Every thing is fine reception Mina and Adly Aldo emad and samuel concierge

Stayed in April 2024

The bed was separated

The team is so friendly and like to help especially Dina, rasha, magdy, emad and Samuell. The team smile all the time and help

Stayed in April 2024

There are a few things you can do better. Paper glasses on the beach doesnt fit your quality. We had to ask for glasses every time we wanted a drink. Filter coffee should be added in your breakfast menu. We expect better than instant coffee from nescafe. Napkins at meal time are always on demand. People need them we shouldnt have to ask for it. The idea of serving ice cream nice but its quality and taste does not match with your hotel overal quality. There should be ice cream buffet which has at least average taste and deliciousness. The ice cream was served was not tasty at all unfortunately. Burger meet should better to have a bit of spice not too much may be a little black pepper to be kore flavored.

Mahmoud in reception Sayed, Murad, Asaf in restaurant and beach bar Hotel manager Soliman were amazing. All your team members are very welcoming and helpful. Hotel has got everything a guest needs. We are like we found a second home in Sharm and planning to come back with our families. Thank you for your effort to make this place beatiful.

Stayed in April 2024

There could have been a good coffee options like espresso, americano. The ice cream they serve on the beach could be much more delicious, it is not tasty unfortunately we could not eat it. But it was very nice to have ice cream on the beach. The only thing it needs to be delicious. Beers should be colder. And they sometimes serves with cartoon / paper cup and sometimes normal hard plastic glasses. It should not been served in paper cup. The beef burger’s meat has no spice and when we say spice we do not mean different spices may be it could be added a bit of black pepper. It tastes directly and plain meat. It should have a bit flavored.

Mahmoud in reception Sayed, Murad, Asaf in restaurant and beach bar Hotel manager Soliman The staffs were really friendly, hardworking, helpful. The cleaning was perfect. Thanks to Muhammed in house keeping! We were more than surprised about the cleaning and also the care of staffs to us. Foods were good there were lots of options for everyone from many cultures! So many details have been already thought by the otel and team for their customers. They even arranged free taxi to the hotel and also prepare us breakfast because we were leaving around 1am. Shuttle service was great too! To the beach and some other centers. We loved the beach as well. There is a bar and team is in be bar also very helpful. There are fast foods options that we had in the bar. We loved the area of Soho , we enjoyed walking around. It is good for the people do not like so much about staying in the hotel all the time. There were some events that we spend time with watching. So it kept us always active around the hotel. We will definitely come back in August and also next year as well. And we will bring our families too.

Stayed in April 2024

Been here many times just love the hotel and the friendly staff

Stayed in April 2024

The staff very nice specially Bar and reception Gerges House keeper very nice and polite and Mina from reception.

Stayed in April 2024

Spa

Reception perfect

Stayed in April 2024

There could be not so many rules like you can get ice cream only from 3 p.m. or to play tennis only 1 hour per week. Also it could be one swimming pool open from 7 in the morning and closing about 8 p.m. and spa could be open in the evening not only till 12 a.m.

The staff was very nice, the coral beach is very nice, the food quality is also good.

Stayed in April 2024

Just the distance to the beach but the shuttle was great

Loved everything about the resort. Mina at the front desk made everything go smoothly, the restaurant staff were very friendly, and Mohammed and Gerges in housekeeping were so nice and accommodating. Loved our stay and we will be back

Stayed in March 2024

too much people and russian language

Food was good, has improved a lot during 10 years. But the chef for seafood overcooks most stuff.. Fish was never juicy, And king prawns were always so overcooked that was not able to peel them. Grill was very good during dinner time. Really tasty. Beach was nice, good service. Rooms are little worn out, need renovation

Stayed in April 2024

Reception very nice help every time Specially Mina He always Wish to help He follow up with me.

Stayed in April 2024

Réception very helpful Mina and Mahmoud my friends

Stayed in March 2024

Mina on reception he is the best thank you

Stayed in March 2024

The Staff at the hotel is brilliant, everyone is helpful and friendly! Foods were amazing and the output was beautiful. I enjoyed seperate pool areas and I stayed mostly at the Sunset pool, which is for adults ( loved the Staff at that pool are!! Amazing customer service 10/10 ! ) Room was absulute amazing, I got an upgrade to the poolside And I enjoyed!! Also big recommendation for the Spa! There is sauna, steam sauna and jacuzzi. I used them all after taking relaxing massage. I will defenetly come again and I honestly dont have anything bad to say about the place! You will enjoy for sure!

Stayed in March 2024

Staff Very nice specially Mina from reception he was very attentive and he contacted me and arranged everything for me and make every thing smooth

Stayed in March 2024

Reception and guest relation

Stayed in March 2024

Réception very nice specially Mr Mina and Mr Mahmoud I extended my stay the place very nice

Stayed in March 2024

Staff specially reception

Stayed in March 2024

Reception was very nice helpful exceeded our expectation upgrade my room plus

Stayed in March 2024

The hotel staff very helpful specially Mr Mina at reception and Amr restaurant staff Rasha and Malak at the Bar

Stayed in March 2024

An excellent service in the hotel, from the cleaners, the the staff at Akuna Matata and the staff behind the reception desk is great. The environment is beautiful. And the beach and Soho Square are just a few minutes walking which is great. The flexible times to eat are also a great concept. We look back on a great vacation!

Stayed in February 2024

Reception team very helpful

Stayed in February 2024

Mina administrative at reception was very nice

Stayed in February 2024

Reception team was very nice Mina and Amr.

Stayed in February 2024