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  4. Reviews of Residencia El Balatà

Reviews of Residencia El Balatà This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Calle Las Terrenas Sanchez - Cruz Punta Popy - Abra Grande, DR 32000 Las Terrenas, Dominican Republic

#17 of 67 vacation rentals in Las Terrenas

Guests' Choice

Review Score

Based on 166 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    7.9

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: May 11, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    We really liked everything about this place. If I need to choose one thing would be the location just next to the busy street but that wasn’t a surprise as you can easily see this while making a booking.

    We liked everything. Especially I can recommend breakfast. Great hospitality

    Stayed in May 2021

  • Reviewed: May 4, 2021

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 17 nights
    • Submitted from a mobile device

    The owner Virginia made my stay very helpful when I needed assistance for work needs and made my stay very comfortable.

    Stayed in April 2021

  • Reviewed: February 3, 2024

    5.0
    Left after 3 days because of the power outage
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    There was a power outage and a big dog that barked at us

    The breakfast was great but not free

    Stayed in January 2024

  • Reviewed: July 31, 2023

    1.0
    Run if you are not deaf
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We originally booked 4 nights and left after one due to the poor isolation of the rooms. The hotel is located on a very noisy road (cars, bikes but also trucks going on the many construction sites in Las terrenas and honking no matter what the hour is). In addition, the generator started in the middle of the night, keeping us awake for a considerable amount of time (imagine a lawnmower in your room). As a result, we slept approximately 2hours and decided to leave at the first possible occasion. These were the last nights we were spending in Dominican Republic and did not wanted to suffer sleep deprivation before going back to our country (holidays are meant to rest, aren’t they?). We left for another hotel (Casa colibri), indeed a bit more expensive but directly on the beach (in comparison to balata that is far away from the restaurants and beach) and in a very calm area. Note that it is not possible to cook at Balata, and there are no restaurant in or near the hotel. We paid 3 nights for nothing but were really not keen to reiterate the experience of the first night. When we announced that we were leaving, the staff did not really seem to care

    Stayed in July 2023

  • Reviewed: December 21, 2022

    1.0
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: November 25, 2022

    6.0
    A property with a lot of potential
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was very hard, due to electricity breakdown every accommodation is having their own generator our room was facing that side therefore sleeping was impossible. Rooms on the other side where quite. After the roomchange it was fine. Lounge Bar area would be great if the service would be nore prompt.

    Staff was very nice, clean facilities, private parking lot with security guard in the evening. Theoretocally nice facilities, if better organized. Nice and cozy lounge area. Very nice breakfast

    Stayed in November 2022

  • Reviewed: September 3, 2022

    6.0
    Nice and comfortable but not the most convenient
    • Leisure trip
    • Travelers with friends
    • Economy Double Room with Fan
    • Stayed 3 nights
    • Submitted from a mobile device

    we offer us the worst room in order for us to pay for a better one. THE aC is not included and you have to pay 10$ more/ a day to get it. our room was located by the road which is noisy early in the morning. we were aware of it but there is no wifi in the room which is not convenient.

    The decoration was beautiful and the pool was perfect to cool down. The breakfast was really good.

    Stayed in September 2022

  • Reviewed: July 11, 2022

    5.0
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: June 27, 2022

    6.0
    Prices shown in Booking are misleading advertising
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had to pay 10 US dollars extra to use the AC. Which is not as advertised in Booking

    Exterior and room

    Stayed in June 2022

  • Reviewed: May 21, 2022

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    but in the evening a shot was fired because someone tried to enter the property - unfortunately they didn't explain what was going on, they just said everything was ok. When I left, I unfortunately forgot my silver necklace in the bathroom. About 1 hour after departure I noticed it and immediately wrote an email, without reply. My friends on site tried to reach the owners by phone. They were not called back. Unfortunately a few days later, I only got the answer that it was no longer there. I am 100% sure that I forgot it there, and I described to them exactly where. Either the cleaning lady has it or the owners themselves. So please be careful with this hotel!

    The hotel is nice and clean

    Stayed in May 2022

  • Reviewed: November 29, 2021

    6.0
    matig
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the hotel is next to a busy road so there is a lot of noise from traffic passing by. the bed was really hard, so after three nights by body was painful. the toiletseat didn’t fit the toilet, it was too small. furthermore we payed for a room with balcony but the balcony was almost too small to sit on with two persons. breakfast was nothing special. all in al it was not the best place I slept.

    Stayed in November 2021

  • Reviewed: September 14, 2021

    2.0
    Count Down
    • Leisure trip
    • Family with young children
    • Quadruple Room with Terrace
    • Stayed 2 nights

    Upon arrival, we were told we had to pay extra for the AC. We agreed. Within 2 hours the power went out, and with that, the backup generator was tried 2x and then dismissed for the rest of the night. There was no power for a solid 12hours and no backup generator. The internet went down or so I thought...but for the weekend as the signal was too poor for the property and too little bandwidth. Once the power went down, somehow the water was also down although there were 2 large black water tanks. There were no flashlights or emergency preparedness. We instead fulled water from the shared water cooler outside and used our phones until we requested candles and received 2 tealights. The next morning a bucket was placed at the front door with a jug and 5 gallon water bottle. To enter and leave the premises someone had to open the gate. Someone was not always there and often we had to wait. overall, it was one of the 3 worst experiences I have had after backpacking for over 10 years and over 35 countries later. I would not recommend. I counted down the hours till when we were leaving. Horrible. Not to mention the dogs barking all night in the fields, the large crack under the door where bugs and mice can easily fit. Stay somewhere else and if you cannot afford to, don't book here.

    The room was like shown in the photos. This was a plus as compared to many others that falsely advertise in the DR.

    Stayed in September 2021

  • Reviewed: September 12, 2021

    5.0
    Only recommended as a transit stop
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately, we booked a room with AC for 20 USD more but only got the room with fan, although we showed the confirmation at the reception. We only got offered to book the AC for another 23 USD, which we found ridiculous. On top, the hotel is located directly at the main street, so it is very noisy. The pictures make it look a lot cooler than it actually is. Also, it is not so ecological as it claims to be. Finally, it is just too far from the city centre and the beach when you don't have an own vehicle. On booking they indicate to have a bike rental, which is not the case. However, there is a great one across the street. The communication beforehand to facilitate the transportation to the hotel could have also been better.

    Nice and clean pool. Also, the room was clean, although the towels were not.

    Stayed in September 2021

  • Reviewed: August 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Quadruple Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in July 2023

  • Reviewed: January 25, 2023

    8.0
    Peaceful and charming
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The distance from the town centre (20 minutes walking), though not problematic during the day. The room/WC would benefit from some hooks on the walls/doors to hang clothes/towels.

    Friendly and helpful staff, nice rustic decor, lovely swimming pool, good breakfast.

    Stayed in January 2023

  • Reviewed: July 29, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    serene

    Stayed in July 2022

  • Reviewed: July 22, 2022

    9.0
    Wonderful
    • Group
    • Economy Double Room with Fan
    • Stayed 2 nights
    • Submitted from a mobile device

    when they charge 40or 60 dollars more for the room

    beautiful

    Stayed in June 2022

  • Reviewed: June 20, 2022

    8.0
    Overally a really great experience and nice, flexible, friendly staff. romantic if you are a couple but also seems like
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only things we didn’t like was how bright the room got in the morning. the curtains didn’t help. and the beds were extremely hard and uncomfortable. i do wish the pool closed a little bit later so we could come back from a day out and relax in the pool at night. but 9:00 isnt too bad.

    The property is beautifully decorated and minimalistic with lovely plants everywhere that compliment the theme. the pool was the perfect temperature all the time and it was nice to be able to just sit by the pool and hangout.

    Stayed in June 2022

  • Reviewed: September 21, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room with Terrace
    • Stayed 6 nights
    • Submitted from a mobile device

    N/A

    Friendly and clean!!!

    Stayed in September 2021

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: April 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: March 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Terrace with Fan
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

Showing 76 - 100

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