Of course, when there was a planned power cut in the area it wasn't so easy, but the hotel has some emergency lighting and the shower still worked!

The whole hotel is so characterful, which is unsurprising given its age and location in the old town. It's like living in a palatial museum. The staff were polite, kind and attentive, notably the old woman serving breakfast who brought me a herbal infusion when she learned that my stomach was upset. The airport transfer service was at a fair price and very efficient.

Stayed in October 2023

Beautiful hotel, great location, staff so helpful and extremely accommodating! So impressed with how well they looked after us and how flexible they were, they went above and beyond for us. Fabulous breakfast and fantastic room!

Stayed in September 2023

We couldn't be happier with our stay at Casa San Marcos and hope to return! Can't say enough about this truly special place!

Words cannot express my deep appreciation to Doña Mayra and her outstanding staff for a special and magical stay in Quito, Ecuador. Staying in Casa San Marcos is a truly special and memorable experience. Casa San Marcos is Doña Mayra's family home of more than 400 years. The house is full of art and beauty. We felt warmly welcomed by Doña Mayra and her dedicated and attentive staff - who were so generous in sharing their expertise on Quito's art, history, and culture, as well as natural and cultural wonders in Ecuador. Doña Mayra and her team made us feel as if we were family. We loved the home cooked breakfasts, stories about Quito's culture and history, and reflections about local art and artists. What an incredible and magical visit. We hope to return to Casa San Marcos soon! In the meantime, we offer our highest recommendation for this truly special property. ¡¡Muchísimas Gracias!!

Stayed in July 2023

Bathroom had no separate door and was basically directly behind the bed (it has a private screen).

Beautiful old villa with rooms furnished like a museum. Spotless clean. 5 minute walk to Plaza Grande. Staff was exceptional - we were allowed to check out 2 hours later due to departure time to airport at no extra charge.

Stayed in May 2023

Nothing.

We loved the location of the hotel, the authenticity of the place, and first and foremost, the quality of the service.

Stayed in February 2023

Without a doubt, the most amazing property we stayed in. Granted, the hotel in Mindo was unbelievable, but the combination of staff, helpfulness, location and the magic that is the owner this is the best facility. Kindness is abundant as is a willingness to help and connect us to Quito. Seriously, the stay was wonderful. It was so good that when we returned to fly out of Quito we decided to stay an extra night at the hotel. It's that wonderful.

Stayed in September 2022

Noises from guests in other room in the early morning.

the elegant heritages the property keeps and represents, also through the introductions and guided tours made by Mme. Mayra Ribadeneira. They’re so beautiful and you’d be honored to be part of them for a period of time.

Stayed in August 2022

There could not be a better place to stay when visiting Quito. The property is very conveniently located, only a 10-minute walk to Plaza Grande and the historical sites and restaurants near the plaza. The owner, Sra Casares, gave a wonderful tour of the property, with its amazing collection of antiques and works of art. She also accompanied me and a friend with whom I was travelling to dinner one evening for a memorable time. The staff, Santiago and Clarita, could not have been more helpful. My room was comfortable and quiet. I would certainly stay at Casa San Marcos again if I come to Quito.

Stayed in July 2022

Certain rooms had not been redone recently. My room had no heating, very poor light and an old bathroom.

The location was exceptional and he owner and staff were extremely kind, welcoming and helpful. The hotel was a magnificent museum filled with antiques and art.

Stayed in July 2022

Commitment staff to make the stay a success

Stayed in June 2022

Nothing to not like. Maybe the showers are small but they were added to a centuries old home so to be expected.

Breakfast was amazing. The service is incomparable. Mayra is wonderful and Santiago was as accommodating as can be.

Stayed in June 2022

Could not fault this hotel.

Stunning room, in an historical building, beautifully decorated and full of interesting art and artefacts. The lady owner was lovely and the staff were wonderful, friendly and professional throughout the hotel and breakfast room. Very kind, helpful gentleman on the reception. We arrived at the hotel as walk in’s, late in the evening, with no booking, having been let down by the hotel we had originally booked. The owner and front desk gentleman, not only arranged a room immediately but upgraded us to the suite, with an amazing view of the city and mount. Breakfast was included and was exceptional. The 2 night stay, was a real treat.

Stayed in April 2022

stange question, i like all

I can describe how impressive is. It is not possible with words, you have to see.

Stayed in April 2022

This is a unique artsy hotel in a great location in old Quito. The staff and owner make you feel very welcome and provide you with interesting information about the hotel and the city.

Stayed in March 2022

Wonderful ambiance.

Stayed in March 2022

Very exclusive historical building. Quito tour started by tour inside the hotel. Impressive

Stayed in March 2022

Not applicable

The deco was amazing. Museum like

Stayed in December 2021

I will recommend this hotel to any of my friends who may visit Quito in the future. the location is super, in the middle of old town. it’s close to everything. The hotel itself is just like a museum, with 300 years history. the internal decoration is very beautiful, and it’s full of antiques, full of story. and the host Maria , she is super sweet lady made me feel so touched! she arranged everything for me before my arrival. while I was in Galapagos and the signal was not good, can’t respond her on time, but she reserved taxi, Covid test for our return flight, arrange your guides, etc. even though I changed our plan later, she was always trying to accommodate my plan. she gave us a tour, she waited us for return even though it was late, she shared her life experience, she was at my mom’s age, and she did make me feel like she’s as warm as my mom. I love Ecuador and will come back some time. I will visit her again and want to hear more of her stories!

Stayed in December 2021

Breakfast good caffe excellent

Stayed in November 2021

Would have no hesitation to recommend this hotel to anyone. The location is amazing (right near Old Town - easy walking distance to the basillica, independence and grand plaza's) The owner and staff go above and beyond in personalizing your experience. Felt like we were coming home to stay with family, rather than a large impersonal hotel. Santiago was even willing to make breakfast for us extra early before the usual start time so we could grab a bite before any early starts we had.

Stayed in November 2021

Nothing

Casa San Marcos is an extraordinary architectural gem. The high ceilings, heavy doors,intricate wood carving and colonial ambiance will transport you to a gentler, finer time gone by. We were treated as family by the owner, the gracious Mayra, Who took a personal interest in us and took the time to explain the history of her former family home. Santiago, will cheerfully attend to your every wish. This boutique Hotel is located in an enchanting historical neighborhood with memorable restaurants within a few minutes walking.

Stayed in October 2021

The staff was absolutely excellent, the location in the historic center (but on a quiet side street) was perfect, and the lodging itself was stuffed full of gorgeous antiques yet it was not stuffy in any way. Very comfortable!

Stayed in September 2021

Beautiful historic building loaded with antiques in a pretty, quiet neighborhood. Easy walking distance to all the sites in the the historic old town. Staff was very friendly and helpful!

Stayed in September 2021

No key to street door. I once had to wait an hour to get in because a staff member went home sick.

Excellent service, beautiful antiques.

Stayed in May 2021