Luis Pasteur, S/N, 28703 San Sebastián de los Reyes, Spain
#7 of 22 hotels in San Sebastián de los Reyes
Guests' ChoiceBased on 454 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 7, 2024
Aashima
CanadaAll was great.
Not applicable
Stayed in April 2024
Reviewed: April 7, 2024
Fatemeh
GermanyBreakfast was not good. Little options
Free coffee machine
Stayed in April 2024
Reviewed: April 5, 2024
Lindsey
United KingdomNothing really
The location was perfect for our needs, walking distance to the Madrid football cup tournament, also right next to a great shopping centre with good shops and restaurants. The free hot drinks were brilliant in the hotel, staff extremely friendly and helpful
Stayed in March 2024
Reviewed: March 30, 2024
Alcala
PhilippinesThe shower pressure and the bed (really big)
Stayed in March 2024
Reviewed: March 25, 2024
Ceciyip
FranceThere was a bad smell when I entered the room, had to open the window for the whole day to reduce it
The room was big
Stayed in February 2024
Reviewed: February 23, 2024
Michel
FranceNothing!!!
The location, the staff and the breakfast... all excelent!
Stayed in February 2024
Reviewed: February 20, 2024
Yehya
AustraliaThere was hair in the shower which turned us off.
Location and the mall being close by. I also liked they had free coffee, tea and hot chocolate
Stayed in February 2024
Reviewed: February 15, 2024
Enrique
SpainPErfect for airport options size of the room Clean
Stayed in December 2023
Reviewed: February 3, 2024
Ģirts
LatviaOverall breakfast experience was not so good. Food was cold, not a lot of options to choose from, no vegetables and dining room tables where all shaky.
Fruits, coffee & nuts where there
Stayed in January 2024
Reviewed: January 21, 2024
Dalal
BahrainThe hot water was not working properly
Space and comfortable
Stayed in January 2024
Reviewed: January 7, 2024
Lorenzo
GermanyThe air conditioning was not working properly. It was very cold in the room. No hot water in the morning. They told us, they were doing maintenance…
The family room was very big. Staff very welcoming
Stayed in January 2024
Reviewed: January 5, 2024
The
United States of AmericaParking garage was so dirty with garbage in the floor giving a really bad first impression.
The location and check in process. The rooms are nice and big.
Stayed in January 2024
Reviewed: January 4, 2024
Parastoo
United Arab EmiratesI just needed and iron and a kettle if was possible . I was there for 3 weeks and a kettle was a must.
The rooms very pretty big for long stay. The bathrooms were big and comfortable . Beds were perfect size with very comfortable mattress and pillows. The floors were not noisy at all. Friendly staff and good location . Very close to mall and supermarkets.
Stayed in December 2023
Reviewed: December 27, 2023
Daniel_cobos
GermanyThe lack of shuttle to the airport.
Excelent location despite there is no metro station nearby. Good value for money.
Stayed in December 2023
Reviewed: December 26, 2023
Ali
United Arab EmiratesThe staff are excellent, very friendly and always available for support. The location is just behind the Plaza Nord mall with many amenities around.
Stayed in December 2023
Reviewed: November 14, 2023
William
United KingdomThe AC wasn’t working, the room was extremely hot, we opened the windows but this resulted in a lot of motorway noise. The girl on reception did explain there had been a problem with some of the rooms and did offer another room.
Room was comfortable, and the facilities excellent
Stayed in November 2023
Reviewed: October 31, 2023
Nancy
United States of AmericaQuick stay before heading to airport at 4 am. Very comfortable bed!
Stayed in October 2023
Reviewed: October 25, 2023
Phaedra
United KingdomThere were no drinking glasses in the room and no international television channels.
Room was very clean and spacious.
Stayed in October 2023
Reviewed: October 20, 2023
Qsmhna
Hungaryin breakfast omellete was just like freezed on daily basis, chair in the room with teared leather,
it was on the great location
Stayed in October 2023
Reviewed: October 20, 2023
Martin
MexicoA little bit far.
Useful Hotel closed to the airport.
Stayed in October 2023
Reviewed: October 17, 2023
Ángela
SpainThe pillows on the bed were very flat and not firm at all
Friendly staff, good selection of foods for breakfast buffet, with soy milk.
Stayed in October 2023
Reviewed: October 2, 2023
Lisa
GuernseyLocation
Stayed in October 2023
Reviewed: September 21, 2023
Ásdís
IcelandThe breakfast was not good, sometimes there was butter, sometimes not. The forks and knives were dirty, the sausages cold etc. Also, the rooms were more run down than expected - they look very modern on the photos but perhaps soon the flooring needs renovating. The rooms were very simple, nothing extra - no kettle for hot water, no glass, no hair conditioner etc. The room smelled a bit of pets, and the other room like smoking.
The staff was very helpful and nice! I also liked the terrace.
Stayed in September 2023
Reviewed: August 27, 2023
Rickyleeuk
United KingdomEverything was ok.
Accessible to the road from Madrid to Burgos and also to Barajas Airport. Great location for business as many big HQ companies are in the area. Hotel has snacks and a Starbucks machine. Room is spacious and bed comfy. Parking is spacious and enough room for a good wide car and low sports car, also EV charging for Tesla only but IONITY is nearby.
Stayed in August 2023
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