Ras Um El-Sid Cliff, Sharm El Sheikh, Egypt
#35 of 149 hotels in Sharm El Sheikh
Guests' ChoiceBased on 454 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.3
Value for money
8.9
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 4, 2024
Hany
EgyptNothing
I would like to have a special thanks to jordian for his great work And nader ibrahim for his excellent work
Stayed in February 2024
Reviewed: February 3, 2024
Paolo
ItalyNothing
Thanks safir management for the best experience it was a great and perfect vacation Thank you Taha Hussein and jordi Will recommend this hotel to all my family and friends
Stayed in February 2024
Reviewed: February 3, 2024
Paolo
ItalyNothing
Big thanks to Mr Taha for the great service and special thanks to Mr jordian for the great hospitality and work Food was perfect the hotel location was near everything
Stayed in February 2024
Reviewed: February 3, 2024
Francesco
ItalyNothing
I would like to thank Mr taha and Mr jordian for the great service was nice vacation with nice location with perfect staff
Stayed in February 2024
Reviewed: February 3, 2024
Abdelrahman
GermanyNothing
I would like to thank Mr jordian joseph front office manager for his warm greeting and i would love to thank the house man who clean my room Thanks safir management
Stayed in February 2024
Reviewed: February 3, 2024
Quinne
IrelandI didn't like the furniture and the floor in the room as it is very old. Another minus is they paint the furniture in a light green but doesn't look good. It looked better before. Another minus is their entertainment, mostly spoken in Russian (now majority are Russian speakers) but it's missing the spark, something different and more vibrant would make a big difference.
I loved the view, it's breathtaking 😍. Food delicious dessert and fruits always fresh and delicious 😋. Staff top notch 👌, very attentive, very helpful and very safe.
Stayed in January 2024
Reviewed: February 2, 2024
Nageh
EgyptThe hospitality of all the staff especially Jordian Joseph office manager and chef Mostafa Ragab. The food was delicious, the room of sea view was marvelous.
Stayed in February 2024
Reviewed: February 1, 2024
Sam
United KingdomHot food on occasion was cold.
The staff are the hotels' best asset. All where fantastic treated us as individuals and couldn't do enough. Akram in Latinos bar deserves a raise. JJ on reception and Emad our room attendant also deserve a mention. Also worth noting that this is the 1st AI hotel I've been to where the cocktails are made with fresh fruit juice and not a pre made syrup.
Stayed in February 2024
Reviewed: January 31, 2024
Sherif
United States of AmericaEverything was good
Location, view, staff,food, cleaning, front office was so helpful Mr.jordian front office manager did all the efforts to make our stay amazing Really thanks for him for all what he did during our stay
Stayed in January 2024
Reviewed: January 30, 2024
Aladdin
EgyptNothing
I would like to have a special thanks to Mr Jordian Joseph front office manager to the warm welcoming and perfect hospitality and attitude Animation was so nice food taste was perfect room cleaning was nice the hotel has a nice atmosphere and location
Stayed in January 2024
Reviewed: January 28, 2024
Ismail
South AfricaVery good location. Near all activities Staff were very helpful Especially Mohammad Gamal And Fawzy Mahomed. At the front desk I recommend any1 to stay here. Best holiday yet !!
Stayed in January 2024
Reviewed: January 28, 2024
Sherif
EgyptEverything was good
Location, view, staff so friendly,food was so good Admin was so helpful,front office manager Mr . jordian was so helpful all the time Thank you so much for all ur efforts day and night which makes our stay better so far Wish to see u all soon
Stayed in January 2024
Reviewed: January 27, 2024
Ismail
South AfricaThe place is beautifully designed Staff are all very friendly Especially Joseph at the front desk And AMR took care of our room and helped us with everything I recommend this place for a great holiday
Stayed in January 2024
Reviewed: January 26, 2024
Wajeeh
EgyptNothing
I would like to thank all staff and spicial thanks to Mr jordian joseph front office manager for his warm greetings and best service
Stayed in January 2024
Reviewed: January 25, 2024
Sherif
United States of AmericaEverything is perfect
View, location. Staff is so helpful, food Thanks Mr . jordian the front desk manager for all the efforts to make our stay is amazing
Stayed in January 2024
Reviewed: January 24, 2024
Walid
EgyptI like great hospitalty Specially mr. Jordian joseph he is a great person
Stayed in January 2024
Reviewed: January 13, 2024
Marianne
United KingdomIt's mainly a Russian hotel, which is on us we should have researched before going.
Staff were amazing - highlighting were the men on reception they couldn't do more to accommodate us. Hotel is big with lots of pools and facilities. The cleaners doing our room were also great - we loved our towel animals!!
Stayed in January 2024
Reviewed: January 11, 2024
Gianmarco
ItalyNothing
The best hotel ever with best staff special thanks to mohamed gamal at tje front desk
Stayed in January 2024
Reviewed: January 9, 2024
Dhafer
Saudi ArabiaI had an exceptional service by Mahmoud Gamal (Room attendant). He was very charming and professional while cleaning my room. He was polite and didn’t ask for tips. He makes up my day whenever I wake up with his amazing attitude. Thumps up.
Stayed in January 2024
Reviewed: January 6, 2024
Chiara
United KingdomThe bathroom was a bit dated and could do with some renovation but it is not a major issue. One of the cable cars was not working but we could use the other one.
This resort exceeded our expectations and we are already thinking of coming back. It has beautiful sea and plenty of seats on the beach, as well as on the cliff. There are also several pools, including a heated one. The staff are SUPERB, they make you feel valued throughout your stay and always appreciated. Special thanks to our cleaner Amr who was always there for us whenever we needed something, making sure we were always happy, and also made some beautiful bed decorations with towels; Reception Supervisor Islam who was always ready to help as well as Abdelrahman Saad who was extremely welcoming when we arrived and always greeted us with a smile. Thanks to Mohamed and Ahmed from the reception too. We only had breakfast included but next time we will do all inclusive. Breakfast is fantastic, so much choice and very delicious, in particular the fresh pancakes and omelettes. Thank you everyone for your customer service, for going above and beyond. Safir is the resort you need to choose for your next relaxing holiday.
Stayed in January 2024
Reviewed: December 31, 2023
Bindiya
IndiaEverything was good only vegetarian option for food was less
That it was near the beach also all the staff would help Us.
Stayed in December 2023
Reviewed: December 29, 2023
Fatiha
United KingdomSuch a lovely hotel, the location is great so many shops and restaurants walking distances. The Staff are so friendly and helpful specially the front disc manager Mr Jordian made my stay so special. I highly recommend this place
Stayed in December 2023
Reviewed: December 27, 2023
Nikolina
BulgariaSpecial thanks to Mr. Jordian Joseph( assistant front office manager), which met all our requirements as well as our late check out. Extremely kind and dedicated! All the hotel staff are very good and take care of the hotel guests. The food is very tasty and there is a great variety! The reef is very beautiful - there are different fish and beautiful corals. Thanks to Imad who took care of our room and it was perfect!
Stayed in December 2023
Reviewed: December 27, 2023
Ahmed
EgyptGreat location,the staff were very friendly and helpful specially mr.Jordian Joseph as he made sure we had great stay in the resort.
Stayed in December 2023
Reviewed: December 26, 2023
John
Egyptthe staff is very good and helpful specially Mr joridan in reception and front office, highly recommended to enjoy vacation
Stayed in December 2023
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