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Reviews of Club Excelsior II This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida De Tirajana 8, 35100 Playa del Ingles, Spain

#24 of 552 hotels in Playa del Ingles

Guests' Choice

Review Score

Based on 148 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    9.2

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Showing 1 - 25

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing to mention

    Location was central to everything, pool lovely and clean and big as was the room, spotlessly clean and kitchen fully stocked

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very comfortable and grear location
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 14 nights
    • Submitted from a mobile device

    The sun beds were dirty and in need of replacement. The sun bed cusions also need replacing.

    Receptionist was very friendly and effecient. We were allowed into the apartment as soon as we arrived and didnt have to wait until the offical check-in of 4pm.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    The best accomodation I had in GC
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing really.

    Everything! Location was great near the dunes. Great wifi signal, very clean and big, great kitchen utilities, large balcony. I would come back.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Our second visit to this excellent accommodation.
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 7 nights

    Swimming pool hours are 9-5. They should be longer.

    Second time staying here - well equipped apartment in a great location.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing really, it's the best apartment development I've stayed at.

    Stylishly furnished with excellent facilities. Conveniently located close to the Dunas and ten minutes walk to Jumbo centre. Near to good restaurants and bars and close to large supermarket (Cita center)

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Lovely appartment
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    /

    The appartment is exactly as the pictures. We had a very nice view at the sea. The pool is very nice and big. We went in march so there weren't a lot of people. Pool was often empty, just a few people laying in the sun. The children's pool was cold however. The bus stop is 2minutes walking. Everything we needed was close. The staff was very friendly. Our baby was sick and we had to change the sheets, they were very kind.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Enjoyable and relaxing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Cold swimming pool. No free streaming services. Pool closed at 5pm.

    Comfy bed.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Was a good time especially for the staff very friendly , especially Santiago and Jude .
    • Business trip
    • Couple
    • Superior Apartment
    • Stayed 28 nights
    • Submitted from a mobile device

    Need to renew the furnitures and the walls they are too old , need to have modern microwave available .

    Pool and staff

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Lovely
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Sunny terrace

    Got picked up by free taxi .. easy transfer.. complex and room perfect for our stay .. very clean and everything you need at hand. We had a ground floor corner apartment which sadly didn’t get the sun at all but it was easy to go up to the pool area and get some rays. Pool big .. lots of sun beds.. shop right next door ti get drinks/ snacks. Very friendly staff. Close to all bars and restaurants.. all in all lovely stay.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    A truly amazing week.Would highly recommend.
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Not one thing,it was perfect

    Everything,price,amazing location near public transport.My daughter is visually impaired and I normally ask in advance for ground floor,i hadn’t but hotel gave us the most perfect apartment.room 112 .Large porch leading on to pool.I could not have had a better location. Staff super helpful,Imaculate,luxurious apartment.1 of the nicest accommodation I’ve ever stayed in.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Nice experience, will be coming back
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Our apartment was on the ground floor and it was very dark, no balcony, a terrasse is not private - opened to the passage and facing the pool. Next time (and we will come next time) we will request the apartment on the higher floor with a balcony. As many guests have already mentioned - it would be good to have some basics in the kitchen: salt, sugar, pepper etc. , and a toilet paper roll at least at a arrival would be nice as well :)

    We enjoyed our stay very much. The apartment was big enough for 4 of us, clean and with basic utensils in the kitchen. WIFI was very good, the cleaning was done daily, comfortable beds and a very nice big pool. Parking is available at the hotel. short walk to the beach and a lot of restaurants around. Supermarket is 5 min walk away.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    A very good hotel to relax and enjoy the sun and heated pool.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    We had to check out at 10:00 o'clock. No flexibility at all with this aspect.

    Evrything was amazing there, and I recommend it with pleasure.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Very big apartment

    Stayed in February 2024

  • Reviewed: February 4, 2024

    10
    Great stay for one week
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Everything was amazing!

    We travel group of 4 boys and our stay was amazing! Check-in is possible from 4pm but we got keys already around 1 pm. Staff on reception was amazing! Every day asked us if need something. Pool and around is clean and water is hot!

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Would stay again
    • Leisure trip
    • Solo traveler
    • Superior Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Excellent location. Very close to the Cita Restaurants close by The room was great. Everything you could need. And the bed was very comfortable I arrived before check in. My room as ready so they let me in early.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    10
    One of the cleanest hotels we have stayed in the cleaning team are an asset
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Loved everything about this place

    Room was ready way ahead of check in time as we advised we would be there early, we were having a bit of a party holiday and the cleaners came back to tend to the room later in the day if we we’re enjoining a longer lie

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Quiet clean affordable hotel in great location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Only double bed could be wider

    Excelent location. Street full of excellent restaurants. Bus stop 200m. Citá 300m, Jumbo 1km. Dunas 300m, beach 1km. Swimming pool with sunbeds and parasols

    Stayed in December 2023

  • Reviewed: January 21, 2024

    8.0
    My second visit, returning again for my next
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    No complaints

    Great location, really comfortable beds, great shower , great maid service who kept the apartment so clean. Nice quiet pool which is heated.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Lovely good value apartment
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Great pool. Nice rooms. Good location

    Stayed in January 2024

  • Reviewed: January 14, 2024

    10
    Great location and spotless hotel
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    We wouldn't change anything.

    This hotel is in an excellent location, close to the sand dunes. There are plenty of supermarkets and restaurants, all within walking distance. The hotel was so clean, it was spotless. The staff were friendly and welcoming. The pool is a good size for swimming and there are plenty of sunbeds to lie on.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    9.0
    Very pleasantly suprised
    • Leisure trip
    • Solo traveler
    • Superior Apartment
    • Stayed 7 nights

    nothing

    It was very clean, very comfortable, very spacious apartment with huge balcony. Location was also very good for restaurants, shops etc

    Stayed in December 2023

  • Reviewed: December 15, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Apartment
    • Stayed 7 nights

    I really have nothing to complain about.

    Very friendly and supportive staff. Clean, and regular thorough cleaning with exchange of towels. Spacious apartment with big balcony. Great kitchen with lots of equipment. Comfortable beds. Fast broadband Wifi and big Smart TV. Amazing overall quality level, for such a reasonable price!

    Stayed in December 2023

  • Reviewed: November 20, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Great location, extremely clean and a great big pool with plenty of sun loungers. Would definitely stay here again.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    10
    Delightfully relaxed :-)
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The pillow were for too soft! Small personal comment :-)

    Location was ideal, pool was huge and not crowded which was perfect for us. Staff were professional, kind & our apartment was cleaned daily to a high standard.

    Stayed in November 2023

Showing 1 - 25

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