They have a policy that you can't leave your towel in a beach chair. I left mine to go for a walk and when I came back, they were removing it and my personal belongings. This really pissed me off because it's insane that I can't leave my stuff to walk on the beach. I submitted a complaint, after this my family and I are thinking about not coming back.

This is our 3rd time in this resort, we really love it because it is a very quiet place for rest.

Stayed in April 2024

The wait for beach towels was frustrating.

The property was well cleaned and staff was very friendly. These are the two most outstanding elements of the property.

Stayed in August 2023

Areas of improvement, more staff in the buffet restaurant and more entertainment options. The availability of core items like plates and cups was short on two out of the four days there. The staff could not keep up with attending to guests during peak times. The entertainment options all throughout the day was a bit weak in comparison to other resorts.

For the value, the place is great. The food, beverages, beach and pool options are excellent. The accommodations are good, bed could be more comfortable. The a la carte restaurant, especially the Brazilian, was excellent.

Stayed in August 2023

The rooms and bathrooms are to old.

The beach

Stayed in August 2023

Rooms are oldies, pillows must be improved

Beaches and food

Stayed in June 2023

Lights went out twice, ceiling fun and fridge were not working, but were fixed right away. We dis not like the food in the French nor seafood restaurants. We loved the International buffet. More Dominican dishes are needed in the this restaurant.

Great staff! Beautiful beach, great buffet and Brazilian Restaurant.

Stayed in June 2023

The food wasn't good, no many choices. The food at the snack bar tasted old and dry

The staff was very nice.

Stayed in July 2023

very noce

Stayed in May 2023

Very well-maintained property, excellent beach, excellent pool, good food, and exactly the relaxing vacation we were looking for!

Stayed in June 2023

Too crowded, parking was packed all the time Is too expensive to get to las terrenas 200 USD each way

The beach The service

Stayed in June 2023

They were crowded , parking space was full always if you take your own car. To get to las terrenas from SDQ is too expensive, they charge 200 USD each way I guess it was Father’s Day weekend it was crowded with locals Too many kids all over the place running over you

The beach

Stayed in June 2023

Wait times, for coffee and water

Great variety,

Stayed in June 2023

The bathroom is not clean iwas in two room iand same problem the room need dep cleaner using Property cleaner material and disinfect the shower is nasty need clean and had cucaracha

Frendly staff

Stayed in June 2023

Drinks

Beach, Restaurant, Shows

Stayed in May 2023

The bedroom #2203 is a little old fashioned, outdated; when we arrived it had a particular smell (like when a house is closed for a long period of time). The A/C wasn’t working correctly (or maybe it was because of the high heat).

The beach, the pool, the food, the friendly staff, everything was peaceful and quiet.

Stayed in June 2023

The rooms were big and spacious but really outdated. The tennis court needs resurfacing.

The staff was very friendly and professional. The public areas were very nice and well taking care off. Loved the swimming pool area and the French restaurant. The beach is gorgeous!!!

Stayed in May 2023

The food was awful and not easily available

I loved the staff and the property

Stayed in March 2023

Water sports made you sign a waiver making you personally liable for ANY DAMAGE TO CRAFT OR THIRD PARTY. so be warned it's in the small print. They should have insurance.

Everything was perfect and exactly as we needed. Great swimming and snorkeling on the lovely beach protected by the reef.

Stayed in March 2023

We hated that most of the people staying at the resort would put towels on the chairs by the beach to "reserve" them super early in the morning! You get to the beach by 8 or 9am and all of the chairs are already reserved even though nobody is actually there! It's crazy. We also didn't like the drinks at the bar - they are almost all pre-made and poor quality.

We loved the location - the beach is gorgeous. We also loved the staff and the attentiveness of everyone at the resort. The food was pretty good and the activities - like beach volleyball with Jordan - were super fun!

Stayed in February 2023

Nothing

Family friendly, the food quality and variety, personnel, water park, the mini and teen clubs.

Stayed in December 2022

the coffee, my room…

I like the restaurants, the beach. the activities. the staff, the food. the Mojito… the singers. the gym

Stayed in October 2022

kids club, main area still closed

Great location, comfortable, family love it

Stayed in October 2022

Everything was ok except for 1- the timing after the show ends untill the disco opens , too long 2- staff was very good ,people are very friendly the morning security guard at the gate was very professional and attentive 3- the disco needs the AC to work properly, we cut the fun in a hour cause of the heat inside (08/09/2022 ) overall the stay was ok .

Stayed in September 2022

The room was dark and the double beds were too small

We love the beach, it was beautiful. Also the staff at the beach bar were amazing and so were the cleaners

Stayed in August 2022