Alto O Cumial, 12, 32970 Ourense, Spain
#23 of 32 hotels in Ourense
Guests' ChoiceBased on 73 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
7.2
Facilities
8.0
Staff
8.9
Value for money
7.9
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: October 26, 2023
Dimitri
SpainThe bed was a bit hard and I would have preferred a modern shower instead of a bath with shower attachment.
The room was clean and very quiet, the staff were very nice, the breakfast room was bright and spacious and there was a wide range of food to choose from. There were plenty of parking spaces.
Stayed in October 2023
Reviewed: October 19, 2023
Allan
United KingdomThe bar and cafeteria were functional, but these areas lacked any ambiance. The comfort, the decor and the food were lacking and all had the appeal of Noia bus station. More thought needs to be given to the needs of guests seeking a comfortable and welcoming environment at the end of the day. A beer or a glass of wine before supper should be taken in a relaxing and pleasing area, not in an area that has no charm or character. A waste of its potential, it needs a re-design. However the staff were very willing, helpful and, despite the surroundings, very cheerful.
All up to expectations and mainly favourable. Breakfast was good and full of choice.
Stayed in October 2023
Reviewed: August 6, 2023
Dzintars
LatviaYou could hear very well what was happening in the next rooms, too big pillows
Quiet location, big room, plenty of parking space, good design
Stayed in July 2023
Reviewed: August 2, 2023
Gonzalo
SpainLa piscina.
Stayed in July 2023
Reviewed: July 11, 2023
Henry
United KingdomThis is a 4 star hotel but the restaurant was shut and they could only offer a cafeteria menu, not good enough. Especially as it is in a quite remote location with no alternative nearby.
Very comfortable place to stay. Very clean with all amenities.
Stayed in June 2023
Reviewed: April 29, 2023
Dingena
NetherlandsIt ‘s pretty far from Ourense, but that’s what you choose for.
The room was spacious, and the breakfast was fine. The staff was nice and efficient. The Wifi didn’t work but the lady at the reception helped to solve the problem. The garden in front of the hotel looked beautiful and the parking spot was shaded. But in high season there aren’t enough places in the shade, I guess.
Stayed in April 2023
Reviewed: October 2, 2022
Jacobo
SpainThey charged extra for a bottle of water in the breakfast… a bit awkward They offered the gluten free stuff as if it was gold, one by one, almost hiding it
It was cheap
Stayed in October 2022
Reviewed: September 28, 2022
Francisca
PortugalThe only "less positive" point was no car charging point.
The staff was very nice! The mattress was extremely comfortable. Rooms and hotel were very clean. Pleasant place with lots of room around the hotel.
Stayed in September 2022
Reviewed: September 19, 2022
Aysegul
Spainthe swimming pool was not open although the weather was very hot
spacious rooms with big windows, free parking, helpful receptionist
Stayed in September 2022
Reviewed: September 12, 2022
Adolfo
Japanthe air conditoner was a little bit weak
the staff went far and beyond to make our staying nice.
Stayed in September 2022
Reviewed: September 11, 2022
Minghao
GermanyGood Service, Staff are friendly. Room is relatively small, but clean. Breakfast is quite plentiful.
Stayed in September 2022
Reviewed: September 7, 2022
Rosa
United Kingdomthe room was uncomfortable big but only one person could sit down cut my self in bath the washing bottles with shampoo etc in the wrong place and the outside where they go so sharp it cut my arm , bed very uncomfortable had bad back for weeks after
the location was good the room was a good size
Stayed in August 2022
Reviewed: August 27, 2022
Nicola
United Kingdomlack of a poolside/terrace bar or cafe.
amazing pool and helpful staff.
Stayed in July 2022
Reviewed: August 15, 2022
Tomás
Spaincomplimentary water and amenities were for 2 (not for 3). Toilet didn’t have a brush. the credit card reader didn’t work with my usual card (not their fault, but the bank’s)
A very big room (triple) with a king size bed and a sofa bed located in different spaces. Room had a bottle complimentary water. All kind of amenities (from toothbrush to shaving foam, or sleepers). there were hand wash gel, body cream, shampoo, conditioner and shower gel. no waiting time at reception.
Stayed in August 2022
Reviewed: July 27, 2022
Tiago
PortugalOdd swimming pool opening times (11am-8pm), seems too short for summer time.
Amazing outdoor setting with quite sizeable swimming pool friendly front desk
Stayed in July 2022
Reviewed: July 25, 2022
Miamivince
SpainFitness room is poor Swimming pool closing at 20:00 No bar Cards need constant reprogramming
Water with lime at the reception Great swimming pool Decent breakfast friendly staff
Stayed in July 2022
Reviewed: July 11, 2022
Jose
Spaintodo en general
Stayed in July 2022
Reviewed: July 10, 2022
Nicola
Spainlocated in an industrial area not close to Ourense downtown, needs a car to move; small room; no breakfast included on Booking fare, continental at 10€ and spanish one option at 7€ (maybe that's because bars are far 2km away from there)
nice welcoming; big parking; design hotel; overall cleanliness
Stayed in July 2022
Reviewed: June 29, 2022
Ismaelve
United States of AmericaHotel is a little out of fashion. It denotes it was so good years ago, but it is not really now. It is a little far from Ourense.
Breakfast. personnel.
Stayed in June 2022
Reviewed: April 26, 2022
Ana
PortugalA bit far away from city centre. Not enough variety of room service options.
Peaceful and quiet hotel. Great for a few relaxing days. Friendly staff. Adequately equipped rooms.
Stayed in April 2022
Reviewed: August 26, 2021
Susan
United KingdomThe lights fused and a slight fusty smell in the room
The cleanliness
Stayed in August 2021
Reviewed: July 22, 2021
Herminio
United States of AmericaA bit outdated. No hair conditioner. Music played over a loudspeaker 24/7 in one of our rooms. It was very low but a bit annoying. There was no way to shut it off. Breakfast was not included in our price. Doors were very loud when closing from the outside. Overall though, we would stay at the property again.
The interior was very clean. Our rooms and bathrooms exceptionally clean. Beds were super comfortable. Pool area and water sparkling clean. Breakfast options were plenty.
Stayed in July 2021
Reviewed: July 13, 2021
Tobias
DenmarkNeeds renovation and a gardener to fix the garden and outdoor areas
I liked the style of the hotel, however needs some attention as much is run down. We got some nice recommendations from front desk - very helpful!
Stayed in July 2021
Reviewed: April 7, 2024
Borja
United States of AmericaTheir own web page and web based navigators provide the wrong address making very difficult to locate the hotel .
Stayed in April 2024
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