Carrer de Sant Pere Carrer Sant Pere 9, 07760 Ciutadella, Spain
#17 of 59 hotels in Ciutadella
Guests' ChoiceBased on 50 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.7
Value for money
9.2
Free Wifi
9.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: September 15, 2023
Dan
United KingdomPerfect Location to enjoy all of Ciutadella - right in the heart of the old town. Host Esther is truly lovely to get to know and she is happy to help with any information needed. Also provides cool bags, hats and beech umbrellas to use for day trips. Comfy bed and great shower / bathroom.
Stayed in September 2023
Reviewed: September 14, 2023
Marie
FranceEverything was perfect. For silence extremists do realize you are in the center of the town so you might hear some noises (only up to midnight for me) but nothing abnormal; it’s the joy of being at the center of everything :)
Beautiful hotel with very nice decoration and touches, loved the style - def took some pictures as inspo for my own house ;) Esther is amazing, super responsive with good tips eg where to park. Location is brilliant, and the little roof terrasse is really cute. Loved it!
Stayed in September 2023
Reviewed: July 16, 2023
Declan
AustraliaEsther provided the best possible communication and friendly service. she gave us tips for restaurants and where to park our car, whilst cleaning our room everyday. Thank you for making our stay so enjoyable Esther!
Stayed in July 2023
Reviewed: July 15, 2023
Lea
FranceBeautiful room with a comfortable bathroom. Great location. Easy access and lovely
Stayed in July 2023
Reviewed: July 6, 2023
Oniz
United States of AmericaNothing!
I love the property. It was taken care of exceptionally well and the owner treats the property as if it is her own house.
Stayed in July 2023
Reviewed: June 29, 2023
Jess
AustraliaVery pleasant stay in Menorca. Exceptional location in the heart of Cuitadella, walking distance to everything right outside of the door. Esther the manager was so lovely and extremely accomodating. Beautifully kept rooms with a modern Spanish touch. Will definitely recommend.
Stayed in June 2023
Reviewed: June 25, 2023
Lucy
New ZealandWe loved Calma Hotel! We stayed for 5 nights in June 2023 and we had booked the smaller room. We were upgraded to a much larger room which was so lovely. The hotel is in the best location in Ciutadella, so central and next to the best restaurant in town. El hogar de pollo, it’s a local spot with the best zamburrinas and pulpo in all of Menorca. The lady who runs Calma kindly took our washing and brought it back all clean and folded. The aircon was great after a long day in the sun!
Stayed in June 2023
Reviewed: June 9, 2023
Bruno
SpainGuest noise, but that is not an issue related to the hotel but rather to the guests, some (but not all) can be inconsiderate with noise.
Great location, surrounded by nice restaurants and cafes. The hotel, quaint, super clean and very comfortable (bed included). The owner, Esther, was amazing. Attentive from the very beginning and always concerned that we were having a pleasant stay, each day. Couldn’t ask for a better host. All around a very great experience.
Stayed in June 2023
Reviewed: June 6, 2023
Robert
United KingdomNothing
Esther was exceptionally helpful; the hotel is perfectly situated in the old town. The room was spotless, the bed comfortable and the shower fantastic. I would definitely stay again and highly recommend. Great value for money. Robert.
Stayed in June 2023
Reviewed: April 4, 2023
Michael
FranceSuper friendly staff, loved the recommendations and the communication. My room was comfortable and the location was perfect to start exploring Ciutadella.
Stayed in March 2023
Reviewed: April 4, 2023
Jessica
United Kingdomabsolutely nothing it was all perfect!
Esther is the perfect host! she was easily contactable at all times, she explained the check in process beforehand and even gave us a free upgraded which was the most unexpected treat! There was aircon & heating which made it perfect when it was warm in the day but cooler at night being out of season. Perfect location right in the centre but it was perfectly quiet at nighttime for us. The little terrace on the roof was simply gorgeous and an unexpected extra was the little seating area inside with a fridge and cutlery plates glasses etc. There is a smart tv in the room & the rooms are gorgeously decorated. Shower had really good pressure and the bed was very comfy! she even allowed us a later check out by an hour and to leave our bags in the reception until we had to leave, the biggest thank you to Esther! I wish we could of stayed longer! Cannot recommend the Calma hotel anymore if I tried!
Stayed in March 2023
Reviewed: March 12, 2023
Rebecca
United KingdomWe loved our stay here. Perfect location in the centre of citudella, beautifully decorated rooms with the comfiest bed, and excellent hospitality from the owner who was communicative and allowed us to leave our luggage and recommended a great coffee spot. An amazing hotel!
Stayed in March 2023
Reviewed: February 9, 2023
Nastassia
SpainVery beautifully equipped rooms in the center of ciutadella. Definitely will come back!
Stayed in February 2023
Reviewed: January 10, 2023
Paulina
PolandThe staff is helpful, communication very smooth, room beautiful and clean. There was small problem with AC/radiator, but it got fixed and our grade is only positive.
Stayed in January 2023
Reviewed: October 21, 2022
Hugo
BrazilEverything is perfect. Extremely attentive owners. Thank you very much!
Stayed in October 2022
Reviewed: October 19, 2022
Margot
United KingdomLiterally nothing. Everything was perfect.
Our stay was absolutely wonderful. We have literally told each other we want to come back to Menorca even if just for the hotel. Our host Esther was an absolute dream. She initially offered to exchange through WhatsApp and was fine with us arriving at 10am for check in (really accommodating) and then was always there whenever we had questions to assist us finding / understanding the parking situation in Menorca, recommended an incredible restaurant just next to the hotel (El Hogar Del Pollo) when we arrive which was the ideal first meal for us (hugely recommend). The hotel is located right in the center of everything, couldn't imagine a better location. And the room is incredibly cute and super clean. Esther cleans it daily. The bed was very comfortable too. We honestly couldn't have a better stay even though my boyfriend was sick most of the weekend and we had to spend quite a lot of time in the bedroom for him to recuperate. When we left, Esther was kind enough to allow us for a couple of extra hours in the bedroom before check-out so my boyfriend could sleep a bit longer. On my end, I had to be on a client call on my laptop which I did in the cute little communal area on the first floor and once I finished, Esther told me I could stay as long as I needed if I had to work. Now back in London, and we miss Menorca but most of all, we really miss Calma Hotel and Ester's kindness. Muchissimas gracias por tu hospitalidad, Esther. Hasta pronto!
Stayed in October 2022
Reviewed: September 19, 2022
Tom
ArgentinaNothing it was all good!
Great hotel, lovely staff and the perfect location. Couldn't recommend it more!
Stayed in September 2022
Reviewed: September 14, 2022
Kimberley
United KingdomPerfect location Nicely decorated
Stayed in June 2022
Reviewed: July 27, 2022
Natalija
CroatiaThe location of the accommodation is perfect. The host is great and it’s very clean! Recommend!
Stayed in July 2022
Reviewed: July 24, 2022
Mikymike89
ItalyEverything was perfect!
Stayed in July 2022
Reviewed: July 20, 2022
Arianna
United KingdomI didn't like the fact that they write that they have airport shuttle, while they don't have. They just give you the reference of a shuttle company...
Literally everything was perfect: pre-arrival communication quick and clear, room ready before check in time, hotel was clean, nice furnished, staff was incredibly helpful and nice. Warmly recommended!
Stayed in July 2022
Reviewed: July 15, 2022
Ahmet
Turkeyeverything was wonderful
wonderful hidden gem in the middle of the old city. it’s been open for 4 years but everything looks brand new, very well maintained. all details are wonderful. the host (owner) is great, and available all the time. wonderful experience
Stayed in July 2022
Reviewed: June 23, 2022
Beatrice
SpainExcellent support from the hosts, available to answer all of our Qs :)
Stayed in June 2022
Reviewed: May 24, 2022
Anne
United KingdomExcellent location in the old town, just two minutes' walk from the square for my early morning coffee. The owner was super friendly and helpful. Nothing was too much trouble. Highly recommend.
Stayed in May 2022
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content