Imagen, 12, 28801 Alcalá de Henares, Spain
Based on 46 hotel reviews
8.5Cleanliness
9.0
Comfort
8.6
Location
9.7
Facilities
8.3
Staff
9.3
Value for money
8.3
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: December 10, 2023
Helen
United KingdomAbsolutely nothing to dislike.
Location perfect for the beautiful old town. The building itself is a lovely example of the style of houses in that area with old features preserved. Breakfast was excellent value, fresh ingredients, good coffee, fresh orange juice...a perfect Spanish breakfast. There is a secure underground car park about 4-5 minutes walk away and it's very cheap for a 24 hour stay.
Stayed in December 2023
Reviewed: November 29, 2023
Milan
Czech RepublicThe wifi signal in the room was poor.
A nice hotel in the historic center of Alcalá, just a few steps from the house where Cervantes was born. The room was nice and clean and the staff friendly. The breakfast seemed to favor quality over a myriad of options which I certainly appreciated.
Stayed in November 2023
Reviewed: September 17, 2023
Phil
BelgiumNoisy patio from the hotel restaurant...but ok after midnight
Centrally located in a quiet street. Upscale atmosphere in a historical building. Ultra clean rooms, comfortable beds and pillow. Cleanliness impeccable. Friendly receptionist. Breakfast tip top : freshly cut fruits, meats and quality cheeses, sweet breads, toasted bocadillo,....
Stayed in September 2023
Reviewed: September 10, 2023
Guy
United States of AmericaThe hotel has an elevator, but there were several steps up and down to reach the room both in the corridor and within the room. We had breakfast in the hotel restaurant. There was no menu, and the server was harried. She did not explain entirely what was available and brought us minimal breakfast, and then she entirely disappeared.
The place is central, and the hotel staff is friendly and helpful.
Stayed in September 2023
Reviewed: August 8, 2023
James
SpainNot much. It suited my requirements which were a reasonably priced, no frills, short solo stay to attend a local wedding. The shower water pressure could have been greater.
Smart, clean, olde worlde decor. Staff were very welcoming and helpful in arranging taxis when I needed them and providing the basic but very nice breakfast, especially when I needed an early departure for Madrid. Very central location in the old town and adjacent to popular and reasonably priced bars and restaurants. Room and bed (very comfortable) quite large compared to the average hotel single accommodation place to stay again if ever in Alcala.
Stayed in July 2023
Reviewed: June 12, 2023
Maria
United States of AmericaVery small room but obviously this is due to staying at a historical place.
Quiet and elegant.
Stayed in June 2023
Reviewed: May 6, 2023
James
United Kingdomparking was a problem - very congested with nearest available parking a ten minute walk away
very pleasant small hotel with excellent facilities and attentive staff
Stayed in May 2023
Reviewed: April 2, 2023
Nerijus
LithuaniaIt was cosy.
Stayed in April 2023
Reviewed: March 6, 2023
Paul
United States of AmericaGood location. Very helpful staff.
Stayed in March 2023
Reviewed: November 24, 2022
Annette
SpainSat night was noisy in restaurant and you could hear it in bedroom
Restaurant and staff friendlibess
Stayed in October 2022
Reviewed: November 11, 2022
Mihoko
JapanVery nice for the price. Especially kind people and excellent restaurant!
Stayed in November 2022
Reviewed: November 2, 2022
Sergio
United States of AmericaAnything
People was so friendly and helpful for us
Stayed in November 2022
Reviewed: October 10, 2022
Maria
SpainThe staff and the maître Miguel were so helpful and nice. The place quiet but very centric even though there was the Medieval Fair at the moment.
Stayed in October 2022
Reviewed: October 8, 2022
Francisco
United States of AmericaIt was good and comple.
Stayed in October 2022
Reviewed: August 28, 2022
Şirvan
TurkeyThis is my 3rd time in cervantes Stuffs are same as always . Very kind and helpful .
Stayed in August 2022
Reviewed: July 24, 2022
Craig
United Kingdomnothing
incredibly helpful and efficient staff
Stayed in July 2022
Reviewed: July 20, 2022
Julie
SpainThe rooms are too tight for 2 people. No jug to make tea. No little fridge to keep anything cold. No phone to call reception.
The staff were fantastic, the strong WIFI, the excellent food in Mesa 12 restaurant on site, great beer as well. Ease at reception to help with anything. Ease of drop off of luggage. Location is fantastic.
Stayed in July 2022
Reviewed: June 23, 2022
Daniel
United States of AmericaIt can get a little noisy sometime, after all it is centrally located and full of life. I can't be picky about this place because it is really as it should be.
We really enjoyed our stay during the conference. The staff was absolutely impressive, nice and helpful, English speakers made me feel like any other great place in this world. The breakfast was sensational and the daily menu a delight.
Stayed in June 2022
Reviewed: June 1, 2022
Jane
United KingdomThe shower was in the bath where we would have preferred a shower room.
The location was superb in a quiet road in the heart of the historic centre. Breakfast was varied and tasty. Good coffee.
Stayed in May 2022
Reviewed: October 31, 2021
Juan
Chinabeautiful hotel with great location.
Stayed in September 2021
Reviewed: October 14, 2021
Vera
IrelandCan be noisy at nighttime
Fantastic location
Stayed in October 2021
Reviewed: September 17, 2021
Charles
United KingdomNothing.
Very nice hotel in the centre of this delightful town. Parking round the corner. Good restaurant. Brilliant staff.
Stayed in September 2021
Reviewed: August 7, 2021
Sachiko
SpainThe room was for one person or two. We were 3. So it was a bit small.
We didn't have breakfast at hotel. Because there were very good coffee shops available near the hotel.
Stayed in August 2021
Reviewed: March 16, 2024
Mohamed
EgyptThere are no comments available for this review
Stayed in February 2024
Reviewed: February 16, 2024
Andrej
SlovakiaThere are no comments available for this review
Stayed in February 2024
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