Atocha, 83, Madrid City Center, 28012 Madrid, Spain
#440 of 440 hotels in Madrid
Guests' ChoiceBased on 331 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.0
Staff
8.8
Value for money
7.6
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 31, 2023
Mattepps
United States of AmericaThe hotel really needs to increase the quality of the breakfast - 2 hot options, one of which were the low quality hotdog sausages bought at the supermarket. If more options were offered, including vegetable options, it would go a long way.
Great location. Room was clean, modern, perfect for a stop-over stay while traveling.
Stayed in July 2023
Reviewed: July 24, 2023
Sevi
United KingdomLong walk to get to the room
Well located, Excellent Room Service and room design
Stayed in July 2023
Reviewed: July 22, 2023
Puerta
ColombiaWe booked two rooms and the ones assigned were in opposite sides of the hotel.
Location and the facilities
Stayed in July 2023
Reviewed: July 21, 2023
Gilbert
NetherlandsThere were construction works which were nog mentioned before the time of booking.
Stayed in May 2023
Reviewed: July 18, 2023
Andrey
CyprusAlready renovated and UpToDate room at old building. Repair/renovation works at the part of floors and correspondingly some inconvenience (not too bothering).
Excellent breakfast. Very high ceiling - 5 m or about. Already renovated and UpToDate room at old building.
Stayed in July 2023
Reviewed: July 18, 2023
Ian
United KingdomLarge, modern rooms in a perfectly central location.
Stayed in July 2023
Reviewed: July 18, 2023
Juancahernandez
ColombiaThe bathroom: the bathtub floor is very slippery. You should consider to install anti-slip tapes or similar to avoid risk of falls/accidents.
The location was great! The room had very good space for us (family of 3). The staff was really supportive, kind and willing to help.
Stayed in July 2023
Reviewed: July 2, 2023
Ossei
United KingdomVery clean and peaceful
Stayed in June 2023
Reviewed: July 1, 2023
Judy
United States of AmericaGreat location
Stayed in June 2023
Reviewed: June 1, 2023
H
United States of AmericaDated bathroom.
Room was decent size. The hotel is located on a busy street but no noise issues. The buffet breakfast was $12 or $15 per person. There are so many restaurants close by with much better breakfast options.
Stayed in May 2023
Reviewed: May 22, 2023
Esra
Turkey-The building was old and there was a construction outside. It was noisy and it wasn’t that fancy to stay in a construction! I think the property should mention about the construction going on. -The photos on Booking.com does not really look like the hotel. The rooms were dark, they didn’t get sun light. Eventhough I booked a superior room, it was small and dark. I had to change my room. -The hot water side of the faucet was not working. And also there was no hot water in the shower. -The heater was not working in the room. - The receptionist (all 3 of them) were not very helpful and friendly. They weren’t solution oriented.
-The location was great. The hotel location was between museums and city center. We didn’t need to use any public transportation vehicle. We just walked every where. -The breakfast was satisfying. -The waiter and waitress in the breakfast room were very helpful.
Stayed in May 2023
Reviewed: May 19, 2023
Agne
United KingdomLack of soundproofing meant it was noisy with the works outside in the street. Only happened for one night
Great location and good hotel overall.
Stayed in May 2023
Reviewed: May 13, 2023
Rose
United Kingdomhaving building work snd didn’t warn us when we booked or check in couldn’t sleep passed 7.30 with drilling and bagging that sounds like like coming through the our door
beds very comfortable good breakfast
Stayed in April 2023
Reviewed: May 5, 2023
Robert
BahrainThe place was under construction and they should mention that when booking.
The location was great. It was in the center of everything.
Stayed in May 2023
Reviewed: May 4, 2023
Marcela
United States of AmericaThere seem some renovations going on
Location and value for the money
Stayed in April 2023
Reviewed: May 1, 2023
Asem
SwitzerlandUnfortunately we didnt have much of a view, the window faced the inside of the building and all we could see was a wall.
Very clean and comfortable room, the staff was friendly, location is unbeatable, just in front of the metro station and walking distance to the train station as well as to the center of town!
Stayed in May 2023
Reviewed: May 1, 2023
Carretie
United States of AmericaT
Location
Stayed in April 2023
Reviewed: May 1, 2023
Hady
Egyptthe hotel was under renovation
the location near metro station
Stayed in April 2023
Reviewed: April 25, 2023
Pat
IrelandNo kettle or coffee maker in the room - surprising for a 4 star hotel
Stayed in April 2023
Reviewed: April 14, 2023
Meghna
United Kingdomslightly dated decor in rooms
central excellent location , very good breakfast spread; kind to keep our luggage after checkout.
Stayed in April 2023
Reviewed: April 13, 2023
Anand
Germanylifts not working and building was under renovation.
close to city proximity and Arocha.
Stayed in April 2023
Reviewed: April 8, 2023
Annie
SpainSome noise from the street
Clean and well located
Stayed in March 2023
Reviewed: April 7, 2023
Samuel
United Kingdomnot much, room maybe a little dated but ok
location
Stayed in April 2023
Reviewed: March 27, 2023
Peter
United Kingdomno ability for tea/ coffee making in room only a pay for drink dispenser in foyer No bar or restaurant
excellent location. wide breakfast selection as buffet. comfy bed, good shower, free water in fridge
Stayed in March 2023
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