Krystalgade 22, 1172 Copenhagen, Denmark
#42 of 128 hotels in Copenhagen
Guests' ChoiceBased on 855 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.0
Value for money
7.8
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Enrico
ItalyNo late checkout available
Central hotel very comfortable with valet service and Beautiful rooms equipped like a 5 stars hotel
Stayed in May 2024
Reviewed: May 1, 2024
Christopher
CanadaNothing bad to say. It was great!
Modern decor, fantastic location, felt comfortable in the room and it was very clean!
Stayed in May 2024
Reviewed: April 20, 2024
Hilary
United KingdomQuite noisy in the morning with hotel renovations (which I’m pretty certain I wasn’t told about?) Coffee at breakfast was very strong!!!!
Nice rooms, comfortable beds. Great bar and reception.
Stayed in April 2024
Reviewed: April 12, 2024
Susanne
NetherlandsThere was construction work going on which had not been flagged
Amazing staff , great design and location
Stayed in April 2024
Reviewed: April 11, 2024
John
IrelandBreakfast was top notch
Stayed in March 2024
Reviewed: April 9, 2024
Hilda
FranceNothing
Beautiful hotel, very comfortable. Excellent breakfast. Staff couldn’t do enough for us. Would definitely return
Stayed in April 2024
Reviewed: April 8, 2024
Shani
IsraelThe water flow in the shower was a bit low
The location is amazing and walk distance from everything with really good cafes and restaurants around. The room was quiet big and comfortable
Stayed in April 2024
Reviewed: April 7, 2024
Joanna
United KingdomLoved the hotel but our room was too hot- Even when we turned the heating down and the fan up (having asked at reception how to cool our room down). Unfortunately this then meant we slept badly despite the beds being the most comfortable hotel beds I’ve ever experienced.
Overall we liked our room and had a great view of the university.
Stayed in April 2024
Reviewed: April 5, 2024
Noriko
SpainWhile the windows had good quality blackout curtains, no daytime curtains were there to provide a sense of privacy from the neighbors in the building right across from the hotel.
A very spacious, clean, and nicely decorated room. The location is very central. All staff were friendly and professional. The gym was surprisingly well equipped and kept well.
Stayed in April 2024
Reviewed: April 4, 2024
Martha
United States of Americapart of the hotel under construcion
staff, room, breakfast, location
Stayed in March 2024
Reviewed: April 1, 2024
Rashmi
United Kingdombit expensive
staff were very helpful and polite. Beds were very comfortable
Stayed in April 2024
Reviewed: March 31, 2024
Narayan
IndiaRenovation that impacted hot water and restaurant - but staff worked hard to compensate and ensured our satisfaction
Superb city centre location, friendly, helpful staff
Stayed in March 2024
Reviewed: March 21, 2024
Jonas
SwedenNothing much. A Nespresso machine in the room would have been appreciated. I would also recommend that the hotel stop holding incidentals as it gives a signal that the guests are not to be trusted. None of the other Copenhagen hotels that I have stayed in have resorted to this practice. Finally, I did not receive my invoice by email, as promised, and had to write a reminder to the hotel. Could be a system glitch or simply a human error I guess.
Superb location in a central and picturesque area of Copenhagen, close to the Norrebro metro and main attractions. A very modern and spacey place (not a boutique hotel) with a fascinating lobby/breakfast area. I had a large and quite room on a high floor, which met all my expectations. The breakfast was excellent with a lot of choices and good coffee.
Stayed in March 2024
Reviewed: March 17, 2024
Ali
TurkeyAmenities were poor.
Location was wonderful. Breakfast was satisfying.
Stayed in March 2024
Reviewed: March 11, 2024
Lauren
United KingdomThe bedroom itself was good but struggled to cool it down with the aircon system. Bathroom was a good size, and was cleaned everyday in terms of new towels and wipe down. But could do with a 'deep clean' around taps and grout between tiles ect
Location great for a city break, breakfast wide selection no matter what time you came down. Bar area very well presented and staff great. For the room the room itself was a good size and well presented.
Stayed in March 2024
Reviewed: March 10, 2024
Chandrika
MalaysiaNo in-house restaurant that serves dinner. Some rooms are very small even when at the same rate as they are located on 1st floor etc.
Good breakfast, location in city centre, friendly. Comfortable bed. Recommend room 470/-
Stayed in March 2024
Reviewed: March 6, 2024
Akrivi
GreeceRenovations in front and low lighting in entrance
Very close to the center
Stayed in March 2024
Reviewed: March 6, 2024
Aleksei
GermanyBathroom looked a bit sterile.
Good location, clean and spacious room. Very good and diverse breakfast. Good gym
Stayed in March 2024
Reviewed: March 5, 2024
Lydia
CanadaI wish it had been communicated that the sauna was only open at certain times that conflict with normal tourist time activities. I would have liked to sauna after a long day of walking around.
Loved the breakfast. The staff were so helpful and accommodating during the entire stay.
Stayed in December 2023
Reviewed: February 29, 2024
Paladd
ThailandHow they manage the queen size bed. It seems like I got twin bed because I got two blankets (as single ones). The AC took an hour to start working.
The location is good, only 7 mins from nørreport copenhagen. The breakfast is superb! The staff, lady at the night shift, was so very attentive.
Stayed in February 2024
Reviewed: February 29, 2024
Katherine
CroatiaJust a few off notes here. When you reserve a basic room you are given one with less light, looking into the hotel lobby. Then the staff tries to upsell you when you check in instead of upgrading you (even if you’re staying 7 nights like we were). We heard this happen consistently as people checked in. If you don’t purchase included breakfast, they won’t let you sit in the restaurant and buy a cappuccino at breakfast time, no matter how many tables are open—you can get the coffee but you’re exiled to the lobby. These things seem a bit petty when the hotel is asking you to understand that their restaurant is closed and other inconveniences due to construction.
The hotel is well designed and the room was spacious and always clean. We had Christmas dinner at the hotel (a special service) and it was fantastic. Overall, we enjoyed our stay.
Stayed in December 2023
Reviewed: February 28, 2024
A
SwitzerlandDirty bathroom, very noisy heating pipes
Beautiful hotel, central location, excellent breakfast
Stayed in February 2024
Reviewed: February 25, 2024
Frank
NorwayNo restaurant on the hotel, but a lot of them nearby
Perfect location, close to Metro and in the middle of the city.
Stayed in February 2024
Reviewed: February 17, 2024
Andrea
United KingdomToo hot and too noisy with the window open. Water not hot enough at certain times of day/ night to shower
Position was great and extremely large family room.
Stayed in February 2024
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