n.a.

One of the best hotels we ever stayed, very friendly staff, super nice rooms with beautiful views and a nice pool area and garden. Very good breakfast and fantastic Dinner in La Pergola Restaurant!

Stayed in February 2024

The staff were outstanding. The food amazing. The facilities fantastic and the spa wonderful,

Stayed in February 2024

It was our 3rd time here and i must say this is a great hotel, very relaxing atmosphere and amazing staff.

Stayed in December 2023

Excellent staff, who always make you feel welcome without being obsequious. Pool is wonderful, with lawn and palm trees and great view of the beach - and no music! Sunbeds provided where you want, and free drinks served by the pool twice a day. Top quality breakfast choice too.

Stayed in November 2023

Nothing!!! Only suggestion is perhaps an update in the rooms to refresh & consideration of charging points at both sides of the bed.

Absolutely everything!!! The most perfect hotel I’ve ever stayed at! The hotel, the facilities, the pool & sun area, the restaurants, the bars, the rooms, the view … we’re all incredible. Overall though it is the staff that make this hotel what it is. Every single one of them are a testament to the hotel, so friendly, attentive & helpful. They make you feel super special & you can see they genuinely enjoy their job! Thank you Grand El Mirador… you’ve been fantastic & I can’t wait to come back!

Stayed in October 2023

Nothing One Of The Best Hotels We have ever Stayed At Staff Brilliant

Everything From Start To Finish

Stayed in October 2023

service , friendliness of staff, comfort second to none

Stayed in October 2023

Beautiful property, everything is stunning

Stayed in August 2023

Nothing

Everything

Stayed in July 2023

This was THE BEST hotel we have EVER been in !!!! The service was exceptional- kind, cheerful, and helpful. Cleaning was 2-3 times a day, always fresh towels, two fresh bottles of water, and a small chocolate. The cocktails were excellent and so were the waiters. And the food was amazing - both breakfast and evening- fine dining level, worth every cent. The place was beautiful, peaceful, and clean. We want to come back to that same hotel!

Stayed in July 2023

I would like the ability to check my tab every day either online or via the TV. I didn’t have any problems at all but I really do feel better when I can keep an eye on my running charges.

This hotel is GREAT! Super chill and extra quiet. Excellent staff. Breakfast was outstanding. Extremely clean. The swimming pool was like something I dream about. The enormous hot tub was fantastic, too. Two thumbs WAY UP!

Stayed in July 2023

Comfortable room. Great breakfast 10/10 with very attentive and friendly service. Evening meal 8/10 was OK but not great.

Stayed in June 2023

Nothing not to like. Only one small irritation was lack of ventilation in the bathroom. Very minor.

Top class hotel. Staff excellent. Facilities excellent. Clean. Great location. Always enough sunbeds. Top class in every way

Stayed in June 2023

Because of the reviews and price we expected a more ‘exclusive / vip ‘ experience. If you value this, better to book the prestige formula. Really liked the restaurant but expected more vegan/veggie options as sustainability is one of the pillars of the hotel.

Really nice hotel and amazing staff! Everyone was so friendly which added to our vacation feeling - special thanks to Yvan. Great pool, breakfast, beautiful room and lots of nice bubbles 🥂 :)

Stayed in June 2023

Amazing experience staff were exceptional.

Stayed in June 2023

N/A

Top to bottom probably one of the best hotels I have had the pleasure of staying at.

Stayed in May 2023

Some small building works near the pool for two days that we weren’t pre-warned about.

Service was beyond excellent. Two stand out people in Star Prestige were Diana who gave incredible customer care and service and Karim(?) from Morocco in catering who was always looking after us and so cheerful.

Stayed in May 2023

nothing

pretty much everything

Stayed in May 2023

NOTHING

ALL OF IT

Stayed in May 2023

The room decor is becoming a little bit dated and rooms are in need of general renovation. Attention to detail, which was clearly evident in earlier trips, was not there when I visited this time eg no wine/fruit in bedroom, no follow up when issues were raised.

The hotel is extremely well located, near the beach and promenade. it is in a quiet area of Adeje. The pool area is exceptional. It is quiet and inviting. The gardens are well manicured, the pool incredibly clean and waiters on hand with drinks when required. The breakfast is of a high standard with the option of sitting outside where views of the sea are fabulous. The proximity to the promenade and seashore make it perfectly placed for lovely, scenic walks.

Stayed in May 2023

It was our anniversary and birthday but the hotel didn’t acknowledge in any way. In the past they have made us feel special but not this time.

cleanliness. Meals. pool. location

Stayed in May 2023

Nothing!

Excellent location, facilities, food and customer service

Stayed in May 2023

Just a fabulous place

Stayed in May 2023

excellent abd very attentive service

Stayed in April 2023

Not applicable!

I absolutely love this place! I came here 'pre pandemic' and loved it then and if possible, whilst remaining largely as it was, it is even more excellent. It is just the most glorious retreat in a lovely part of the coast line. The service levels just could not have been better and everyone is super friendly and helpful.

Stayed in April 2023