the pool multiple times. We also enjoyed sunbathing in the external area, which is decorated with very comfortable chaises. We were traveling with our bernese mountain dog and we got a room with a balcony, which was very practical considering the size of our dog. There is a park just outside of the hotel, where you can walk your dog (on the leash). Also important to note that, it was easy to park the car outside and they have a charger for EVs. The place is quiet and the other guests were discret and yet friendly. We look forward to going back.

Stayed in June 2023

All the lunges in the pool area were occupied and there was nowhere to sit - too cold outside.

Staff went out of their way to make sure my Mum enjoyed her 86th birthday. We had not mentioned it - they noted it on her registration document. Very sweet. Great restaurant too.

Stayed in May 2023

Superb hotel in a great location if visiting the Schwarzwald. Lovely room and a very good restaurant. Indoor pool is excellent as is the garden with sun loungers. Highly recommended.

Stayed in May 2023

I stopped over in Schönwald whilst hiking 'Der Westweg' in Schwarzwald. This hotel was almost too good for a simple backpacker like me! It had a fine restaurant and the breakfast was excellent. The evening meal menu was good but somewhat expensive, probably because the hotel caters for business events. Staff were very friendly and helpful at all times.

Stayed in April 2023

Very impressed with the staff, very friendly and helpful. Very nice service, food, hotel. Im avery happy I stayed there. Beautiful view. Gorgeous. Thank you

Stayed in January 2023

no

service, location, food

Stayed in December 2022

nothing

staff was amazing. options for things to do on property. meals were nice.

Stayed in October 2022

We loved everything - from all facilities, to room comfort level, the spa facilities, the location, staff and restaurant - all great.

Stayed in August 2022

I regret not having had dinner at the hotel. There are no good restaurants around. If you are staying here have dinner at the hotel...

Amazing Breakfast. Lovely room. Wonderful service.

Stayed in August 2022

Great stay. Location is wonderful. It is nicer to stay in Schonwald than the other nearby towns. The breakfast was very extensive. A great start to the day. The hotel staff went out of their way to be attentive and kind. They seemed they were actually happy to have us as guests. The hotel restaurant was a good place to have dinner on one of the nights we were in town. The hotel is not "modern" however it is very comfortable and nicely appointed. There is a sun-filled atrium that looks over the property. Wonderful place to sit and visit with another couple who were traveling with us. If we ever return to the Black Forest, we will stay here again.

Stayed in July 2022

Breakfast was not based on my expectation! Without air conditioning system!

clean room! lovely sauna and clean pool!

Stayed in June 2022

Not much, maybe the toilet next to the restaurant, there were so many insects there that we'd rather use the bathroom in our room.

Great food for Dinner, awesome breakfast buffet. Dinner was a bit pricey for Germany, but the quality was worth it. Room was nice, but didn't have a balcony and was quite hot under the roof. Lovely staff especially in the restaurant! Lovely terrace to take a drink or dine.

Stayed in June 2022

The spa was very crowded both days we were there, so we couldnt enjoy the spa as much as we wanted to, we spent the majority of the night in our room resting. The swimming pool was also crowded and small so we couldnt even enter and did not want to wait for so long, so we left. I think they should think of upgrading the size of their spa facilities. Other than that everything was nice, clean and modern.

This is a very nice hotel. We had a great time. We went there for our hiking trip and to have a nice relaxing time in the spa. The staff is very nice and friendly. They recommended us nice hiking routes. We had a dinner in the restaurant, it was pricy but amazing. Even the salad I ate tasted so good. I highly recommend it.

Stayed in April 2022

This hotel, their food and services are flawless. Every time we go there.

Stayed in April 2022

Beds and pillows were not the best I had in a hotel of such category, but I mention this just to suggest a possible improvement

Excellent breakfast, very welcoming staff, an enjoyable spa area. The restaurant is also a high level option for dinner, I would specifically mention a 10+ pages separate menu just for (after dinner) spirits. Walking distance from some simple slope, if one wants to ski. Driving distance from other excellent locations of Schwarzwald, plus parking spots in front of the hotel. All the ingredients for a perfect relaxed stay.

Stayed in January 2022

I didn’t like the renovations that were taking place during our stay however it is the off season so I don’t blame them for doing the renovations now. I didn’t like the step up into the living room or step down because the lights didn’t turn on immediately so you could trip and fall and that’s not great considering you may be walking fast in the dark.

The property was very nice and it had an vintage feel to it. It felt unique because it felt like a specialty hotel versus a normal hotel. the interior characteristics were very unique to the region and gave a sense of comfort throughout the entire property. I liked the nice open living room area between one portion of the place and the other which opened up to double doors that led outside. I imagine visiting in the spring is even nicer.

Stayed in January 2022

n/a

everything!

Stayed in February 2022

Nothing at all. The property was excellent.

Absolutely wonderful venue. Our room was well-appointed and the staff took excellent care of us. it was my birthday, and without telling the staff they noticed my birthday from my ID and provided a special stay. We look forward to returning again in the future!

Stayed in November 2021

Staff was working Hard, yet the place lacks staff and Service is sluggish

Glorious Rooms! Large and comfy. Missed a tub. Hearty welcome. Breakfast complicated due to internal Covid rules

Stayed in October 2021