Formentera, 33, 46730 Gandía, Spain
#8 of 27 hotels in Gandía
Guests' ChoiceBased on 98 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
8.8
Value for money
8.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 5, 2023
John
GreeceReally good bluffet, big selection for breakfast, lunch and dinner.
Stayed in September 2023
Reviewed: October 5, 2023
Cristina
SpainEverything was good.
Stayed in October 2023
Reviewed: October 1, 2023
David
SpainUnbelievably clumsy check-in at Reception. Either the system needs complete overhaul or the staff lack training. Off to a bad start when I then found a housekeeping issue in my room. Thankfully that was quickly resolved.
Room was adequate, aircon, wifi, fridge, TV, everything working fine. Ample breakfast buffet.
Stayed in September 2023
Reviewed: October 1, 2023
Natalie
AustraliaThe shower was nasty and mold was growing
Loved the people and location.
Stayed in September 2023
Reviewed: September 26, 2023
Jeffrey
SpainUnfortunately we found the beds a little hard which is reflected in our rating for comfort. We were also a little disappointed with the standard of the food. Although our stay was on a bed and breakfast basis, we did have lunch in the hotel on one occasion . Although a selection of hot food was available for breakfast most of it was barely warm and even the cold buffet was bland and uninspiring. We appreciate that offering a full board service for so many people must be difficult and of course you tend to get what you pay for. This situation was not helped by the unsmiling, careworn demeanor of the restaurant staff.
Attractive hotel at the north end of Playa Gandia set in a largely residential area close to the superb beach and promenade. Staff on reception pleasant and helpful as were most of the staff we encountered. Spacious room overlooking the outdoor terraces and pool area, Excellent pool and pool area. with plenty of good quality sun loungers and with the added benefit of an outdoor bar in high season (not open for our visit in September). Twin bedded room with usual facilities and with a balcony with outdoor furniture. Good sized bathroom with toiletries etc and walk in shower (beware the powerful shower - you have been warned !) Located at the quieter end of the resort but still with restaurants etc within an easy stroll.
Stayed in September 2023
Reviewed: September 22, 2023
David
United KingdomThere were no tea or coffee making facilities in the room and the beds were a little too firm for our liking.
The hotel was modern, very clean, with friendly helpful staff and was close to the beach.
Stayed in September 2023
Reviewed: September 10, 2023
Dévényi
HungaryNoise from kitchen, but I felt also sorry for them, all day long work
Location & outdoor part
Stayed in August 2023
Reviewed: August 22, 2023
David
United KingdomThere was nothing to be discounted about.
Staff was amazing and accommodated our English speaking family. Food was fabulous going half board was the best choice you get to choose either to have lunch or dinner which frees you up to see the town and get out and about more. Such good value.
Stayed in August 2023
Reviewed: August 6, 2023
Mark
United KingdomI have no negative comments about the property.
Near to the beach and all the restaurants etc. it had a nice pool too. Breakfast was good quality and a lot of choice.
Stayed in August 2023
Reviewed: July 31, 2023
Joao
PortugalThe bedroom was a little bit smaller than I was expecting, but it was still more than good enough.
Location was very near the beach. Staff was supper nice.
Stayed in July 2023
Reviewed: July 28, 2023
Michael
IrelandParking is almost impossible to find . You can spend 10 mins or 30 going around trying to find a space on the street as the hotel car park is very small and booked out
Location , staff, breakfast, cleanliness, room , pool and beach and bars so close
Stayed in July 2023
Reviewed: July 27, 2023
Anatoly
IrelandRoom cleaning sometimes were handled at odd times, and few times we had to call reception to have a towels changed, because the room cleaning did not show up that day.
The hotel staff was predominantly Spanish speaking only, if you don't speak Spanish you might struggle. Food can be included as part of your stay. The breakfast options are ok, for the dinner it was a hit and miss. Sometimes you can get a good variety and selection, but another day it would be a miss. But this is a 3* hotel so our expectations were not high. Very close to the beach.
Stayed in July 2023
Reviewed: July 12, 2023
Julie
SpainThe hotel has more than 200 bedrooms therefore a car park with a maximum of 10 spaces should not be promoted as a facility with Booking.com. Especially as the surrounding streets were completely full of parked cars. My husband has mobility problems and there is no way I would have booked this hotel had we known this. The hot food on the buffet was cold...therefore a lot of food was wasted as not pleasant to eat. Not enough sun loungers by the pool for the number of guests. The hotel policy of not reserving a sun lounger by leaving a towel on it is attached to every bed however we saw many beds reserved with a towel unoccupied for more than two hours. The hotel needs to police the area more. Also there is a big sign saying no smoking on the terrace but waiting staff turned a blind eye to smokers.
Spacious, comfortable and clean bedroom. Refurbished in recent years. Bar and terrace areas are very pleasant. Reception staff pleasant and helpful.
Stayed in July 2023
Reviewed: July 12, 2023
Patricia
United KingdomTheir could have more umbrellas where the swimming pool is
The only problem with the food it could have been hotter
Stayed in July 2023
Reviewed: July 12, 2023
Penny
United KingdomCramped balcony …. Not enough shade round pool Cramped pool area … Cramped dining room …. Hard for older people … Tv not for English …. This is a Spanish hotel not Brit friendly at all …. No tea making facilities no Kettles to borrow …
Spacious room….. beds good Excellent shower Hotel roomy good lifts ….. Plenty of outside seating …. Good pool policy regarding towels …
Stayed in July 2023
Reviewed: July 11, 2023
Ap
United KingdomSuperb staff throughout the hotel - receptionists were excellent, particularly as my Spanish is rusty at best. The hotel is attractive - not high rise. Our rooms were fine - TV, fridge, marvellous shower, balcony. The pool was fantastic (plus jacuzzi) & sun lounging area lovely. Great terrace to grab a coffee. The beach is a stroll away & we had a view of it from our room. We found street parking for our car. There's a pretty square next to it, with a subtle kids play area.
Stayed in July 2023
Reviewed: June 27, 2023
Eileen
United KingdomTea and coffee in room would have been good, otherwise no complaints at all.
Everything was excellent, including the very friendly and helpful staff.
Stayed in June 2023
Reviewed: June 22, 2023
Andrew
United States of AmericaHalf board makes this a great deal. Pool very clean, location excellent.
Stayed in June 2023
Reviewed: June 5, 2023
Stephen
Francenothing
very clean, lovely staff, good value and good food
Stayed in June 2023
Reviewed: May 31, 2023
Agne
NorwayVery clean hotel. Breakfast was okay.
Stayed in May 2023
Reviewed: May 17, 2023
Nathan
SpainEverything was great!
Great three-star hotel super close to the beach in Gandía. We were on the 5th floor (room 533) and had incredible views of the beach and the sea. The breakfast was very good, and the staff were nice and friendly. The smart TV had access to several apps including YouTube. We'll definitely stay here again!
Stayed in May 2023
Reviewed: May 6, 2023
Hannah
SpainMy one complaint is that the terrace floor wasn’t very clean. i have a baby that is crawling and he was filthy after being on there.
The food was lovely and the pool was great. Well priced drinks and in a great location!
Stayed in May 2023
Reviewed: May 1, 2023
Pablo
SpainThey close the bar at midnight, too early
Quality and variety of food. Staff kindness. Old building that feel like new.
Stayed in May 2023
Reviewed: October 18, 2022
Bruno
Germanywifi - should be improved
location
Stayed in September 2022
West Kelowna, Canada
Hua Hin, Thailand
College Station, USA
Saint Petersburg, Russia
Inverness, UK
Avatoru, French Polynesia
Kodaikānāl, India
Belgrade, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content