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Reviews of Occidental Menorca This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mestral, s/n, 07710 Punta Prima, Spain

#6 of 22 hotels in Punta Prima

Guests' Choice

Review Score

Based on 137 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 29, 2024

    8.0
    Very pleasant and relaxing, staff were friendly and helpful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    The people encouraging various exercises around the pools didn't really need such loud megaphones!

    Food from the buffet breakfast and dinner was excellent with a wide variety of choice

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Lovely trip, excellent value for money - would stay there again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Can't say there was anything I didn't like

    For the money it was great value Had a gym, spa, great pool, room was really good, food was nice

    Stayed in May 2024

  • Reviewed: October 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room (3 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    A lot of noise from the outside very poor insulation of the rooms- you can hear music and people talking outside

    The buffet was very nice and the terrasse is great

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Some of the staff in the dining area were quite dismissive of us with small children. We felt quite uncomfortable a couple of times as one of the waitresses looked annoyed with us.

    Love the location and the family facilities, the animation team are amazing.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    7.0
    Pleasant week in Menorca!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The rooms unfortunately don't reflect the cleanliness and standards of the rest of the hotel. On arrival our toilet was filthy and the floors hadn't been swept and cleaned as there was hair and left over stuff on the floor. The shower head needs to be cleaned as a few must be blocked and spray little and everywhere soaking the bathroom. We did complain and someone eventually cleaned the toilet but it took 4 days before the floors were swept and cleaned. The fridge in the room was also filthy. Overall the rooms need a bit of TLC and a good clean. I also noticed responses to reviews have been copied from chat GPT so I'm not sure how well they take onboard feedback..if the rooms had been clean this would have been a fabulous stay.

    The hotel itself is really lovely and modern. The pool areas and leisure facilities are very clean and well maintained. The meal buffets have plenty of choice and options and good value. The reps from the animation teams and the front of house staff are very friendly as well. Location is excellent, approx €25 in a taxi from the airport and a bus stop outside to Maó. Pleasant walk to Binibeca and the surrounding areas.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    8.0
    Lovely relaxing break away
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Service and food in the snack bar wasn't good at all!

    Plenty of sunbeds at any time of the day. Staff very welcoming and friendly. Food in the buffet changed daily, always easy to get a table.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Great hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 10 nights
    • Submitted from a mobile device

    You cant use the gym till after 8am , access should be given earlier. The reason given is it need to be cleaned but maybe clean each evening. Some staff are too quick to remove plates from table at meal times. I wasnt finished eating and my plate was whipped away as i read something on my phone. Being a solo traveller, i came back to my table to find my drink gone 3 times(ok it was only water but very frustating as i was not finished eating and had gone to get my next course)

    Its a nice hotel. Staff are friendly and helpful. The rooms are spaceous and kept clean. Towels changed daily.rooms are air conditioned and was welcome on hot days(28 degrees in sept). Hotel is close to the beach. There is a great selection of food at meal times. I had the halfboard option

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Not a bad hotel but definitely not for couples as no adult only areas.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Maybe an adults only area as there were no quiet areas. Not much seating in reception area were you could play cards or just relax

    It was very busy and noisy but food was nice

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    Great for families, not for couples
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed, bedroom small and bit dated

    Food drinks location

    Stayed in August 2023

  • Reviewed: August 8, 2023

    9.0
    Lovely 7 day week family holiday!! Perfect for families! Great location!! Buffet restaurant amazing! Plenty of food and
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 3 Children)
    • Stayed 7 nights
    • Submitted from a mobile device

    Clean, great location, lovely helpful staff

    Stayed in August 2023

  • Reviewed: July 28, 2023

    8.0
    Couple holiday
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All inclusive drinks were not as good as we used to. No cava included, which we found strange for Spain. Bar is extremely strict on times. We couldn't even get a bottle of water at exactly 12 pm. There's no water provided in rooms, so make sure you take some bottles from the bar before it closes at night. The room itself was fine, but dont expect much from a view. Our room was 5103 and had zero views. While the beach is close, nice and sandy with bars and shops, there are other more beautiful beaches on the island. We rented a car and within 10 mins drive there are amazing calas. The island itself is small so a few days in a car you will see lots! Car rental is 2 mins from hotel.

    Reception staff we very friendly and helpful. Location is only about 15 to 20 mins to airport. Cost us about 15 euro in taxi. Food was good value for money, breakfast, lunch, dinner lots of options. Air con in room was good in the July heat. Hotel was kept very clean. Its a short walk to beach. You can keep all inclusive band after checking out at 12pm which was handy as our flight home was later that night.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    9.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Clean, modern accommodation, great breakfast selection

    Stayed in July 2023

  • Reviewed: July 22, 2023

    8.0
    Very good. Very clean hotel and friendly yet professional staff.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Although my room was adequate and comfortable, my balcony faced directly onto the opposite block which was quite near. I booked quite late so understand that I probably did not get the best room. I appreciated the cleanliness.

    There was a great selection. Lovely outdoor terrace which was so good because I found the indoor area rather dark and lacking in atmosphere. Staff very professional and friendly. Always plenty of free tables to choose from.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    9.0
    Good.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    Suspect myself & spouse got some kind of food infection/bug on the last night, both with upset tummies. Shame as it spoilt the what would have been perfect week away.

    Good food, good staff, friendly, great little activities like yoga sessions (opt in & out as you like). Rooms.

    Stayed in June 2023

  • Reviewed: June 29, 2023

    9.0
    11 days in the sun near a beach with fabulous food and great entertainment.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Pools and simple easy to follow layout.

    Fabulous food, great shows, lovely helpful staff

    Stayed in June 2023

  • Reviewed: June 21, 2023

    7.0
    some good point but will not return to this hotel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the room was very small and bed was two singles when we requested a double the sheets felt very plastic and uncomfortable. some kind of alarm went off in middle of night for three night!!! very noise around pool

    very good location breakfast and dinner was really good. nice area and beach.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    9.0
    Brilliant stay for my daughters hen party
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It was spacious and clean . Close to the beach.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Great holidays
    • Leisure trip
    • Family with young children
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted from a mobile device

    liked almost everything! really great place, just once I found someone tuft of hair in the towel, I thought it’s a spider, was really unexpected. And our beds was running from each other: every morning we had hole between our beds.

    Superb place for family vacation, plenty kids activities, amazing pool for little ones. Nice food! Friendly and very helpful staff! Great location, less than 5 minutes walk to the beach.

    Stayed in June 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was a bit stingy with all inclusive drinks.

    Vanessa at reception desk was incredible.

    Stayed in May 2023

  • Reviewed: May 14, 2023

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    Room quire small and cluttered. Some of the food at the buffet was cold.

    Food was fair enjoyed the bar food best. Also it was very good value for money - we were half board Animation team were really good.

    Stayed in May 2023

  • Reviewed: May 12, 2023

    7.0
    overall good value for money
    • Leisure trip
    • Family with young children
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    my room was tired and benefit from updating

    staff were friendly and helpful good value and good location nice pools and child friendly

    Stayed in May 2023

  • Reviewed: November 30, 2022

    9.0
    great stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    bed mattress is a bit hard for me

    thoroughly enjoyed my stay in the hotel. great facilites, clean room, hot showers and wonderful staff. food were lovely and has got a massive variety! my meal times were more enjoyable thanks to the lady stationed on the island (not sure is she’s still there as she was planning to move to madrid) who was genuinely friendly, accomodating and always a ray of positive energy. let me use the shower room so i can get ready before my evening flight

    Stayed in October 2022

  • Reviewed: September 27, 2022

    8.0
    Enjoyed our break over all very good
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Beds were to hard

    Good choice

    Stayed in September 2022

  • Reviewed: September 25, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noise level in apartments as walls were very thin. And very small fridge

    Pool location and staff were exelent

    Stayed in September 2022

Showing 1 - 25

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