San Bartolomeu, 4, 07600 El Arenal, Spain
#29 of 71 hotels in El Arenal
Guests' ChoiceBased on 217 hotel reviews
7.4Cleanliness
7.9
Comfort
7.6
Location
8.2
Facilities
7.3
Staff
8.2
Value for money
8.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Charlene
GermanyOnly the WiFi, it’s so weak, so I have never got a chance to be connected.
Breakfast was really good, the reception and all the staff are really nice and approachable.
Stayed in May 2024
Reviewed: December 22, 2023
Joao
IrelandGreat Location
Stayed in October 2023
Reviewed: October 18, 2023
Luke
United KingdomThere was a lot of noise from the busy street. I think the rooms need better sound proofing.
Stayed in October 2023
Reviewed: October 16, 2023
Lara
United KingdomIf family of 4 you would need two rooms even if these are babies. Room only allows 3
Staff was lovely, breakfast was good great location basic clean rooms bed was made and room cleaned daily.
Stayed in October 2023
Reviewed: October 13, 2023
Milan
SloveniaUncomfortable bed. Bad WIFI connection. Bathroom in bad condition. No sockets by the bed. Bad juices at breakfast. Dirty coffee machine.
Close to the riviera. AC.
Stayed in October 2023
Reviewed: October 4, 2023
Anthony
SpainNo tv remote. No phone in room. No fridge.
Staff helpful and friendly. Clean and modern. Good breakfast included.
Stayed in October 2023
Reviewed: September 25, 2023
Juliane
DenmarkWas missing a small fridge in the room to keep water and drinks cool
The pool and location
Stayed in August 2023
Reviewed: September 19, 2023
Linas
LithuaniaGot nice sea view at the 5th floor, but it's possible to get a view right to other hotel which is like 5 meters away. Rooms are clean, the bathroom lock didn't work tho.
Stayed in September 2023
Reviewed: September 14, 2023
Jonas
GermanyWifi was a little poor in the room
Nice hotel, clean and good location nearby playa de palma
Stayed in September 2023
Reviewed: September 12, 2023
Niki
NetherlandsThe wifi was incredible poor
The pool area and wait staff were lovely! The room was clean and comfortable and the location is great 😊
Stayed in September 2023
Reviewed: September 3, 2023
Peter
SlovakiaNoisy area, I was visiting the same hotel last year and this year it felt even worse. Drunk people yelling at the night, driving mopeds and cars like crazy. If you close the balcony door then noise is tolerable, but then you need to keep AC on (which also makes annoying himming noise), because the air gets stale quickly. Room is missing rack to dry clothes. Wifi is paid (but have unlimited data package on phone solves that).
The hotel looks modern, close to the beach, restaurants, shops, bus stops. Nice pool and pool area, good pool bar. Staff is friendly. Rich selection at the breakfast bar. Room large enough, with air conditioning.
Stayed in September 2023
Reviewed: August 26, 2023
Alan
Hong KongNo parking but there is parking a short walk away or on the street is possible otherwise it was very good for the price
Close to the beach good breakfast included Nice sea view from my balcony Very nice helpful and efficient girl on reception desk big pool plus other amenities
Stayed in August 2023
Reviewed: August 21, 2023
Adrianne
AustraliaThe location around the hotel wasn't great, felt a bit dodgy at night and drunk people around yelling ect. It's fairly loud on thew street at times so sleep with ear plugs. But generally its fine here, during the day was all good nearby but good to stay here if it's just to sleep and be out most of the day. The male staff member wasn't helpful at all. Rather rude when asked simple questions. We asked the other staff member about parking and just said wherever, when there's actually a number of parking areas around - there's one up the street on the right which is a big gravel area for cars, it can get really busy but managed to get a spot each time there. A glass accidentally broke in the bathroom sink as it slid in from the side, and the it couldn't be cleaned up until the next morning - was a bit annoying we couldn't use the sink.
The hotel itself was fine and the room was fine. Was all good for our needs for the room, we weren’t there much, we were out all day driving to the beaches on the other side of the island and came back to sleep.
Stayed in July 2023
Reviewed: August 11, 2023
Džafić
GermanyThe women who clean the room did not want to leave clean towels, but left the already used and dirty ones on the chairs to dry. And when you ask for a clean towel, they don't give it to you because you have one clean one and that's not enough for two people who came to the sea 😮
The breakfast and dinner staff as well as the chefs were excellent and I would also like to commend the pool bar staff.
Stayed in August 2023
Reviewed: July 29, 2023
Forty-four
GermanyGood breakfast, very good location to the bay and beach.
Stayed in July 2023
Reviewed: July 28, 2023
Nikola
AustraliaGreat sized room in a good location.
Stayed in June 2023
Reviewed: July 24, 2023
Bianca
BrazilThey charge for Wifi! Time to use the pool finish at 6:30pm! Too much noise outside the building and also the guests
Breakfast was ok
Stayed in July 2023
Reviewed: July 23, 2023
Nina
SerbiaBreakfast was nice.
Stayed in July 2023
Reviewed: July 21, 2023
Jasmina
DenmarkToo noisy area.
In a very noisy area at the very end of the beach. However public transport (bus) is very close, so its easy to get to Palma. Not a 4 or 5 star hotel but good value for money. Staff wwas very friendly especially the ladies by the pool.
Stayed in June 2023
Reviewed: July 20, 2023
Grace
United KingdomWe paid for two lots of wifi for the week however the signal on the 4th floor was very poor and we could barely access internet with it so this was frustrating. Due to being on the 4th floor we did not struggle too much with noise, however the resort in general is very much a party resort for young groups - which we did not realise when booking. The staff at the hotel could be friendlier. There was no fridge in the room to store bottles of water, which we did find a bit inconvenient in 36 degree heat.
The hotel was clean, affordable & in a great location in terms of accessing the beach, shops and restaurants. We paid extra for a sea view and the view was absolutely lovely. The room was modern and clean. The aircon in the room worked perfectly. The pool area was nice & clean, with a big pool and friendly lifeguards. The breakfast was repetitive however the food was always nice & it was a nice added touch. It was my birthday whilst away and the cleaners helped my partner to put balloons up & have champagne in the room on arrival which was nice.
Stayed in July 2023
Reviewed: July 16, 2023
Mohammed-aamir
United KingdomThe fact that we have to pay for wifi is absolutely absurd. Not only that, the wifi didn’t even work in the room. We live in 2023. Everyone needs access to the internet. What if there’s an emergency? The owners really need to consider this instead of charging for wifi that doesn’t even work. Towels every two days policy. That is honestly really bad, unhygienic and very stingy of the hotel. Every single hotel must provide fresh towels daily. That’s not even something to debate about. If they provided the above, I would’ve given them the highest score.
The staff were really helpful. Especially the woman receptionist from a Chinese background who I regrettably forgot her name. Matthias and Alejandro were superb. I’d like to give a shout-out to the cleaners who were very helpful too.
Stayed in July 2023
Reviewed: June 27, 2023
Sébastien
FranceNo towels for the pool, room is not soundproofed so if your neighbours like mines my last night are disrespectful and noisy in the hallway you will hear everything
Location, swimming pool, included breakfast buffet, room air conditioning, room balcony, value for money
Stayed in June 2023
Reviewed: June 15, 2023
Srdjan
SerbiaNo pakring. No free wifi. Not quiet in the room, I heard everything from the corridor and room beside and the room above. Popular for yound people so it was very noise.
Value for money. Good breakfast. Good position.
Stayed in June 2023
Reviewed: June 14, 2023
Aleksandra
PolandLack of possibility to get hot water in the hotel (no kettle in room). Loud neighborhood
Localization was good (close to the sea) but a little bit too loud.
Stayed in June 2023
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