Accommodation and food were great

Stayed in February 2024

Air conditioning unit was leaking

The spa is fantastic

Stayed in March 2024

Cocktails weren't great and the water cups in the evening were a bit annoying but understandable.

Good selection of food and nice facilities. Staff were very helpful. As short walk form the beach and the main city.

Stayed in March 2024

Not all the drinks are included into all inclusive. We were hoping that the pool would be heated:)

The food was delicious and the stuff was really amiable. The room was comfortable and clean. Good quality for the price.

Stayed in February 2024

Lots of steps

Nice and spacious

Stayed in February 2024

Friendly staff Very clean Food basis but could find something to eat every meal

Stayed in March 2024

There’s no connection from/to the airport only by taxi which costs €60.

Location is lovely and peaceful and also quiet. Great hours for dining and marvellous menu to suit all tastes. Would recommend it for families and older people.

Stayed in March 2024

Noise

Restaurant

Stayed in January 2024

Great hotel, friendly staff no hassle

Stayed in February 2024

Nothing to dislike but could have done with a bottle of water in room due to being late arrival.

Disabled friendly, good selection of food, large spacious rooms, helpful friendly staff, free safe

Stayed in February 2024

The Wi-Fi is pretty terrible. Shower in the room very poor and sprays water everywhere. Two of the main swimming pools are empty and unattractively roped off. No sign when they were going to be back in action. That's a big minus, when half of your pools are unavailable. The swimming pool that was in action was freezing! One plunge into it was enough. Most of the clientele are fine but there were a few dodgy types, a certain group from Newcastle on our stay. But they could have been worse. Couple of roaches in my room unfortunately. I suppose it's inevitable on FV. Hotel is a fair walk from the beach and even further from the main centre of Corralejo where the best bars and eateries are.

Food was a lot better than expected. Yes, you can go down the pizza/chips/hot dog/nuggets route but there's also proper, good food, freshly cooked fish and the like. A good deal of variety - you can go for a week and not eat the same thing. Every mealtime is good, some exceptional. The hotel has a lot going for it. The layout is nice and spacious. Staff nice enough (and the female receptionists are gorgeous, especially Irina!). Generally nice atmosphere round the pool, quite relaxing. The evening entertainment is variable but some of it is really good - the acrobats for example. Alcohol choices are wide and varied. Probably not the strongest of alcohol, but okay. The experience has made me think much more highly of all-inclusives.

Stayed in February 2024

Shower was poor, no cutlery, or pots or pans a bottle of water in room would of being nice

Food was excellent, staff were v helpful

Stayed in January 2024

The pools were too cold to use. A waste

The food was ok for the price. The entertainment guys were very good.

Stayed in January 2024

Nothing

Staff were friendly and kind. Food was great.

Stayed in January 2024

Good food , many pools, nice staff

Stayed in January 2024

Some areas of the hotel are in need of repair/improvements which are ongoing. The range of AI cocktails were quite limited and not very nice, but the sangria was nice, and spirits and mixers were available, as well as lager.

I believe the hotel is under new management and it is clear they are making and planning changes and improvements round the hotel. The rooms were basic but clean, the food was decent, the AI drinks were reasonable but limited choice of cocktails. The pools were good, plenty of sunloungers, entertainment was there but not pushed on you, same with the spa facilities, which we like. The food was excellent on New Years Eve they really put a lot of effort in. The staff were all friendly and happy to help throughout the stay.

Stayed in January 2024

There is only 1 bar. No quiet alternative areas at all for the evening unless you sit outside your own accommodation.. Entertainment although very good was incredibly loud and you had no choice to listen to until it finished . Reception staff didn't once smile and when asking a question replied What...rather than pardon! All other staff excellent

Low level rooms by pool area Private Good value for money Spa absolutely amazing

Stayed in November 2023

The night time entertainment was much too loud and when it was outside it was impossible to sit and talk to anyone. It is better when this is kept inside especially if there are families with young children wanting to sleep. We had a newly painted room but the bathroom had not been changed much..there was an old bath with a shower over it and it was sloping and very slippery and nothing to hold onto.. I assume walk in showers will be put in at some point as renovation is not yet complete.

The professional friendly and welcoming staff. Nothing was too much trouble. The food had improved from last time and there was always a good choice at every meal. The sushi was excellent. The rooms are being renovated and are looking less dated although not all bathrooms seem to have been done. Very spacious ,clean and comfortable. The location for us is perfect. Not much to fault at all.

Stayed in December 2023

Hated the beds so uncomfortable, no shelves in the wardrobe for extra people we had in our room that was very disappointing hated the fact the bar from 6pm was so small and outside the fuction area, and night time entertainment was shocking for anyone over 12. Breakfast was good but they wouldnt make omelettes even though most people were looking for them.. Lunch time menu was not great I mean you wouldn't starve

Liked the pools, loved the little bar outside area Cocobar i think thats what its called, staff work really hard and are extremely helpfull and nice

Stayed in April 2023

This time the food choice was limited and quite repetitive. All was edible of course and lovely salads. I am sure everywhere is struggling just now to budget.

The relaxed atmosphere, friendly helpful staff and clean rooms. Our 3rd time here and it is still the same

Stayed in April 2023

Cockroaches 😬, no locks on some of the communal toilet doors, entertainment a little lacking, a bit far out from centre of resort

Nice clean Pool areas, good variation of food and drinks. Accommodated our room choice at reception, helpful staff.

Stayed in March 2023

The rooms are quite spacious, just a bit outdated. But we did not really spend much time there, so it was not an issue. WiFi is not great...

Great, helpful, friendly and funny staff. Great food, nice bevarages😉 Really good entertainment during the day and also in the evenings.

Stayed in February 2023

Poor lighting on the staircases. ( my wife is partially blind)

Easy access once you got the layout of the hotel The staff were exceptional at all times

Stayed in February 2023

A good walk into town centre

Comfortable, plenty of room, liked activities & food was good with good variety.

Stayed in February 2023