Arrabal Robuster, 49, 43204 Reus, Spain
#5 of 8 hotels in Reus
Guests' ChoiceBased on 219 hotel reviews
7.2Cleanliness
7.8
Comfort
7.6
Location
8.8
Facilities
7.1
Staff
8.1
Value for money
7.4
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Aleksandra
United Kingdom-
The staff at the reception was very nice and helpful 🙂
Stayed in April 2024
Reviewed: April 22, 2024
Ferguson
SpainBed could have been comfier
location super clean friendly staff, cheap parking next door 5 euro 24 hours
Stayed in April 2024
Reviewed: April 21, 2024
Karpiesiuk
United KingdomSome of the staff don't speak English
Location
Stayed in April 2024
Reviewed: April 16, 2024
Barrie
United KingdomGood location
Stayed in April 2024
Reviewed: April 11, 2024
David
United KingdomSeventh floor
Clean and comfy
Stayed in April 2024
Reviewed: April 4, 2024
Polina
RussiaVery poor noise insulation. The bed was very hard for me. Only one small pillow per person, it felt like you were sleeping on the ground.
Great location and helpful staff.
Stayed in March 2024
Reviewed: March 11, 2024
Jordi
Spainthere's nothing I didn't like about the hotel.
In regard to breakfast, it was actually more than I had expected; in particular I liked the "semi" Irish breakfast. The rroom was clean and the bed was very comfortable.
Stayed in March 2024
Reviewed: March 5, 2024
Marek
Polandlack of information about parking or ability to park, breakfast was cold
excellent localization
Stayed in February 2024
Reviewed: February 18, 2024
Luis
SpainCheck in facil, ben situat i comode
Stayed in February 2024
Reviewed: November 29, 2023
Ömer
TurkeyPoor wi-fi connection in some rooms.
Great location. Clean and spacious rooms.
Stayed in November 2023
Reviewed: November 14, 2023
Joseph
IrelandRoom was a bit dated as was the furniture and bed.
Hotel ideally located in city and close to all amenities. Small problem with hot water for shower was immediately sorted by the lovely and helpful cleaning lady.
Stayed in October 2023
Reviewed: November 12, 2023
Ferguson
Spainbed uncomfortable, very hard, but noisy from street and church so didn’t sleep great
Great location, nice large clean room, good value,, decent shower, nice bathroom, balcony with nice view, but noisy.
Stayed in November 2023
Reviewed: October 23, 2023
Mumtaz
PakistanLocation
Stayed in October 2023
Reviewed: October 12, 2023
Joël
BelgiumWasn’t really quiet during the night and the blankets felt like curtains.
Staff was very friendly, good location, close to everything in Reus.
Stayed in October 2023
Reviewed: October 12, 2023
David
United KingdomVery warm and unable to control air con in room . Bells ringing from neaby churches every 15 minutes
Breakfast and powerful shower
Stayed in October 2023
Reviewed: September 30, 2023
Helen
IrelandThere was nothing major thst I didn’t like, it would have been nice if they provided shower gel
It is a very convenient place to stay , walking distance to all restaurants and shopping
Stayed in September 2023
Reviewed: September 27, 2023
Catherine
United KingdomThe Wi-Fi did not work in the bedroom, only in the foyer. Also, we could hear people in the next room. We asked for a double bed but weee given 2 single beds.
The proximity to the old part of Reus. Staff were helpful and friendly.
Stayed in September 2023
Reviewed: September 26, 2023
Natalie
United KingdomWe had booked a room with three beds, but one of them was a sofa type bed which was not as comfortable as the other two.
The hotel was very well situated with cheap parking next door. The rooms were basic but fine for just one night. The beds were okay, nothing special. But fulfilled what we needed. Staff were nice.
Stayed in July 2023
Reviewed: September 22, 2023
Abdelhakim
MoroccoWifi is very poor no signal from my room 😢
Good Location 👍 and the breakfast was good for the value 👌
Stayed in September 2023
Reviewed: September 1, 2023
Samantha
United KingdomStaff was very helpful
Stayed in August 2023
Reviewed: August 31, 2023
Andrew
United KingdomThe bar was closed at night and no food available
Stayed in August 2023
Reviewed: August 19, 2023
Daniel
BulgariaSome renovations will be in place.
Clean and simple.
Stayed in August 2023
Reviewed: July 28, 2023
Geoff
United KingdomSmelled of smoke Bed uncomfortable
Central and aircon
Stayed in July 2023
Reviewed: July 25, 2023
A
IrelandWifi: Lack of explanation as to how/where to input wifi login and password on my first stay. I had a laptop, which made wifi apparently unaccessible on my first stay. On my 2nd stay two days later, I specifically asked and was told to input a long number (several digits) into Google Search and then to input the username and password into the thing that popped-up. It worked then.
Everything. I had two separate stays in July 2023, a Thursday night after arriving in Spain, and the following Sunday night before going flying home to my own country. Checkin was efficient. Location was good. And ordering of taxi was reliable: it took just less than 5 mins for the car to arrive to take me to the local airport. Aircon, considering the high temp outside, was good (Aircon was my principle criterion for selection a hotel in Reus). Room was good. Breakfast was good. I'd stay here again.
Stayed in July 2023
Chiddingfold, UK
Karpacz, Poland
San Carlos de Bariloche, Argentina
San Agustin, Spain
Aït Baha, Morocco
Washington, D.C., USA
Panama City, Panama
El Limón, Dominican Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content