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Reviews of Det Gamle Rådhus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Torvet 8, 6300 Gråsten, Denmark

#9 of 20 hotels in Gråsten

Guests' Choice

Review Score

Based on 92 hotel reviews

7.2

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    7.5

  • Value for money

    7.2

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast, lovely location.

    Stayed in January 2024

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Check out is at 10am and then the entry code changes. If you leave the property and want to reenter you’re hooped. Coffee wasn’t that great. Better to get one from the bakery across the street.

    Easy to access, check in and check-out without a person to interact with. No frills breakfast. Free parking.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Please do better for your own sake 😂
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    You really need to change your check in system! I got 10 mails sms and used alot of time to find the code to come in!! The code was put in many times and I had to wait a few minutes for the system to reset. To be able to do it again ( After 11 the code didn't work and I had to nok on windows to get my bags. I went out to smoke for 5 minute's. Breakfast is good also the very professional food chef. Overall a very Bad experience!! This the worst review I have written and I have been in most countries! For Danish standards it can not get lower! Sorry but it had to be said so you can hopefully change things at your hotel😉

    You really need to change your check in system! I got 10 mails sms and used alot of time to find the code to come in!! The code was put in many times and I had to wait a few minutes for the system to reset. To be able to do it again ( After 11 the code didn't work and I had to nok on windows to get my bags. I went out to smoke for 5 minute's. Breakfast is good also the very professional food chef. Overall a very Bad experience!! This the worst review I have written and I have been in most countries! For Danish standards it can not get lower! Sorry but it had to be said so you can hopefully change things at your hotel😉

    Stayed in November 2023

  • Reviewed: September 24, 2023

    6.0
    Good stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location Close to the castle and Lake. Large room.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    7.0
    Student dorm
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My room didn’t have a table or chair

    I didn’t get the room I booked. Hotel couldn’t move me as it was full.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room was on ground floor and I had no way of knowing this.

    The breakfast was good and we had a lot of variety. It was also close to a beautiful garden

    Stayed in August 2023

  • Reviewed: July 19, 2023

    7.0
    7 days of stay
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There is nobody on reception, phoneline only on danish - spend 1hr to get into the hotel, no laundry service offered, room was never cleaned for a 7 days of stay. In the roim there is an Electrical ketlle, but no cups, cofee or tea,. No A/C (or no instruction on how to use it), need to open a windows and as a result unexpected rain flooding trough the opened window. One day, at 0500 security system in the room start alarming. The llight in the bathroom is living by its own life and switching on and off by itself. The bed is combined of two single beds with toppers on each, and this topper is alwas sliding out

    Clean and white linens, available parking, breakfast included. If you plan to stay in the room called Banking - then only a price with a good discount worth it.

    Stayed in July 2023

  • Reviewed: July 26, 2022

    7.0
    Nice but a pity, I will probably book next time in Sonderborg
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    - the fact that everything was so automatic and impersonal, no human being seen except at the breakfast. This is sad... - the room door was closed at 10 AM sharp. I came at 10:03 from Breakfast the door was locked and I had to call the "remote" receptionist to be able to pick up the luggage that stayed in the room. - the city was totally "dead" on Saturday evening, no way to get something late to eat. I had to drive to Sonderborg for that.

    I liked the room very much. The lake nearby.

    Stayed in July 2022

  • Reviewed: June 8, 2022

    7.0
    ok if necessary to stay in Gråsten
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    no staff (code instead of keys), so nobody to ask about parking etc.while there. Also, you can hear all noise from the hall, and the rooms next to yours, plus the traffic.

    Wifi was good, bed was comfortable and it was clean

    Stayed in June 2022

  • Reviewed: June 6, 2022

    8.0
    Very Good
    • Business trip
    • Couple
    • Comfort Room
    • Stayed 1 night

    I only saw the message with the key code late and it would have been a problem, had we arrived at the time that the reception was not manned. Would have been useful to get that information a few days before arrival, and not while travelling.

    Everything went very well.

    Stayed in June 2022

  • Reviewed: May 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    I think that furnitures was a bit outdated which gave the experience of the room a little bit less positive than otherwise. The hotel was without people in the reception. Not a problem for us, but it gave a slight odd feeling that there was no one to talk to when we had questions

    The hotel was great and breakfast ok.

    Stayed in May 2022

  • Reviewed: April 17, 2022

    8.0
    Nice and clean place for us who likes to walk around in nature in silence.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It could be nice to have a restaurant or a café bar in the evening. The breakfast area was closed after the breakfast was served.

    The location is very good and easy to find the hotel. The breakfast was ok, too. The staff is very friendly and helping.

    Stayed in April 2022

  • Reviewed: March 9, 2022

    8.0
    we where visiting family and therefor we only had breakfast and sleept there.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 7 nights
    • Submitted from a mobile device

    there was a door into the corridor, slamming at night and in the morning when people was passing. quite annoying if you wanted to sleep.

    location and helpfull staff

    Stayed in March 2022

  • Reviewed: February 1, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Comfort Room
    • Stayed 1 night

    The bed covering was surprisingly quite dirty - stains were clearly visible and off-putting. The walls are quite thin with sounds from other rooms audible.

    I very much liked the ease of access. Excellent communication beforehand: the entrance and room pin, and even a YouTube link with directions to my room (named after royals) made it all very intriguing and different. Grand ambiance and charm befitting a former town hall converted into a hotel. Patricia in the breakfast hall was warm, friendly and a credit to the hotel. Will definitely stay again when driving through.

    Stayed in February 2022

  • Reviewed: September 30, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would have been nice with receptionist present

    Beds

    Stayed in September 2021

  • Reviewed: September 21, 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    but no contact to people and no feedback about my demand. I spent 2 nights at 2 different date, but NEVER get the invoice, really an issue as I'm travelling for business purpose and need it to get paid back

    nice hotel

    Stayed in September 2021

  • Reviewed: August 25, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Only problem: closing of the doors was very noisy

    Nice old building. Beautiful surroundings

    Stayed in August 2021

  • Reviewed: August 24, 2021

    8.0
    Okay appartment but very pricey (if not overpriced)
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    I would say it's not worth the price we paid for it. For that amount you expect more luxury and more modern apartment. The shower door was only half functioning (apptmnt Anne Marie) so the bathroom floor flooded quickly.

    Breakfast was good. Place is okay and spacey, but way overpriced. With windows open could be a bit a noisy. It's a very plain and somewhat empty apartment. If you don't expect any luxury or cosy atmosphere, you might be okay here :)

    Stayed in August 2021

  • Reviewed: August 19, 2021

    8.0
    Perfect very low pricing hotel if you want a no service hotel. Clean nice and great breakfast.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    A person that welcome you and clear how it works in the hotel.

    Nice hotel. No reception. You get a door code bij mail. Works perfect but like a peron at the reseption more. very clean and nice but small room. For one night perfect together with the fantastic breakfast.

    Stayed in August 2021

  • Reviewed: August 11, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights

    The beds creaked so we woke up - the breakfast buffet was a bit messy

    Fine location, finely decorated rooms

    Stayed in August 2021

  • Reviewed: July 20, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    No air condition.

    Stayed in July 2021

  • Reviewed: October 5, 2023

    9.0
    Nice and go
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Nice big apartment very central with parking. Easy check-in and out.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    an authentic place with nice people

    Stayed in September 2023

  • Reviewed: September 15, 2023

    2.0
    Our deluxe room was not cozy or welcoming, it was tatty and not the cleanest.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The website photos did not accurately portray our experience.

    Stayed in September 2023

Showing 1 - 25

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