What didn't we like? hummm... not have time to stay more days 😃

Friendly staff. I had a issue with my room (very bad small) and they promptly changed for a new one, with an amaze view. Great location, in front of the Nile river and with the view of the pyramids (a bit far, but still nice to see). Have an amazing restaurant at the rooftop.

Stayed in April 2024

Housekeeping need to improve, no sign for qibla to pray and no prying mat

Location good value

Stayed in May 2024

Very crowded Elevators needs forever to arrive They need to hire more staff at the front desk ( it tooks forever for check-in)

Location and view

Stayed in April 2024

Crowded, staff and reception always busy

Location

Stayed in May 2024

Expensive

Location

Stayed in May 2024

The internet is slow

Nice location and view and good food

Stayed in May 2024

The only one thing that was so annoying with the room is the air condition was so noisy we couldn’t sleep at all .

Stayed in April 2024

The location on the map will show things that are easily accessible, but the truth is, it's far from it! There are few constructions going around. Hence, there are no pedestrian spaces, which means you will end up walking on the main road with those Cairo's F1 drivers! Crossing the road on the other side was next to impossible; there were always some security personnel (not from the property), but I believe from other properties/offices around. Many had mentioned in their previous comments about the bathroom and the hotel key cards; ditto, do those! The bathrooms had issues; the showers weren't working correctly. The key cards kept losing their connection, and it happened at least four times during our stay. Once, in the middle of the night, I had to go twice, leaving my sleepy son and wife in the corridor since no one else could help! Staff communication needs to be improved for sure!

The folks at the reception did a good job of getting me a good room when I arrived. It was on the 34th floor if I am right, and the view was stunning!!

Stayed in April 2024

takeaway breakfast could have been better

The lobby, rooms, service, breakfast and view were amazing!

Stayed in April 2024

At 1:30am, a sudden call waked me up to ask for collecting a parcel from the desk. I managed to pick up the phone and allow him to come to my room but it was not mine.

Excellent location with easy access from the town. Pool was very nice as the staff was very kind to me. Accommodation was perfect.

Stayed in April 2024

The only thing was that the swimming pool closed at sunset and it was still bright and hot at whatever time the lifeguard decided the sun had set. It often felt like an abrupt ending to a nice relaxing time.

The revolving restaurant in the hotel was lovely. The Grande Nile Dinner Cruise ship is located at the hotel, which was so convenient for us to go on. They also gave a discount to hotel guests. The hotel is bright, spacious and it has ATM machines there. The staff were helpful, polite and friendly. We had a Nile view room, which was very nice. Good security on entering the hotel.

Stayed in April 2024

Perfect location Very kind and helpful staff Excellent view of the Nile Very good cleaning service

Stayed in April 2024

the room old furniture

place so nice

Stayed in April 2024

furniture and facility are old

Location & nile view

Stayed in April 2024

Need renovation

Everything

Stayed in March 2024

That you are not told in advance that the 6 restaurants and bars do not serve alcohol.

The location, the building and the view is absolutely great. Difficult to beat. The room was spacious with all the amenities you need including mini bar, iron, complimentary fruits, plenty of bottled water. The staff politeness is overwhelming, everyone was extremely professional and kind.

Stayed in April 2024

Checking in took time because of long queue and few personnel handling it. Keys stopped working every single day which was inconvenient.

It's a 4 star facility. Big hotel so many guests and seems very busy. Staff were cooperative and food options were good. Rooms with nile view not so bad. A bit shabby though but comfortable.

Stayed in April 2024

It was a bit old and needs renovations

The locations is ideal The view was amazing The staff are wonderful

Stayed in April 2024

I requested a weighing machine to check my bags and did not find a good one in the hotel

Mustafa and Mahdi the two guys of the house keeping were amazing and showed an exceptional performance.

Stayed in April 2024

Generally the breakfast included in the price, but here was not possible

Because the view we choosed this hotel, we were after room changing so so satisfied

Stayed in April 2024

Having to change the key card several times a day.

Beautiful hotel in a good location. Huge amount of friendly and extremely helpful staff were always available. Excellent food.

Stayed in April 2024

Old a bit

Highly recommended for family

Stayed in April 2024

No events, parties or late night gatherings

Staff and quixk service

Stayed in April 2024

Service and food in the lobby All staff looking for tips

Breakfast in restaurant My new room at 10th floor Car parking Price

Stayed in April 2024