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Reviews of Hostal Restaurante Puerta del Alcázar

San Segundo, 38, 05001 Ávila, Spain

#13 of 13 B&Bs and inns in Ávila

Guests' Choice

Review Score

Based on 139 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.4

  • Location

    9.6

  • Facilities

    7.0

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location & excellant breakfast buffet

    Stayed in April 2024

  • Reviewed: March 14, 2024

    8.0
    In front of the best preserved medieval walls
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is small.

    The location is great, just in front of the walls. The room is good. The breakfast is very good.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    2 nights in Àvila
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room sadly not well sound proofed..noise from neighbouring bathrooms bit noisy, but room pretty quiet at night.

    Location...generous room size, bath and shower. Good views of historical Avila walls.. Easy walking / transport /taxi to all sights, station and bus terminal. Lively atmosphere in bar and restaurant. Short walks to fabulous walls, historic sites and Cathedral. Buzzing with locals enjoying themselves. Breakfast included ....very good value. Short walks into old city with bars and good tapas.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    8.0
    good location, nice ambiance
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    thin walls, therefore flushing of pipes for bathrooms caused a racket. just have to hope that everyone keeps it down between 10:00 pm and 7:00 am..

    wonderful freshly-squeezed orange juice at breakfast. good location. comfortable overall.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had to wait 10 minutes before somebody came to reception

    Stayed in January 2024

  • Reviewed: December 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dirty, I hated the bathroom

    Well located, the restaurant service was regular

    Stayed in December 2023

  • Reviewed: November 27, 2023

    7.0
    Good value for money in November
    • Leisure trip
    • Group
    • Double or Twin Room with View
    • Stayed 1 night

    Location excellent for the walls. Room with a view of them is above the restaurant, so the noise and cooking smells are significant until late. But very much reduced by closing the shutters. There's no lift, which might be a factor for some older guests with luggage. The food at the restaurant was not great, despite the relatively high prices. But the staff were pleasant.

    Stayed in November 2023

  • Reviewed: October 17, 2023

    8.0
    Delightful, inexpensive gem.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike.

    The location of the Hostal could not be more central. We visited in mid-October and so the weather can be unpredictable, but we were lucky with just blustery winds and only a little rain. It’s the highest provincial capital city in Spain; higher than Snowdon by 50 or so metres! The hotel is run efficiently with an excellent, simple breakfast included in the price and very clean rooms. We’ll definitely go back as there’s so much to see in Ávila. An hour and a half in the Cathedral was nothing like enough. Beware of the verracos you might hear a great noise inside them if you listen closely.......You’ll find out what I mean in the Santo Tomé Museo.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    7.0
    Great location, so great value for money
    • Leisure trip
    • Family with young children
    • Double or Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    No plug in wash hand basin. Beds for us were low, for us oldies. Kept hitting head on TV in bedroom.

    Bearing in mind the location the hostel was good value for money. The covered cafe area was really nice. Lots of hot water. Bedroom was very clean. Beds were comfortable.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    7.0
    Value for money in a great location
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are tired and the shower was cramped.

    Central location, rooms are slightly tired and could do with a refurb, friendly and helpful staff, really good value for money for the location, I was there with a motorcycle, there is free on street parking a just down the street.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was on the top floor, and was small, dark, and hot. On the plus side, it had lights and air con, so was ok for a night's sleep. The walls are pretty thin, and the couple in the next room were....amorous. luckily, they ran out of steam before I needed to sleep.

    The hotel, as the name suggests, is right opposite one of the gateways into the old medieval castle. A room here puts you right in the middle of the historic centre.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    6.0
    We enjoyed our stay in the hostel but did not enjoy our evening meal as it was undercooked.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    When we booked we were told that we could unpack the car outside the hostel and that the car park was quite near. However when we tried to do this we were screamed at by a woman that we were in the space outside her shop and we had to move. This meant we had to carry all our luggage from the car park which was way down the road. Must say the men in charge of the car park was very helpful.

    The breakfast was very good and the lady in charge (I think the Housekeeper) was very helpful even although we had a language problem.

    Stayed in July 2023

  • Reviewed: August 2, 2023

    6.0
    good enough for a one night rest
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    room location in the building did not meet expectations, lack of view

    excellent location, kind staff, clean room and batchroom

    Stayed in August 2023

  • Reviewed: August 1, 2023

    7.0
    La mejor localización
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could be better

    Stayed in July 2023

  • Reviewed: July 21, 2023

    7.0
    We had a pleasant stay in the end, but the check-in process is stressful.
    • Leisure trip
    • Couple
    • Double or Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Checking in is not easy. We arrived at 4pm, and having waited at the unattended reception for some time, were finally helped by one of the domestic staff after we’d asked her a number of times. She told me that it wouldn’t be possible to check in until 5pm as the receptionist would not be on duty until then, but that if I gave her my identification document she could give me a key to the room. We therefore deposited our luggage in the room, went for coffee at a neighbouring bar and returned to reception at 5pm. The reception was still unattended, so again we waited. The receptionist finally appeared at 5:10pm and checked us in.

    Great location, a room with a nice view towards one of the gates in the beautiful town walls, comfortable beds, decent Wifi and air-conditioning, and a good shower. Inexpensive.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The upstairs was hard for old people

    The location

    Stayed in July 2023

  • Reviewed: April 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    very good breakfast plenty of choice and a generous spread.

    Stayed in April 2023

  • Reviewed: February 9, 2023

    7.0
    Would definitively recommend. it’s a great value for money.
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom didn’t have a lock

    Great location, nice staff. Room is well decorated and lit

    Stayed in February 2023

  • Reviewed: December 30, 2022

    6.0
    Good balance quality price
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed is uncomfortable (the mattress is really hard). The heat is broken and there is an additional one.

    Location of the hotel and the views. The bathroom is very big also.

    Stayed in December 2022

  • Reviewed: December 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    You can hear the neighbouring room's shower and toilet as loud as if they were in your room. There is also considerable noise from people passing by outside. So, if you are not a good sleeper and wish to rest, do not take this hotel

    Very good location. Simple, but sufficiently equipped room, kind staff.

    Stayed in December 2022

  • Reviewed: December 10, 2022

    8.0
    Good value stay, right in the heart of things.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The room was nice and clean and had everything we could need for a comfortable night's sleep. The location was great - right outside the old city. The breakfast was also good. All in all, good value for money.

    Stayed in December 2022

  • Reviewed: November 26, 2022

    8.0
    We enjoyed our stay st this hotel and our visit to Avila.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was nice but they were a little slow on replenishing the buffet.

    it’s location and price.

    Stayed in November 2022

  • Reviewed: October 31, 2022

    6.0
    Will go for one day
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is poorly equipped. No coffee, tea, nothing. The table is tiny, there is only one chair. The bathroom is poorly equipped, the shower cabin opened / closed with difficulty. Everything is old. It is impossible to drive to the hotel by car and there is no elevator, steep stairs.

    The lady at the front desk was very nice although she didn't speak English. The location is very close to the old town. Breakfast is quite normal, although without eggs.

    Stayed in October 2022

  • Reviewed: October 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is basic, nothing fancy, but sufficient for a comfortable nights sleep. We needed to a place to stay to break up the journey and it served that purpose, with the possibility to see a little bit of the city.

    The best thing about this hotel is the location, right next to the city walls with plenty of restaurants surrounding to choose from. The breakfast was also good enough.

    Stayed in October 2022

Showing 1 - 25

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