Mestral, s/n, 07710 Punta Prima, Spain
#6 of 22 hotels in Punta Prima
Guests' ChoiceBased on 138 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
8.4
Facilities
8.4
Staff
9.1
Value for money
8.1
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Chris
GuernseyThe people encouraging various exercises around the pools didn't really need such loud megaphones!
Food from the buffet breakfast and dinner was excellent with a wide variety of choice
Stayed in May 2024
Reviewed: May 7, 2024
Ryan
United KingdomCan't say there was anything I didn't like
For the money it was great value Had a gym, spa, great pool, room was really good, food was nice
Stayed in May 2024
Reviewed: October 28, 2023
Diana
FranceA lot of noise from the outside very poor insulation of the rooms- you can hear music and people talking outside
The buffet was very nice and the terrasse is great
Stayed in October 2023
Reviewed: September 26, 2023
Sophie
United KingdomSome of the staff in the dining area were quite dismissive of us with small children. We felt quite uncomfortable a couple of times as one of the waitresses looked annoyed with us.
Love the location and the family facilities, the animation team are amazing.
Stayed in September 2023
Reviewed: September 24, 2023
Kaleigh
United KingdomThe rooms unfortunately don't reflect the cleanliness and standards of the rest of the hotel. On arrival our toilet was filthy and the floors hadn't been swept and cleaned as there was hair and left over stuff on the floor. The shower head needs to be cleaned as a few must be blocked and spray little and everywhere soaking the bathroom. We did complain and someone eventually cleaned the toilet but it took 4 days before the floors were swept and cleaned. The fridge in the room was also filthy. Overall the rooms need a bit of TLC and a good clean. I also noticed responses to reviews have been copied from chat GPT so I'm not sure how well they take onboard feedback..if the rooms had been clean this would have been a fabulous stay.
The hotel itself is really lovely and modern. The pool areas and leisure facilities are very clean and well maintained. The meal buffets have plenty of choice and options and good value. The reps from the animation teams and the front of house staff are very friendly as well. Location is excellent, approx €25 in a taxi from the airport and a bus stop outside to Maó. Pleasant walk to Binibeca and the surrounding areas.
Stayed in September 2023
Reviewed: September 22, 2023
Lisa
United KingdomService and food in the snack bar wasn't good at all!
Plenty of sunbeds at any time of the day. Staff very welcoming and friendly. Food in the buffet changed daily, always easy to get a table.
Stayed in September 2023
Reviewed: September 17, 2023
Sean
IrelandYou cant use the gym till after 8am , access should be given earlier. The reason given is it need to be cleaned but maybe clean each evening. Some staff are too quick to remove plates from table at meal times. I wasnt finished eating and my plate was whipped away as i read something on my phone. Being a solo traveller, i came back to my table to find my drink gone 3 times(ok it was only water but very frustating as i was not finished eating and had gone to get my next course)
Its a nice hotel. Staff are friendly and helpful. The rooms are spaceous and kept clean. Towels changed daily.rooms are air conditioned and was welcome on hot days(28 degrees in sept). Hotel is close to the beach. There is a great selection of food at meal times. I had the halfboard option
Stayed in September 2023
Reviewed: September 4, 2023
June
United KingdomMaybe an adults only area as there were no quiet areas. Not much seating in reception area were you could play cards or just relax
It was very busy and noisy but food was nice
Stayed in August 2023
Reviewed: August 12, 2023
Steven
United KingdomBed, bedroom small and bit dated
Food drinks location
Stayed in August 2023
Reviewed: August 8, 2023
Gemma
United KingdomClean, great location, lovely helpful staff
Stayed in August 2023
Reviewed: July 28, 2023
Laura-lee2019
IrelandAll inclusive drinks were not as good as we used to. No cava included, which we found strange for Spain. Bar is extremely strict on times. We couldn't even get a bottle of water at exactly 12 pm. There's no water provided in rooms, so make sure you take some bottles from the bar before it closes at night. The room itself was fine, but dont expect much from a view. Our room was 5103 and had zero views. While the beach is close, nice and sandy with bars and shops, there are other more beautiful beaches on the island. We rented a car and within 10 mins drive there are amazing calas. The island itself is small so a few days in a car you will see lots! Car rental is 2 mins from hotel.
Reception staff we very friendly and helpful. Location is only about 15 to 20 mins to airport. Cost us about 15 euro in taxi. Food was good value for money, breakfast, lunch, dinner lots of options. Air con in room was good in the July heat. Hotel was kept very clean. Its a short walk to beach. You can keep all inclusive band after checking out at 12pm which was handy as our flight home was later that night.
Stayed in July 2023
Reviewed: July 28, 2023
Paul
United KingdomN/A
Clean, modern accommodation, great breakfast selection
Stayed in July 2023
Reviewed: July 22, 2023
Margaret
United KingdomAlthough my room was adequate and comfortable, my balcony faced directly onto the opposite block which was quite near. I booked quite late so understand that I probably did not get the best room. I appreciated the cleanliness.
There was a great selection. Lovely outdoor terrace which was so good because I found the indoor area rather dark and lacking in atmosphere. Staff very professional and friendly. Always plenty of free tables to choose from.
Stayed in July 2023
Reviewed: June 30, 2023
Mike
United KingdomSuspect myself & spouse got some kind of food infection/bug on the last night, both with upset tummies. Shame as it spoilt the what would have been perfect week away.
Good food, good staff, friendly, great little activities like yoga sessions (opt in & out as you like). Rooms.
Stayed in June 2023
Reviewed: June 29, 2023
Smith
United KingdomPools and simple easy to follow layout.
Fabulous food, great shows, lovely helpful staff
Stayed in June 2023
Reviewed: June 21, 2023
Mr
United Kingdomthe room was very small and bed was two singles when we requested a double the sheets felt very plastic and uncomfortable. some kind of alarm went off in middle of night for three night!!! very noise around pool
very good location breakfast and dinner was really good. nice area and beach.
Stayed in June 2023
Reviewed: June 19, 2023
Joanne
United KingdomNothing
It was spacious and clean . Close to the beach.
Stayed in June 2023
Reviewed: June 12, 2023
Dmitri
United Kingdomliked almost everything! really great place, just once I found someone tuft of hair in the towel, I thought it’s a spider, was really unexpected. And our beds was running from each other: every morning we had hole between our beds.
Superb place for family vacation, plenty kids activities, amazing pool for little ones. Nice food! Friendly and very helpful staff! Great location, less than 5 minutes walk to the beach.
Stayed in June 2023
Reviewed: May 15, 2023
Rafaela
United KingdomThe staff was a bit stingy with all inclusive drinks.
Vanessa at reception desk was incredible.
Stayed in May 2023
Reviewed: May 14, 2023
Maureen
GuernseyRoom quire small and cluttered. Some of the food at the buffet was cold.
Food was fair enjoyed the bar food best. Also it was very good value for money - we were half board Animation team were really good.
Stayed in May 2023
Reviewed: May 12, 2023
Mark
United Kingdommy room was tired and benefit from updating
staff were friendly and helpful good value and good location nice pools and child friendly
Stayed in May 2023
Reviewed: November 30, 2022
Ian
United Kingdombed mattress is a bit hard for me
thoroughly enjoyed my stay in the hotel. great facilites, clean room, hot showers and wonderful staff. food were lovely and has got a massive variety! my meal times were more enjoyable thanks to the lady stationed on the island (not sure is she’s still there as she was planning to move to madrid) who was genuinely friendly, accomodating and always a ray of positive energy. let me use the shower room so i can get ready before my evening flight
Stayed in October 2022
Reviewed: September 27, 2022
Jason
United KingdomBeds were to hard
Good choice
Stayed in September 2022
Reviewed: September 25, 2022
Astrauskiene
United KingdomNoise level in apartments as walls were very thin. And very small fridge
Pool location and staff were exelent
Stayed in September 2022
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