Alcorce, 11, 35510 Puerto del Carmen, Spain
#367 of 832 hotels in Puerto del Carmen
Guests' ChoiceBased on 694 apartment reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.4
Facilities
8.5
Staff
9.1
Value for money
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 1, 2024
Samantha
United KingdomNot enough umbrellas at the pool and pool opens at 930. Prefer wee bit earlier. Maybe 8ish. Wifi is poor and expensive. Have to pay for safe... what decade are we in? Beds are only changed once per week. Suppose that's why they're so reasonably priced. But would defo book again
Good layout. Well established. Lovely staff. Good changing facilities. Only 10 min walk off main strip
Stayed in April 2024
Reviewed: April 26, 2024
Cormac
IrelandNice apartment, very clean, good location, friendly staff.
Stayed in April 2024
Reviewed: April 25, 2024
Bernadette
IrelandDidn’t get breakfast but got lunch which was good
Stayed in March 2024
Reviewed: April 19, 2024
Teila
IrelandNot enough parasols Wi-Fi charge per person and not by room Pool was closed for over 24 hours
Very clean Nice location
Stayed in April 2024
Reviewed: April 8, 2024
Tom
United KingdomNothing.
All staff were friendly, helpful and polite.
Stayed in April 2024
Reviewed: April 6, 2024
Paula
United KingdomThe plastic table outside was very tired and well used.
The apartment was very clean.
Stayed in April 2024
Reviewed: April 1, 2024
Mark
IrelandNothing to say here.
The staff were amazing especially the girls in the pool bar. Plenty of sun loungers by the pool. Fresh towels every other day. Spotlessly clean. Great little apartments with a supermarket on site.
Stayed in March 2024
Reviewed: March 27, 2024
Maria
United States of AmericaThe lighting in the apartments is too bright. Lamps would be nice.
The location and the staff.
Stayed in March 2024
Reviewed: March 26, 2024
Eugene
IrelandThe weather was awful
Didn’t have breakfast but had lunch & it was good
Stayed in March 2024
Reviewed: March 13, 2024
Mary
Ireland2 bed apt with 2 bathrooms
Stayed in March 2024
Reviewed: March 12, 2024
Angela
United KingdomThere was just one grumpy receptionist one day but only saw him once the other 2 were ever so helpful and friendly along with the rest of the staff. Had a lovely break.
Nice rooms, small hotel,had a nice Bar with food service, which was very nice. Service was great from all the staff and little supermarket very handy.also baked fresh bread and croissants daily opening early till late. Would return 👍 could not here any noise in the room from outside once the doors n window were shut.
Stayed in March 2024
Reviewed: March 6, 2024
Margaret
IrelandGreat value for money, very quite and found the shop on site excellent.
Stayed in February 2024
Reviewed: February 28, 2024
Vicky
IrelandFood was delious
Stayed in February 2024
Reviewed: February 26, 2024
Chloe
United KingdomThe day we arrived the doors in our apartment were freshly painted so we had wet doors for the first few days and the apartment smelt of paint which was unfortunate
Very clean lovely apartments close to the pool area and only a 5/10 minute walk from the strip. Staff were lovely and helpful at all times. Small supermarket in the hotel which was very handy aswell.
Stayed in February 2024
Reviewed: February 24, 2024
Colette
United KingdomWhilst the swimming pool was great once you got in, access for me was very difficult. I am short, late 60s and have a back problem. The solid steps into the pool were extremely steep and I couldn't use them. The rail steps were very shaky and steep to the top. So I only got to use the pool once. Steep hill to main resort.
Lovely refurbished accommodation in a compact resort. Great bar for drinks and food. Handy supermarket adjacent to resort.
Stayed in February 2024
Reviewed: February 20, 2024
Stephen
United KingdomNot much to say here, if you want to eat out by the harbour, it's quite a trek,
The pool area and bar were great,location good for strip
Stayed in January 2024
Reviewed: February 17, 2024
Orla
IrelandCheck in was supposed to be a 3pm but we weren't allowed to check in to our room until 4pm.
Nice and quiet. Very clean
Stayed in February 2024
Reviewed: February 9, 2024
Karen
IrelandTwin bed instead of double bed, not great for a couple
Accommodation was great, pool access good and food available
Stayed in February 2024
Reviewed: February 8, 2024
Gerry
IrelandWe liked the 2 bedroom apartment. The pool was heated.
Stayed in February 2024
Reviewed: February 7, 2024
Michael
United KingdomNothing
The gym and helpful staff
Stayed in January 2024
Reviewed: February 5, 2024
Pamela
IrelandThe Wi-Fi is €6 per day but the connectivity is very poor. We were unable to use it in the apartment most of the time, it was better around the bar area. There is only 1 plug in the kitchen which was a nuisance. Overall the staff were helpful, but on the day we were leaving the guy on reception refused to order a taxi to bring us to the airport as he was having his lunch! He was in a room only feet away from the phone. He got very annoyed, then he got up and threw a phone number at us to do it ourselves. The lady in the bar saw what was happening and made the call from her own phone.
The location is very good. Within walking distance to the old town and beach. The property is clean and comfortable.
Stayed in February 2024
Reviewed: February 3, 2024
Deirdre
IrelandLocation!!! Up a steep hill and not suitable for couples in their 70s. Heart condition/hip problems etc.
Everything
Stayed in February 2024
Reviewed: February 1, 2024
Brenda
United Kingdompool towels available for rent. slightly better kitchen equipment. a little nearer to the main street
very short transfer from the airport. friendly staff. room overlooking the pool.
Stayed in January 2024
Reviewed: January 29, 2024
David
IrelandThere was no iron board and it was not a steam iron.
The hotel was clean and quiet. Staff were very friendly and helpful. The location was good . Room got cleaned very 2 nd day
Stayed in January 2024
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