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Reviews of Ura Jardín Del Atlántico This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

San Cristóbal De La Laguna, 9, 35100 Playa del Ingles, Spain

#484 of 542 hotels in Playa del Ingles

Guests' Choice

Review Score

Based on 202 apartment reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.1

  • Location

    8.3

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2024

    8.0
    Good room for the money, very clean, excellent location.
    • Leisure trip
    • Couple
    • Superior Apartment Deluxe
    • Stayed 14 nights
    • Submitted from a mobile device

    The fan in the bathroom was too loud. Space to store clothes and shoes could be more. Bedside table rather small, but USB sockets for charging. Little space for toiletries in the bathroom. But these are all minor issues, but still definitely a small issue to fix.

    The shower was fantastic

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    Good stay, might consider going back there next year
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 9 nights

    The hotel is just across from four different bars and it's very noisy at night as the room is right out to the street. It's a pity as the hotel is also very close to the beach and other small streets with restaurant and cafe's, which was very nice. Would recommend earplugs or noise cancelling headphones if you are staying here. There was no A/C anywhere, which i thought were a bit strange. We were there in march so it did not bother us as much, as the wind was a little bit chilly, but did not want to stay there in July.

    The hotel was nice and big and the facilities were good (however i do not see the point in having to pay for the gym). Some of the furniture is a little outdated, but the rooms are big with both a kitchen and big livingroom. Buffet is okay, but nothing fancy

    Stayed in April 2024

  • Reviewed: March 14, 2024

    6.0
    Nice rooms. If you like nightlife this ideal location
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The noise til 4am from bars opposite. Not hotel fault. But should be warned on site

    Alex on reception was helpful and always ready to help.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Very bad service in reception.

    Stayed in February 2024

  • Reviewed: March 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Superior Apartment Deluxe
    • Stayed 1 night
    • Submitted from a mobile device

    It’s very noisy up to late and it’s impossible to sleep up to

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Not for light sleepers. The nearby noise went on to very early hours.

    Food was better than expected. Breakfast was excellent. There was plenty of variety at dinner.

    Stayed in February 2024

  • Reviewed: January 5, 2024

    7.0
    Comfortabel clean appartement
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 12 nights
    • Submitted from a mobile device

    Appartement is ready for renovation. The already renovated ones cost only €12 extra, should have taken those. Household staff is excellent, reception rather unfriendly

    Good location, almost daily cleaning

    Stayed in January 2024

  • Reviewed: December 30, 2023

    8.0
    wery good and comforteble.
    • Leisure trip
    • Solo traveler
    • Apartment
    • Stayed 7 nights

    Realy nothing, The apartment was in old style but wery clean and the bed good so i dont complane if these thing are ok.

    Wery good location, staff realy nice and the food was exelant. I would stay again absulutly . I wouldrRecoment to other people. The breakfast was realy good and I also had dinner there and it was realy good also. Thank you for all, the stay was realy good. Happy new year.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Location ,cleanⁿ

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Good but noisy
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Room was noisy at night due to lots of the parties from the nearby bars, restaurants and karaoke every night.

    Restaurant is very good, meals were differential, each days something different. Pools were clean as well as the rooms. Staff was very helpful and professional.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    Wont tell you if they will allow you a late check out until that morning that you are checking out

    Reasonable price. Great location. Overall very good would stay there again

    Stayed in December 2023

  • Reviewed: November 20, 2023

    7.0
    Lovely hotel, lovely staff, great location, hard beds not for elderly or people with back issues.
    • Leisure trip
    • Family with young children
    • Superior Apartment Deluxe
    • Stayed 15 nights

    No Air con, we had a fan that just didn't do enough to keep us cool in August Temperatures! The beds were hard, ok if your young, not OK for my 85 year old mother who suffered daily with her back as a result of this. The Shower/shampoo holder in the shower was empty after a couple of days and was not replenished - thats a shame.

    My Mum loved the Beautician in the hotel, great for pedicures and manicures along with plenty of other services. Rooms were cleaned regularly, new towels, ultra important. Location was excellent, and the use of onsight washing machine was a godsend. Love the GYM also and very reasonable charge. The bar was lovely for a quiet drink and the barman was a gent!

    Stayed in September 2023

  • Reviewed: November 19, 2023

    7.0
    A nice holiday with good food and location. But unfortunately wouldn’t stop again due to how noisy it gets in the evenin
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 9 nights
    • Submitted from a mobile device

    There just wasn’t enough staff in restaurant and bar. Most nights there was only one lady working the whole restaurant, meeting and greeting, clearing the dirty plates and working the bar and the same with breakfast in the morning. She was working so hard but it’s definitely not a job for one person. The only major downside is the noise on the evenings, I get that the rooms are not air conditioned but you can’t have the windows open as the bars over the road are so noisy until at least 3/4am each night. Great if your away for a crazy/wild holiday. But for me some days and evenings are nice to chill.

    We stopped half board and the food was really good. Typical buffet style, but different choices each evening and breakfast also had a good variety. They have 4 pool areas with lots of sun loungers and some evening entertainment in the main bar. Housekeeping was regular with fresh clean towels also.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    6.0
    Everything wS great till check out granted I was late checking out.But when the receptionist said we have someone coming
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    11 check out is slightly early

    Clean tidy nice pools great facilities

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Family trip
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    No plugs in sink or bath Fans would have been great at times. Microwave is essentials

    Pools excellent Staff very helpful Friendly atmosphere p

    Stayed in November 2023

  • Reviewed: September 28, 2023

    6.0
    Ok, nothing memorable, but location is good and breakfast was very good. No the cleanest place.
    • Leisure trip
    • Solo traveler
    • Apartment
    • Stayed 1 night

    The collected 50€ deposit I'm not sure for what as there was no minibar... so unless they thought i was going to take the TV... No sure to be honest... They were refunded at the end of the stay but then we had to wait at checkout for someone to go and check if the TV was there probably.

    Fast an easy.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    7.0
    Good
    • Family with young children
    • Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    In the room was very hot. Air conditioning is required there.

    The food and location of hotel were great.

    Stayed in August 2023

  • Reviewed: July 10, 2023

    8.0
    been there twice very nice 3 pools
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 14 nights

    buffet

    very central

    Stayed in April 2023

  • Reviewed: June 24, 2023

    7.0
    Perfect spot close to everything irish bars all around
    • Leisure trip
    • Couple
    • Superior Apartment Deluxe
    • Stayed 12 nights
    • Submitted from a mobile device

    I loved it all apart from the fact that the door out to the balcony is too high and there is a large enough gap between the floor and the door which allowed two cockroaches in during the night.

    I really liked the location great spot, the rooms were clean, pool was lovely just a great place all together.

    Stayed in June 2023

  • Reviewed: May 17, 2023

    8.0
    Good hotel if you’re on a budget
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    severe lack plug sockets in room and hotel had 5/6 security guards blocking entrance at night assume because was rude festival going on - moved aside to let you in easy enough

    good location, rooms clean & fresh , towels changed daily & bedding. most staff friendly, middle pool really quiet to chill at

    Stayed in May 2023

  • Reviewed: May 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Staff warned me wi-fi poor, to try on balcony. Cost 28e a week but got refund as didn't in fact really work at all. No visitors allowed at all, even in daytime.

    Clean Apartment with 4 pools in grounds, maid service 5 days a week, sheets changed twice a week. Fridge freezer in kitchen area, large sunny balcony. Safe in bedroom. Card entry.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    6.0
    nice place ,need refresh of rooms and better menagement
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 9 nights

    rude reception lady next day didnt sold me access to gym because its only for people over 18 year old !! and i search a lot -nothing about it on Boooking, or hotel web,or even on gym door ... i write 4 emails to booking \hotel menagment -no answer so far..... we chose this place only because of training\gym in same building-i could rent so much nicer place, it was so important for gym progression of my doughter (16 years old). i was passing glass door of gym few times a day ,ther was some times 1 or max 2 people -what a waist of place.

    one of reception lady that give us keys and help with parking, brekfast was ok, cleaning was even to much

    Stayed in April 2023

  • Reviewed: April 9, 2023

    6.0
    Disappointed.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Having to pay extra for the gym, cockroaches in room, impossible to find parking and no fans or air conditioning in rooms.

    Friendly staff, choice of food, great location and warm swimming pool.

    Stayed in April 2023

  • Reviewed: April 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 32 nights
    • Submitted from a mobile device

    None

    In centrum of Playa del ingles

    Stayed in April 2023

Showing 1 - 25

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