Carretera Estepona-Cádiz, 151, 29680 Estepona, Spain
#20 of 37 hotels in Estepona
Guests' ChoiceBased on 1260 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.2
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Hassan
United KingdomLocation
Stayed in March 2024
Reviewed: April 11, 2024
Richard
United KingdomNo negative comments
Quiet. Coastal location.
Stayed in March 2024
Reviewed: April 7, 2024
C
United KingdomLack of decent entertainment in the evening, keyboard player / singer started too late and was quite dull night after night. It would have been ok had we been closer to town as could have walked somewhere else but you can’t do that here
Buffet breakfast, kids club, spa, indoor pool, sea view, free parking
Stayed in April 2024
Reviewed: April 7, 2024
Marco
SwitzerlandVery slippery tiles in the pool area. Pool guard with no sense of hospitality.
Friendly staff, great breakfast and fantastic views.
Stayed in April 2024
Reviewed: April 3, 2024
Monica
United KingdomThe water was really expensive. I feel could have been cheaper (more expensive than a glass of wine) and the ac unit doesn’t have heating (it was cold during my visit)
The room upgrade, the beds (I have emailed them to ask where they get their pillows supplied from) the view, the ocean sounds, the food. The staff. The spa, the bathroom
Stayed in March 2024
Reviewed: March 31, 2024
Irina
United KingdomSpa can be overcrowded and it's a small spa. No hair conditioner or body lotion in the room.
Location, comfortable, friendly staff
Stayed in March 2024
Reviewed: March 30, 2024
Cordelia
United KingdomWhilst the room was very comfortable with everything you would need in a hotel room, parts of it were showing signs of neglect, and cleanliness could have been better: light switches were dirty with dust and dirt in the sockets ( clearly had not been cleaned out for a very long time); switches were showing signs of wear and tear; shower cleanliness not great with mould around the shower screen dividing it from the toilet. Some tlc is needed in the bathroom area, for sure. Human hairs ( not ours) stuck in the threads of one of the bathrobes were not pleasant! This is not what I would expect from any hotel, let alone a 5*.
Fantastic view from the balcony; extremely comfortable and huge bed; comfortable armchairs; quietness; bathrobes and slippers provided; beautiful grounds and amazing location; lovely breakfast area out on the covered terrace - loved having breakfast with the sparrows; lots of choice for a delicious, filling breakfast, even for my diet ( it was great to see oat, almond and soya milk available). Despite being near the main road, the hotel and room were quiet- something I had been a little concerned about on booking. It is easy to walk into Estepona from the hotel along the promenade, but it is a long one! The receptionist, David, is brilliant! He arranged for cava and chocolates to be sent to my room for my birthday - thank you!
Stayed in February 2024
Reviewed: March 30, 2024
Liz
United KingdomThe staff in the spa were not as welcoming and the treatments we had were rushed and not very relaxing. The spa area is in need of a little maintenance.
The welcome at reception and general staff at the hotel where fabulous. The sea front location of the hotel and the beautifully maintained surrounding gardens where perfect. Spacious and clean rooms with comfortable beds and quality linens. An abundance of choice for breakfast, lunch and dinner.
Stayed in March 2024
Reviewed: March 27, 2024
Hayley
United KingdomWe had to move rooms as such a loud room next door, the hotel is so big and felt quite empty don't know why we were put so close to other people, however staff were amazing as always and swapped us rooms
Spa and.staff were amazing, we come to the Elba every year and we love it
Stayed in March 2024
Reviewed: March 26, 2024
Carlos
SpainI think for a five star you could expect to have drinks included in the menu and also hand / body cream in the room for after shower
The staff were fantastic and very welcoming. The bedroom really big with awesome views and the buffet was really good as well. Parking is free
Stayed in March 2024
Reviewed: March 7, 2024
Nicola
GibraltarThe spa was fully booked on the day that I arrived so I decided I would use the indoor pool instead but this wasn't possible as a child had vomitted in the indoor pool. I was able to use the spa on the 2nd day and the indoor pool.
Beautiful hotel in a great location only a 45 minute walk from the port of Estepona, lovely clean & spacious room.
Stayed in March 2024
Reviewed: March 6, 2024
Fiona
United KingdomGreat hotel all round, staff were excellent, Particularly Gloria on reception
Stayed in March 2024
Reviewed: March 5, 2024
Ali
GibraltarWanted to book a massage and spa circuit but was unfortunately fully booked so will book in advance in future. Could do with more facilities for kids, e.g. a games room / arcade would be have been nice and maybe a small convenience shop.
Good sized family room, great view. Breakfast buffet had a good selection. Heated Indoor pool was fun for the kids as too cold to use the outdoor pool. Ordered Room Service for convenience as we were travelling with a 1 year old and found the staff really helpful.
Stayed in March 2024
Reviewed: February 25, 2024
Akiko
United KingdomIt was shame that the quality of dinner buffet was not good.
Stayed in February 2024
Reviewed: February 19, 2024
Andrea
SpainThe food! I have stayed in all kinds of hotels but the food for a 5 star is not good… we struggled both at breakfast and dinner as we had half board. The only other complaint is the mosquitos! I went in February and the hotel was full of mosquitos which isn’t the season so made me wonder why
The rooms are really spacious and the bed was really comfortable. Was very clean. Only down fall was the pressure of the water was very hard to shower
Stayed in February 2024
Reviewed: February 13, 2024
Derek
United KingdomVery professional and friendly staff
Stayed in February 2024
Reviewed: February 12, 2024
Barber
United KingdomThe spa was really good and everything was spotless
Stayed in February 2024
Reviewed: January 31, 2024
Lisa
IrelandPools a bit outdated needs more facilities for children and entertainment
Lovely hotel nice staff very Helmand friendly
Stayed in January 2024
Reviewed: January 20, 2024
Gregory
CanadaIt would be useful if the rooms could be updated with more plugs and usb’s to keep pace with other similar properties.
Stayed in January 2024
Reviewed: January 17, 2024
Charles
United States of AmericaHad a nice beach view. The breakfast and dinner buffet as amazingly good. Live entertainment each night was a lot of fun. The town was so cute and so worth exploring.
Stayed in December 2023
Reviewed: January 13, 2024
Rolandas
LithuaniaNeeds to be renovated in some places
Big room, big bathroom, close to the beach, see view
Stayed in January 2024
Reviewed: January 10, 2024
Hristina
United Kingdomroom was full of mosquitoes, very unpleasant stay. Had so many bites lasted for days.
size of the room, comfortable beds, breakfast is great
Stayed in October 2023
Reviewed: January 7, 2024
Gill
United KingdomFabulous view overlooking the sea. Wonderful breakfast with endless choice
Stayed in January 2024
Reviewed: January 2, 2024
Chantel
IrelandFood Overpriced Shower facilities were poor
Sea views Friendly staff
Stayed in December 2023
Pontedera, Italy
Peyreleau, France
Teresópolis, Brazil
Zakynthos, Greece
Bangkok, Thailand
Granada, Spain
Rohrberg, Austria
Vallehermoso, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content